Search results for: “R”

What makes Belle different from other mobile personal emergency response systems?

Belle users can do what they love, with the confidence of knowing they can press one button to get help at home and away, anywhere in the US where there is AT&T 3G coverage. Belle connects users with call center specialists, who can send emergency personnel or loved ones to the user, depending on what is needed. If users need to be located in an emergency, specialists can connect their Belle device to 911 to utilize U-TDOA location technology. Order Belle Now!

How does Belle work?

When you press and hold the call button, you are connected with a trained call center specialist. You can speak with and listen to the specialist through the powerful built-in microphone and speaker. The specialist will assess the situation and will send EMS, loved ones or neighbors to help you, depending on what is needed.

What accessories come with Belle?

Belle purchases include a charging cradle and lanyard.

Does Belle work in the shower?

Yes, Belle can be used in the shower. However, it is not designed to be submerged in water.

Who can I contact with the Belle?

When you press the call button, you will be connected with a call center specialist. The specilist can send EMS, relatives or friends to you, depending on what is needed..

How long does the Belle battery last?

The rechargeable Belle battery lasts up to 30 days between charging. You and your loved ones can receive text message and email alerts when Belle needs to be charged and powers off. You may also receive a phone call from a specialist when the Belle battery is low. Belle should be charged for 3 hours every 30 days.

How do I charge Belle?

To charge Belle, rest it on the included charging cradle with Belle’s lanyard at the top of the cradle near the charging cord and Belle’s status lights down near the light on the bottom of the cradle. The red battery light will flash every 2 seconds while Belle is charging. When Belle is fully charged, the battery light will be solid red.

How do I know Belle is working?

When Belle is on and working normally, the blue call light will flash every 5 seconds after a call (until the device goes into standby mode) or if charging, and the battery light will not be on.

Can caregivers call Belle?

Caregivers cannot call Belle devices because Belle devices are off until the call button is pressed, to conserve battery. Belle users can press the button and ask the call center specialist to call a caregiver, neighbor or relative in a non-emergency situation.

Will Belle interfere with my medical equipment?

Belle is essentially a cell phone. If you have a pacemaker, review your pacemaker materials regarding interaction with cell phones, and take the same precautions the materials recommend with this device.

How much does the Belle unit weigh and what are the dimensions?

It weighs 2 oz. and measures 2.7” x 1.7” x 0.7”.

How often should I test Belle?

It is recommended that you test Belle once a month.

To test, press the call button until call light turns blue.

After a short delay, you will hear tones or ringing.

Specialist answers your call.

Tell specialist you are testing.

If the device dials 911, tell the operator you are testing and that the operator can disconnect the call.

How do I purchase the Belle?

Belle is only $129.00 and $21.95 per month. Contact EMC Security at 770-963-0305 to order today. Order online here.

.

Everyone knows someone that could benefit from a medical alert pendant.

Here’s why:

1. A fall in the shower—We recently received a personal emergency two-way pendant alarm from a customer. She had fallen in the shower and although she was not injured, she couldn’t get to her feet. With the shower noise, family in the house could not hear her cries for help. She pushed her pendant and the operator called the daughter in the house, who was there in moments to help.

2. A gardening accident—Shears can cause serious injury if they slip in the gardener’s hands. And if he or she is standing on a ladder to trim trees or shrubbery, they are at risk from a fall. However, if the gardener is wearing a medical alert pendant, help is only a touch away. The operator can stayonlinewith the injured person until assistance arrives.

3. Walking to the mailbox—Even a simple trip to check the mail can trip up someone with mobility issues. If the driveway is long, steep, or graded on an uneven surface (such as a dirt drive, common in outlying Atlanta counties) it can become a dangerous walk if someone takes a tumble.

4. Kitchen and Laundry room fires—Our latest blog on laundry room fireshighlightsthe dangers that can exist without proper maintenance of the washer and dryer—something that might be difficult for someone with limited mobility. In the kitchen, gas and electric fires may ignite if appliances are left unattended. A two-way medical pendant gives the resident immediate access to an operator who can get help quickly.

5. If someone cannot speak—A medical emergency that renders the victim unable to speak is frightening. A stroke, fainting spell or even choking may mean that there is no opportunity to call for help. However, with a medical alert pendant, the victim can press the call button, and even if they cannot tell the operator what is happening, the operator will still dispatch help and remain on the line until he or she has confirmed that emergency personnelhavearrived and the victim is being assisted.

If you’ve imagined one of these scenarios in your head for a loved one that lives apart from you, it might be time to talk about an extra level of care and security. Amedical alert systemwill allow them to thrive in their own home, and it can give you peace of mind.

The EMC Security monitoring center received a medical alert alarm from the pendant worn by a customer here in Georgia.

The customer is a 90-year old woman who lives alone.

After falling and lying on her kitchen floor, she needed help. She immediately pressed the button on her Medical Alert pendant. Speaking directly into the pendant, she was able to tell the medical monitoring center operator what happened. While on the line with one monitoring center operator, another operator was able to send emergency medical response teams to the customer’s home and contact her family members. Fortunately, the customer was fine. She has the EMC Security Medical Alert System that saved her from what could have been a terrible fate.

As our population ages, the prevalence of falls among older adults is increasing. According to the Centers for Disease Control and Prevention, more than one in four older adults report a fall each year. In 2017, 31,190 older adults aged 65 and older died from preventable falls, and more than 3 million were treated in emergency departments.

Over the past 10 years, the number of older adult fall deaths has increased 58%, while emergency department visits have increased 40%. At the same time, the number of fall deaths among individuals younger than 65 increased 20% but the emergency department visits have decreased 13%.

The EMC Security Medical Alert System gives elderly loved ones the help they need when they need it, as well as giving the family members the peace of mind they deserve. Order on our website today!