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Smart home
Smarter Security
By clicking the ‘”Submit” button, you agree that an EMC Security specialist may contact you via text messages or phone calls to the phone number provided by me. Your information is collected and used in accordance with our privacy policy. Msg & data rates apply.
Simplify the things you do every day.
- Connect lights, locks, and thermostats to your security system.
- Stay informed with mobile notifications.
- If someone disarms your security, opens a window, or turns on a light — you’ll know.
- Set up rules to automate your home functions.
- View live video and clips from your cameras from anywhere you are.
Peace of mind you can see.
Connect lights to your security system for automated comfort and safety.
Peace of mind you can control.
Integrate smart-locks to your security system to control who comes and goes from your home.
Be the first to know what’s going on
Wireless cameras and DVR camera systems
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Alarm Registration
Alarm Registration Information
We would like to welcome you as a new EMC Security customer!
Certain municipalities in Georgia require home security system users to obtain an alarm registration/user permit.
It is your responsibility to comply with these requirements. If you fail to do so, the municipality could delay or refuse to dispatch emergency personnel and/or assess you with fines.
As a courtesy, below we have compiled the requirements for some areas that require an alarm registration/user permit. This list is not comprehensive and you should confirm registration requirements with your municipality.
Please contact your local municipality with any questions regarding alarm registration and user permits.
City of Atlanta
1-855-725-7102
crywolfservices.com/atlantaga/
Alpharetta
678-297-6000
alpharetta.ga.us/docs/default-source/public-safety/police/alarm-registration
Braselton
City: Braselton
Details:
- Alarm users for both Fire and Security systems are required to register their alarm systems with the Braselton Police Department.
- Current Cost: $0.00
- Alarm Permit Application: Permit registration must be completed on an original application available only from the Braselton Police Department.
Brookhaven
CryWolf Services, Inc. is the alarm administrator for the City of Brookhaven. An alarm company can register the company or any of its customers the alarm via email to brookhavenga@superion.com.
Under the City of Brookhaven false alarm ordinance, the alarm company is responsible for registration of its customers.
https://www.brookhavenga.gov/police/page/about-home-security-alarms
City of South Fulton
1-855-809-2060
cityofsouthfultonga.gov/3084/South-Fulton-False-Alarms
Customers may register online at: https://www.crywolfservices.com/southfultonga/ or by mail
Annual renewal required. Failure to register $100 fine
Chamblee
770-986-5010
chambleega.com/211/Alarm-Registrations
Dunwoody
866- 889-2365
dunwoodyga@alarm-billing.com
Fayetteville
877-575-0933
fayettevillear@alarm-billing.com
Gwinnett County
Gwinnett County has partnered with CryWolf Technologies to administer a false alarm reduction program.
Details:
If you have any questions or need assistance, please call (833) 281-8743.
Johns Creek
855-725-7100
johnscreekga.gov/quicklinks/community/emergency-information/alarm-registration
Lawrenceville
Lawrenceville (city limits) *as of July 2022:
- Customers must register online at www.crywolfservices.com/lawrencevillega
- No registration fees
- False alarm fees:
- 1st No fine
- 2nd No fine
- 3rd $25 fine
- 4 + $100 fine
- A response to any alarm signal for a customer within the city limits shall cause automatic registration of the alarm system
Lilburn
770-921-2211
cityoflilburn.com/239/Alarm-System-Registration
Marietta
770-794-5265
secure.mariettaga.gov/crywolf/
Milton
678-242-2500
cityofmiltonga.us/government/police/community-programs/register-your-alarm
Peachtree City
770-487-8866
peachtree-city.org/1206/Alarm-Registration
Roswell
833-981-4003
https://www.roswellgov.com/government/departments/police/services-resources/alarm-registration
Roswell residents must register with CryWolf False Alarm Reduction Service: https://www.crywolfservices.com/roswellga/
Sandy Springs
678-297-6000
alpharetta.ga.us/docs/default-source/public-safety/police/alarm-registration
ult-source/public-safety/police/alarm-registration
Sandy Springs
https://www.sandyspringsgapolice.gov/citizen-services/alarm-information/
Video verification required. In order for EMC Security or any provider to provide emergency dispatch on behalf of a Sandy Springs resident or business, a true verification system must be used.
Citizens and/or alarm companies have 24 hours to provide video or audio clips (to verify an actual intrusion event) to the 911 Center.
Snellville
770-985-3500
snellville.org/police-department/alarm-registration
Calhoun County
City: Arlington
Details:
- Alarm users for both Fire and Security systems are required to register their alarm systems with the Arlington Police Department.
- Current Cost: $0.00
- Alarm Permit Application: Permit application is required to be filed in person at the Arlington Police Station.
Cherokee County
City: Canton
Details:
- Alarm users for Security systems are required to register their alarm systems with the Canton Police Department.
- Current Cost: $0.00
- Alarm Permit Application: Canton, Georgia Alarm Permit Application
Clayton County
City: Forest Park
Details:
- Alarm users for both Fire and Security systems are required to register their alarm systems with the Forest Park Police Department.
- Current Cost: $0.00
- Alarm Permit Application: Permit application is required to be filed in person at the Forest Park Police Department.
Cobb County
888-535-4535
cobbcounty.org/public-safety/police/permits/alarm-registration
Dekalb County
City: Chamblee
Details:
- Alarm users for Security systems are required to register their alarm systems with the Chamblee Police Department’s False Alarm Coordinator.
- Current Cost: $0.00
- Alarm Permit Application: Chamblee, GA Alarm Permit Application
City: Dunwoody
Details:
- All monitored alarm systems in Dunwoody are required to be registered with the City. Registration of your residential or commercial alarm system can be completed online at https://www.crywolfservices.com/dunwoodyga/
- Current Cost: $0.00
EMC Security completes all Dekalb County ordinance paperwork for our customers.
Details:
Dekalb County Georgia has adopted a false alarm ordinance that requires every home or business within the Dekalb County limits to register their alarm systems with a third party contracting entity, CRYWOLF Corporation.
The Dekalb false alarm ordinance requires Alarm Companies, including EMC Security to register their active monitored customers with CRYWOLF Corporation. This company has been contracted by Dekalb County to register alarms, collect fees, and to assess penalties for false alarms.
EMC Security is required by the County to provide information about your home or business alarm system, including your name, address, phone numbers, and information regarding your alarm system.
EMC Security is required to pay the annual registration fee that must be paid each year that the customer has an active security system.
The annual alarm registration fee is $5.00 per year. However, there are many other costs and requirements in addition to the annual registration fee.
- All companies must register, with all complete information, and in a timely manner all existing and new alarm service customers in Unincorporated Dekalb County.
- All alarm companies are required to update any changes in their customer account with CRYWOLF within 30 days of the change.
- All alarm companies are required to appear at the location of the alarm system within 45 minutes from the alarm activation at the request of the responding police or fire department. There is a significant cost to staff and monitor for this requirement to appear.
Significant fees, a minimum of $499.00 will be assessed to the alarm company for failure to arrive within the designated timeframe, or for failure to update customer account information.
Significant fines will be assessed to alarm customers in Unincorporated Dekalb County after November 15, 2013 for the following:
- Failure to register an alarm system: $499.00 (registration is handled by EMC Security)
- For any second, third, or subsequent alarm in a one year period
- For failure to repair or replace any problem system
You can view the full Dekalb County Alarm Ordinance by clicking here
Early County
City: Arlington
Details:
- Alarm users for both Fire and Security systems are required to register their alarm systems with the Arlington Police Department.
- Current Cost: $0.00
- Alarm Permit Application: Permit application is required to be filed in person at the Arlington Police Station.
Fannin County
706-258-5171
fannincountyga.com/alarm-ordinance-permit/
$10 fee is required.
Verification Required:
Verify means visual or audible confirmation of an attempted or actual crime, fire, or other emergency at the alarm site by means of:
1. Confirmation by the alarm user at the alarm site or via self-monitored audio/visual equipment.
2. Confirmation by a private security guard or any other individual at the actual
alarm site.
3. Audible and/or visual evidence provided by a monitored alarm system.
An alarm activation alone without verification WILL NOT be dispatched for a Law
Enforcement response.Verification affects Law Enforcement response to residential burglar alarms only.
Automatic response remains for fire, duress, panic button, hold-up, medical alarm
activations and commercial burglar alarms.If the alarm is for smoke, fire or carbon monoxide, the verification process should be accomplished after the monitoring company has contacted Fannin County E911 to dispatch fire services.
Alarm company must be able to provide verification, as defined in section 1, within
24 hours of the request for dispatch to the Fannin County 911 Center if verification
has been obtained by the Alarm company. If verification has NOT been obtained,
Law Enforcement, MAY NOT be dispatched. Failure to provide verification within
24 hours of the dispatching of Law Enforcement could result in the placement of the
residence on a DO NOT RESPOND list. Verification information can be emailed to
verifications@fannincountyga.orgFayette County
ity: Peachtree City
Details:
- Alarm users for both Fire and Security systems are required to register their alarm systems with the Peachtree City Police Department.
- Current Cost: $0.00
- Alarm Permit Application: Peachtree City, GA Alarm Permit Application
City: Fayetteville – City limits does not require registration. Call 770-461-6029 to confirm.
Details:
Alarm users for both Fire and Security systems are required to register their alarm systems with the Peachtree City Police Department.
Current Cost: $0.00
Alarm Permit Application: Fayetteville, GA Alarm Permit Application
Floyd County
City: Unincorporated County Area
Details:
- All alarm systems must be registered within thirty (30) days of installation.
- Initial registration fee is fifteen dollars ($15.00) for newly installed alarm systems.
- Registration is not transferable. New owners must re-register and pay the fifteen-dollar fee.
- There will be no registration fee or fine for medical alarms.
- Failure to register/re-register an alarm system within the allotted time will result in a fine as shown in the fee schedule.
- Any response to an alarm that has not been registered/re-registered will result in a fine shown in the accepted fee schedule.
- Registration of your residential or commercial alarm system can be completed online at www.govpaynow.com. Pay location code is A0004d. Or visit Floyd County E-911 at 5 Government Plaza Suite 232 during regular business hours. If you plan to come in person, please
call before coming as there is not always someone in the office. For more details call Alisha Burnes at 706-236-4543.
City: Rome
Details:
- All alarm systems must be registered within 30 days of installation.
- The initial registration fee is $15.00 for newly installed alarm systems.
- Registration is not transferable. New owners must register and pay $15.00 fee.
- There will be no registration fee for medical alarms.
- Any response to an alarm that has not been registered/re-registered will result in a fee shown in the accepted fee schedule.
- Registration of your residential or commercial alarm system can be completed online at www.govpaynow.com. Pay location code is A0004d. Or visit Floyd County E-911 at 5 Government Plaza Suite 232 during regular business hours. If you plan to come in person, please
call before coming as there is not always someone in the office. For more details call Alisha Burnes at 706-236-4543.
Fees:
- Termination of services after the tenth violation.
- Failure to register/re-register an alarm system within the allotted time – $50.00 fee.
- Any Reponses to an alarm that has not been registered/re-registered – $100.00 fee.
- One – Three false alarms per calendar year – No Penalty
- Fourth false alarm – $35 fee
- Fifth false alarm – $65 fee
- Sixth false alarm – $100
- Seventh or more false alarms – $125 each
Fulton County
Details:
- Residential customers only have to register their alarm after 3 false alarms
- Businesses that utilize and alarm are required to register their alarm with Fulton County Police Department no later than 5 business days after installation
- Business have to register with the Fulton County Police Department no later than 5 business days following installation
- For the third (3rd) and each subsequent false alarm that occurs at the same premises within any calendar year, a fine shall be assessed in the amount of $50.00.
- Customers must register at: https://www.fultoncountyga.gov/
Gwinnett County
833-281-8743
crywolfservices.com/gwinnettcoga/pdfViewer.aspx?prevention/Alarm_Ordinance
City: All
Details:
- Alarm users for both Fire and Security systems are required to register their alarm systems with the Gwinnett County False Alarm Reduction Unit.
- Current Cost: $0.00
- Alarm Permit Application: Can be downloaded from the Gwinnett County website at https://www.gwinnettcounty.com/portal/gwinnett/Departments/Police/AlarmRegistration
- Gwinnett residents must also register with CryWolf, from CentralSquare Technologies, to administer the False Alarm Reduction Program at https://www.crywolfservices.com/gwinnettcoga/
Henry County
770-288-7866
co.henry.ga.us/Departments/Public-Safety-Emergency-Services/E-911/Register-Your-Alarm
Richmond County
Video Verification Required
https://www.richmondcountysheriffsoffice.com/verified-response-procedure.cfm
706-821-1047
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Android App
EMC Security Android App User Guide
1. GET STARTED
2. DOWNLOAD THE EMC SECURITY APP
3. SIGN IN
4. MAIN DASHBOARD
5. SECURITY ALARM FEATURE
6. SETTINGS
7. LIGHTS, LOCKS, THERMOSTATS, CAMERAS
8. ACCOUNT AND USER MANAGEMENT
1. GETTING STARTED
With the EMC Security app, you will be able to gain complete control over your home by having access to your security system, lights, locks, thermostats, cameras, and garage doors.
2. DOWNLOAD THE EMC SECURITY APP
The free Android EMC Security app can be downloaded in the Play Store for Android devices.
3. SIGN IN
You will receive a username via email. The password is abcd1234. Once you have installed the application, enter in your Username and Password. If you have forgotten your password, use the “Forgot Password” link to have a temporary password sent to your email address. Every time the application is launched, it will check to see if any changes have been made to your account.
To change Username and password to the app, click this link to the website. Once there, please follow the instructions below:
- Login in using the username and password above
- Login in using the username and password above
- Click on Contact List
- Select on your current Login Name (this will usually be your first name and last name)
- Click on Change User Name or Change Password
- Enter your new User Name or Password and click on submit the Sign In screen, press the menu at the top left and select Logout.
4. MAIN DASHBOARD SCREEN
Application Menu
At the very top of every screen, you will see the EMC Security application menu.
Three stacked bars (hamburger menu): Located at the top left, this menu allows for selecting your “Location” if you have more than one security system. It allows quick navigation to other application features. It also allows a primary user to edit sub-users of the account through the Manage Account menu.
Location Name: Located just right of the hamburger menu is the name of the security system for which your app is currently showing status. Users that have a business or a vacation home can select from these locations via the hamburger menu.
Pen icon: The Location name can be changed by clicking the Pen and editing the System name. This is used to create favorites on the app.
Z Wave icon: If your Connect+ panel is equipped with the optional Z Wave automation card, this icon will allow you to perform device inclusion/exclusion functions. Please contact your dealer or refer to the device documentation for specific processes, as they vary among manufacturers.
Bell (silent) icon: If your security panel is in a Trouble condition, clicking this icon will silence trouble beeps. Please refer to the section on Troubles for more information. This icon applies only for the SECURITY feature.
More menu (three stacked dots): This menu is also Feature specific and is used to provide access to Feature settings that are less commonly used. For example, in the SECURITY feature, this menu allows the application user to select whether to arm silently and/or to specify that the panel be armed to allow No Entry Delay. A No Entry Delay might be used for an Arm-Stay mode when everyone that would potentially disarm the system is already inside the business/home (no one else is expected).
5. FEATURES MENU
The feature Menu content will vary depending on whether your security system has an automation option card installed. The primary feature of the Alula application is SECURITY. If you do have an optional automation card installed the menu will include: SECURITY, LOCKS, LIGHTS, GARAGE DOORS, THERMOSTATS, & SCENES.
SECURITY FEATURE
In the Feature Menu, you will notice that SECURITY is bold and underlined. If it’s not, please press it now. The state of your security panel is shown in bold text directly at top center. If the security system is Disarmed, three arming icons are shown in the middle of the screen to allow one click access to arm your security panel.
ALARM STAY
In the Feature Menu, you will notice that SECURITY is bold and underlined. If it’s not, please press it now. The state of your security panel is shown in bold text directly at top center. If the security system is Disarmed, three arming icons are shown in the middle of the screen to allow one click access to arm your security panel.
ALARM AWAY
Arming your system for Away is used when the secured home or building is expected to be unoccupied. All exterior sensors and interior motion detectors are active once the system enters Away mode.
ALARM NIGHT
Arming your system for Night is used when the secured home or building is expected to be occupied, but specific areas within the home or building are not expected to be used. All exterior sensors are active and typically some interior motion detectors are active when the system is armed to Night mode. An example of this may be a motion sensor in an attached garage or unoccupied basement.
DISARM
Disarming your system through the application is configured to require a valid user PIN by default. Enter your PIN and press SEND to disarm the system. Through the SECURITY settings (detailed below) the application can be configured to not require a PIN.
Please ensure that your mobile device has a security code or other security feature of its own so that an unknown user of your mobile cannot compromise your home or businesses security panel.
SECURITY FEATURE CONTEXT MENU
STATUS
Press the Status icon to return to the Arming / Disarming screen of the application. The Status screen is the default starting point within the app. This screen was shown as the Main Dashboard above.
ZONES AND BYPASSING
Press the Zones icon to see all your security sensors and their zone names. On this screen you can see all active zones, and can bypass zones to allow arming with zones open. An active zone sensor will be included in the protection algorithm where a bypassed zone sensor will not. An example would be to bypass a window zone to allow it to remain open on a hot night while allowing the system to arm.
Each user of the security system must be granted (or denied) bypass rights to allow that user to bypass a zone. Refer to the section on User and Account Management for additional details.
EVENTS
The Events screen shows system activity and the system user that initiated each event.
TROUBLES
The Troubles screen shows any problems that are present with your security system. Examples include; loss of AC power, temper conditions on the sensors, low battery on a sensor
6. SETTINGS
The Settings screen allows you to change and configure app and security system features and settings.
Require PIN to disarm: This setting is on by default. When on, the mobile device user must enter a valid security system PIN and press “SEND” to disarm the system. When off, the application presents a single button to disarm the security system. In this case, you must ensure the security of your phone.
Reset Connect+ Panel: Allows the application to initiate
a soft reset of the panel remotelyReset ZWave Module: Allows the application to reset the Z Wave automation module if it is installed in your Connect+.
Physical location: The application can inform the panel where it is located. This information is used by the panel to calculate sunrise and sunset times for automation events.
7. LOCKS, LIGHTS, GARAGE DOORS, & THERMOSTATS
If your security system includes an optional automation card, these device categories are enabled on your system. These device categories allow you to quickly select and manually operate your automation devices attached to your system.
SCENES FEATURE
The Scenes Feature is available if your panel includes an optional automation card. Scene control is a very powerful feature of the security system. Please review and test carefully each scene you configure.
Scenes allow a type of when-what control to be automatically executed by the security system. When any of a set of “Triggers” occurs, the system executes What “Actions.” It is important to repeat that any trigger configured within a scene will cause the configured Actions to be executed.
CREATE/EDIT A NEW SCENE
Press the SCENES title in the Feature Menu. To edit an existing scene, click its title in the list of scenes shown.
To create a new scene (example: Auto Arm Away at 9am):1. Tap the “+” sign in the Application Menu – at the top right.
.2. Enter a name for your new scene – “Auto Arm 9am” for example.
3. Select your new scene from the list of scenes in the scene list. Notice that it is created “Inactive”.
4. When you tap the scene you will see Triggers and Actions. Tap the “+” on the Triggers section of the screen.
5. Triggers are the “when” of a scene. If any trigger is true, thenthe scene’s actions will be executed. Triggers can be grouped as:
a. Security Triggers
b. Time/Date Triggers
c. Automation Device Triggers
6. Some triggers requireconfiguration – For example,select “Once a Day”and configure the time to 9am.6. Some triggers requireconfiguration – For example,select “Once a Day”and configure the time to 9am.
7. Actions are the “what” of a scene. Actions can be grouped as
a. Security Actions
b. Automation Actions
8. For our example, tap the “+” in the Actions section and select “Arm or Disarm the System”
a. Configure the Action to “Arm Away”
9. Let’s say you have some Z Wave lights you want to turn off as well
a. Click the ”+” and add any additional Actions (Z Wave All Off might be a good one)
10. Remember to click the toggle to “Activate” your new scene.
8. Account and User Management
The primary account holder may create additional sub-accounts within the platform.
To create Sub-Accounts:
1. Tap Manage Account or Users in the Application Menu (top left hamburger menu).
2. All existing accounts will be shown and may be edited.
3. Tap the red “+” sign at the bottom right
4. The username must be unique within the system
5. Enter all required parameters for the account creation.
6. Tap the new user to grant the user access to one or more security systems on the account[screen -“Granted”].
7. Tap User Options to apply additional role based security. Please note that the user PIN code for the security system is assigned inside the User Options. It must be unique among all users of the panel.
8. Additional information about the user can be entered by clicking Contact Info at the bottom of the screen.
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Security Cameras
Home Security Cameras
Never Miss a Moment
Doorbell Cameras
- Remote Monitoring: View your doorway activity live from your smartphone
- Instant Alerts: Get notifications when someone rings the doorbell or when there is motion detection.
- Activity Review: Watch live feeds or review recorded activity.
- Two-Way Talk: Speak to visitors remotely from anywhere.
Indoor and Outdoor Camera
- Versatile Monitoring: Monitor your property indoors and outdoors directly from your smartphone
- Two-Way Audio: Communicate with anyone in front of the camera using the two-way audio feature
- Smart Security: Compatible with AI Deterrence and Remote Video Monitoring for enhanced security.
NEW!
FloodLight Camera
- Powerfull Illumination: Features 3,000 lumens of light for bright and clear video.
- Enhanced Awareness: Provides high-quality video for superior property protection and awareness.
- Customizable Lighting: Choose from various lighting options and set motion, analytics, or scheduled-based triggers.
- Advanced Security Integration: Compatible with AI Deterrence and Remote Video Monitoring.
NVR System
- High-Definition Surveillance: Experience exceptional, high-definition live-streaming video.
- Reliable Storage: Features convenient on-site storage for your recordings.
- Robust Performance: A vigorous home surveillance system for comprehensive security.
By clicking the ‘”Submit” button, you agree that an EMC Security specialist may contact you via text messages or phone calls to the phone number provided by me. Your information is collected and used in accordance with our privacy policy. Msg & data rates apply.
Stop Intruders in their Tracks with AI Deterrence
What if your security system could actively deter potential threats before they escalate? Thanks to the power of AI, this proactive approach is now a reality, transforming how we protect our homes and businesses.
Remote Video Monitoring
With Remote Video Monitoring, monitoring station operators are alerted as soon as a person or vehicle is detected by cameras at your business—empowering them to take action before a crime happens. You have complete control over which cameras and devices are accessible from the operator console. Operators can only view approved devices, and any actions taken by operators are logged in your
activity feed.
Get a quote for security cameras.
Customize the right camera system for your needs – and get a quote. To speak to an EMC Security specialist immediately, call 770-963-0305.
Reduce Uncertainty with Video Verification
Integrate the power of your security camera video with EMC Security’s 24/7 monitoring to receive quick insight into an alarm event, allowing you to assess the situation and prioritize authority response if needed.
Receive an alarm notification – View video – Assess the situation – React with confidence
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Careers
EMC Security Careers
Do you want to work for a respected, growing and stable company?
Does your current company offer a great wage, company-paid benefits, and other substantial perks? EMC Security is a leading provider of residential and commercial security solutions, serving the Greater Atlanta Metropolitan Area since 1998.
We are committed to providing our customers with the most advanced security and connected services technology. Our customers and employees have consistently voted us as one of the best in the industry. With growing demand, we are seeking quality staff to add to our team of sales, installation and service professionals.
EMC Security is a drug-free workplace. Our employees are tested for drugs and have a full criminal background check. If you are interested in working for EMC Security, take a look at our open positions below. You may fax your resume to 770-234-4111 or email to jobs@emcsecurity.com . We will contact you if there is an interest. No phone calls please.
Residential Security System Installation and Service Technician – Suwanee, GA
Job Description:
Local Security Company owned by Jackson EMC, Walton EMC and Greystone Power, three of the nation’s largest electric utility EMC companies, is seeking qualified and experienced installation and service technicians to serve the customers of EMC Security.
Requirements(Skills):
- 3 years field experience installing and servicing security, fire andother related systems for residential application
- Experience with major brands of GE Security, Ademco and DSC
- Experience installing both hard-wired and wireless systems.Must be familiar with construction principles and how to effectively install hard-wired systems in both new and existing homes.
- Must be able to demonstrate efficient use of tools of retrofit installation such fish tape, glow-rods, levels,sheetrock saws, etc.
- Must have experience trouble-shooting existing systems isolating and repairing systems.
- Must be able to use effectively voltage/ohm meters to install andtrouble-shoot
- Must be able to work in confined areas such as crawlspaces and attics
- Must be able to be on-call several times a year to handle after hours and service calls. Flat on- call base pay plus any hourly paid for time spent on call responding to customers
Requirements(Other):
- Strong interpersonal skills, communication skills, and organizational skills.
- Must be hardworking, self-motivated and inspired to help companygrow to the next level.
- Must be eager to learn and respond to training
- Must be willing to work a flexible schedule that may include evenings and occasional Saturday work
- Must have clean driving record, as company vehicle is provided.
- Must live within 25 miles of offices in Lawrenceville officeMust be able to pass a required background investigation and drug-testing
Compensation:
- Competitive hourly pay dependent upon experience level,full benefits, company-provided vehicle and cell phone
- Generous amount of overtime offered
- Hiring bonus for the right candidate that is employed after 6 months with company
Detail of compensation plan:
- Competitive hourly pay
- Overtime available
- Company vehicle provided for work and personal commute (not for personal use by employee during non-work hours)
- Full company benefit package including:
- Health and dental plan (after 30 days)
- 100% 401K match to first 4% of employee contribution (after one year)
- 1 week paid vacation first year, 2 weeks paid vacation after 2 years, 3 weeks paid vacation after 5 years
- 7 company-paid Holidays
- Life insurance, disability insurance 100% paid by company
- Cell phone provided (allow personal use if kept within acceptable range)
Basic Company Philosophy (as pertains to this position):
We are customer-friendly. As part of the Jackson EMC and Walton EMC family of companies, we put customer service and developinga quality brand ahead of profitability. We must add to the value of the Jackson EMC and Walton EMC brand.We work as a team. While we encourage individual performance,we understand that our customers are best served when we act as a team.
We pay above average wages for our industry and provide a goodplace to work. We support the goals and aspirations of our employees and are a family-friendly place to work. We have never furloughed an installation employee since the inception of our business.We are dedicated to the success of our employees and expect them to be dedicated in return.
Residential & Small Business Outside Sales – Greenville, SC
Job Description:
Security Company partnered with Laurens Electric is seeking qualified and experienced installation and service technicians to serve the customers of EMC Security.
SUMMARY: Business generation for monitoring services for EMC Security in a way that ensures continuity of message, performance standards, and system designs are achieved.
Serve our customers’ needs—spoken or unspoken—promptly and with care, even when those needs fall outside your typical responsibilities. Take ownership of the customer experience to ensure their needs are fully met. Deliver exceptional service to the best of your ability.
Requirements(Skills):
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. To perform this job successfully, the Residential Field Consultant may be expected to perform some or all of the duties listed.
- Acknowledge, implement, and enforce all EMC Security policies and procedures.
- Maintain an on-going library of all EMC Security policies, procedures, and sales manuals.
- Submit accurate and timely documentation to your immediate supervisor (field analysis reports, etc.)
- Attend classroom training as required on new products and sales techniques.
- Comply with EMC Security’s vehicle policy and maintain a good driving record.
- Maintain sales office and vehicle with appropriate sales supplies/tools/equipment.
- Meet minimum standards as it pertains to closing, building margins, negotiating.
- Design system installations.
- Complete paperwork properly and submit thoughtful system designs.
- Good customer service skills.
KNOWLDEGE, SKILLS AND ABILITIES
Knowledge- Must have working knowledge security systems, designs and function.
- Must have working successful experience in field sales.
Skills
- Must have leadership skills, negotiation skills, problem solving skills, organization skills and strong communication skills.
- Ability to identify and solve problems as they arise
- Fluent in operating PC and ability to learn software to perform job, including Microkey, MS Excel, MS Word
Abilities
- Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to perform math functions and basic calculations to build proposals and perform job costing
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS
- While performing the duties of this job, the employee is regularly required to sit; use hands and arms; speak and hear. The employee is occasionally required to stand and walk, occasionally required to climb, balance, bend and work in tight spaces.
- This position involves the possibility of crawling under structures or in attics.
- The employee must regularly lift and/or move up to 10 pounds to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
WORK ENVIRONMENT
- Normal office environment (5-10% of time)
- On location in-home sales environment (90 to 95% of time)
- Ability to safely operate a motor vehicle on roads and customer premises.
MINIMUM QUALIFICATIONS
- High School Diploma or General Education Degree (GED) and five years minimum alarm industry sales experience or proof of equivalent knowledge and skills.
- CERTIFICATES, LICENSES, REGISTRATIONS
- Must have a valid driver’s license
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: On the road
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Connect + Resources
Connect + Resources
Brochures
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Referral Program
Referral Program
Thank you for choosing EMC Security for your home or business security and technology needs!
Because our customers are our best referrals, we have developed a referral program to help you spread the word. We understand the importance of having a company you can rely on and would like the opportunity to offer the same level of protection and professional service to your friends and family.
For each person that you refer, we’ll give you 2 FREE months of monitoring when they become an EMC Security customer.
We also appreciate when non-customers send us referrals. If you are not a customer of EMC Security and you send us a referral, we will give you a check for $25 when they become an EMC Security customer.
And, there’s no limit to how many times you can refer someone as a customer!
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Customer Satisfaction Survey
EMC Security believes a successful company is built upon consistently delivering value to satisfy every customer. When you share your opinion of our service, it helps us identify what is most important to you and challenges our team to continuously improve our service.
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Insurance Certificate Request
Insurance Certificate Request
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Maintenance Request
Maintenance Request
Please complete the following form to request service on your existing system. Your concerns are very important to us. We will make our best effort to contact you within 24 hours of submitting your request (if during the business week). You may also call us Monday through Friday from 8am to 5pm at 770-963-0305 to speak with our Service Department immediately.
