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There are many reasons why security system users have false alarms. For instance, a large proportion can be blamed on homeowners forgetting to disarm the system prior to letting the dog out or empty the trash. Another aspect could be entering the wrong passcode.

Some municipalities in Georgia have cracked down on false alarms, with fees. EMC Security has implemented EMC Text-Alert, a text notification service that gives you the opportunity to chat with your emergency contacts when your alarm is triggered and respond appropriately from your phone. We’ve seen a significant reduction in false alarms when customer use Text-Alert. IT’S FREE! Sign up here >>

More ways to reduce false alarms:

Before you activate your system:

• Lock all protected doors and windows.
• Educate family members on alarm system and usage.
• Contact EMC Security if you have any concerns about the proper functionality your system.
• Notify EMC Security if you plan any renovating or remodeling your home.
• Educate family members on what to do if your alarm is accidentally triggered.
• Use the EMC Text Alert app to chat with your emergency contacts when your alarm is triggered and respond appropriately from your phone.
• First, don’t panic, there is time. Enter your disarm code (carefully) to reset your system. Remember, if there were a burglar, he or she would not know your code. Do not write it on your keypad.
• Call EMC Security at 1-888-745-4733 or wait for us to call you. Give your password — this is different from your disarm code.

Commercial False Alarm Prevention Guide

• Be sure all employees are thoroughly trained before attempting to use the alarm system. Hold monthly training sessions.
• Look for items that can move within the “view” of your motion detectors, causing false alarms fans, heaters, hanging signs, seasonal decorations, balloons, curtains, plants, etc.).
• Confirm that special consideration has been given to the installation of motion detectors in high traffic areas with overhead doors, large exhaust fans or ceiling vents which allow the entry of birds.
• Ensure all doors and windows are secure and locked before arming your system.
• Don’t change pass-codes without advising EMC Security.
• Train new users thoroughly, notifying EMC Security of new users.
• Service and maintain your system (including batteries) regularly before false alarms occur.
• Upgrade old alarm systems to current equipment conforming to Security Industry Association (SIA) false alarm prevention standards, further reducing false alarms.

Every municipality in Georgia has alarm registration requirements. Some have false alarm ordinances as well. Make sure you understand your ordinance and fee guidelines before installing a security system in your home or business.

One of the most convenient features of modern security systems is the mobile app. Since the app has the ability to arm and disarm your system, view camera video, and control other home functions, it’s important to keep it secure with protection from hackers.

Below are ways to protect your privacy while using a home security app:

• Connect to a trusted Wi-Fi network to keep your home security system information and events private from the public. If you’re not connected to a secure network, there’s a high risk of a stranger using public Wi-Fi to get your private home security information.

• Most security apps allow you to share access with other family members. Consider limiting app access only to those who need it.

• Change your password frequently. If your app allows, use two-factor authentication to log-in two ways to access your account. The extra layer of security helps prevent hackers from accessing your account with only a password and email.

• Keep your mobile app up to date. Anytime your app has an update available make sure to download the latest as soon as possible. App updates often include bug fixes, security and privacy improvements.

The reality of the world-wide microchip shortage, global labor shortage and other supply chain disruptions has manufacturers – from consumer electronics and appliances to automobiles and industrial capabilities – in a bind trying to fulfill demand. Simple economics proves that when demand is high and supply is low, prices go up. It’s happening in every aspect of our lives.

Security technology manufacturers have announced hefty prices increases this year. Home security companies all over the U.S. are facing price increases and are passing the cost to consumers.

EMC Security has a plan to protect our low prices.

• Internally, our team is negotiating exemption and/or lower percentage increases with our manufacturing partners.

• Our famous “no contract” option provides more value to consumers than ever before. We give our customers control to decide if they want to do business with us. Because customers can cancel any time, we work hard to ensure our level of customer service is at its highest for each and every interaction.

• EMC Security protects our customers and gives back to the community we serve.

1. As a local company, we hire local people to service local families and businesses – we are part of this community and we do all we can to buy local and support the community.
2. Every employee passes background checks, drug screens, and driving records.
3. We notify customers if we don’t receive a test signal in more than 30 days. Customer security systems are tested for signals to confirm the system is properly functioning. Other companies don’t provide regular testing like this.
4. We employee a team of 7 in-house technical support representatives. Trained security technicians are available at no cost to our customers to provide telephone technical support. This could save our customers time and money associated with a site visit to trouble-shoot or repair their system.
5. Free EMC Text-Alert is a service no other company offers at no cost. This service allows customers to make a decision quickly with those on their contact list whether to dispatch or cancel an alarm – speeding up the process.