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Terms and Conditions (“Terms”)
Terms and Conditions
Last updated: November 12, 2019
Please read these Terms and Conditions carefully before using www.emcsecurity.com (the “website”) operated by EMC Security.
Your access to and use of the website is conditioned on your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the website.
Purchases
If you wish to purchase any product or service made available through the website, you may be asked to supply certain information relevant to your purchase, without limitation. In the event you purchase certain goods and/or services you may be required to sign additional Terms and Conditions which may then apply.
Links to Other WebSites
The website may contain links to third-party websites or services that are not owned or controlled by EMC Security.
EMC Security has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. EMC Security shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party websites or services.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time.
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Test Your System
How To Test Your System
We Test All Your System Components
When EMC Security installed your alarm system, or if we converted your monitoring from a previous service provider, we tested all of your system components at that time to ensure they were properly communicating to the central station facility.
Phone line failures, lightning or power surges, or a change in phone service (adding DSL or Internet Protocol service) may cause your normally reliable security system to become incapable of doing its job.
EMC Security encourages all of our customers to test their systems monthly to ensure their system is ready in the event of an emergency.
Here’s what you can do to test your system
- Call the 24-hour EMC Security central monitoring center at 1-833-700-0294 and let them know you will be testing your system. Be prepared to provide them with your name, service address and password. (Your password is the secret word you provided on your original paperwork, that allows the monitoring center to identify you as the account holder.)
- Close all doors and protected windows, arm your system and allow the delay time to expire.
- Activate your alarm like an actual emergency by opening a protected door, pressing your panic or hold-up buttons, etc.
- Allow your sirens (if an audible alarm) to sound for approximately 15 seconds to one minute and then turn off your system.
- Call the monitoring center and announce that you are calling to check test results. The central station operator will describe the signals received.
- Ask the operator to take the system off test.
If for any reason, the system did not communicate to our central monitoring center, please call our service department at 770-963-0305, Monday through Friday between 8am and 5pm and we will arrange for one of our qualified technicians to check your system.
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CAREERS THANK YOU
Thank you for submitting your application and resumé to EMC Security. We will review this and get back to you should we determine that an interview is the next step.
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Build Your System
By clicking the ‘”Submit” button, you agree that an EMC Security specialist may contact you via text messages or phone calls to the phone number provided by me. Your information is collected and used in accordance with our privacy policy. Msg & data rates apply.
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5G Support
EMC 5G Internet
Support
Gateway Setup Video Instructions
Configuring Your Wi-Fi and Troubleshooting
Confirm if there is a signal
The solid white light on the Gateway will be lit if you are getting a signal. A solid red light indicates no signal.
Configure your router (i.e. change Wi-Fi name or password)
You can configure functions of your router on the Web GUI. To access the Web GUI, from your computer or mobile device, open a web browser and enter the router’s admin address http://192.168.0.1 in the address bar. Then, enter the default admin password (check the product label of your router for your default admin password).
The Home page features the Menu at the left side to navigate the functions, and shows the general system information of your router, including the number of connected devices, network status, and Wi-Fi status.
Menu: Use the Menu at the left side to navigate functions of your router, such as Wi-Fi Settings, Internet Control, Device Settings, Network, Diagnostic, Security, and NAT Forwarding.
Logout: Click it to log out. You will be asked if you want to continue to log out.
No. of connected device: Shows the number of connected devices via Wi-Fi (Primary) and Ethernet.
Network info: Displays general network information, including Cellular Network, Status, IP Address, MAC Address, and Software version
Wi-Fi status: Shows the general status of the Wi-Fi connections of your router.From the menu, click Wi-Fi Settings.
Enter the information in the appropriate fields for Wi-Fi Name, Password, etc.
Restrict selected devices from accessing internet
You can configure functions of your router on the Web GUI. To access the Web GUI, from your computer or mobile device, open a web browser and enter the router’s admin address http://192.168.0.1 in the address bar. Then, enter the default admin password (check the product label of your router for your default admin password).
The Home page features the Menu at the left side to navigate the functions, and shows the general system information of your router, including the number of connected devices, network status, and Wi-Fi status.
Menu: Use the Menu at the left side to navigate functions of your router, such as Wi-Fi Settings, Internet Control, Device Settings, Network, Diagnostic, Security, and NAT Forwarding.
Logout: Click it to log out. You will be asked if you want to continue to log out.
No. of connected device: Shows the number of connected devices via Wi-Fi (Primary) and Ethernet.
Network info: Displays general network information, including Cellular Network, Status, IP Address, MAC Address, and Software version
Wi-Fi status: Shows the general status of the Wi-Fi connections of your router.From the menu, click Internet Control.
Click Add New to set the connected device with Internet access controls.
LED indicators lights
If you need further assistance, complete the form below to request a call from a Technical Support Representative. You may also call us Monday through Friday from 8am to 5pm at 770-963-0305 to speak with our Service Department immediately.
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protec
Stronger Together: EMC Security + ProTec Security
For over 30 years, ProTec Security has protected homes and businesses across upstate South Carolina. Now, in partnership with EMC Security—Georgia’s most trusted security provider we’re proud to bring even more resources, innovations, and value to the communities we serve.
Together with Laurens Electric Cooperative, we’re building a stronger, smarter security solution tailored for upstate South Carolina.
Why This Partnership Benefits You
This partnership means more support, more technology, and more flexibility for our customers—without sacrificing the local service you trust.
- More Resources for Faster Response
- Expanded technical support staff
- Local office now open in Greenville
- Advanced Smart Security Services
- EMC Text Alerts keep you instantly informed
- Video Monitoring with live viewing from anywhere
- Expanded Camera Options:
- Doorbell and floodlight cameras
- Indoor & outdoor cameras
- NVR surveillance systems
- Expanded commercial offerings including:
- Fire Alarm Installation, Annual Inspection
- Area of Refuge Systems
- Enterprise Level Video & Access Control Solutions
- Full Design Services
- Vehicular Gates
Flexible, Affordable Options
We’re committed to keeping security affordable and easy to manage:
- No Contracts – Introducing EMC Security’s no long-term contract service to Greenville
- 0% Interest financing for up to 36 months on new equipment
- Bundled billing – Add your security monitoring to your Laurens Electric utility bill
- Not with Laurens Electric? We offer other easy bill pay solutions.
Local Service. Trusted Brands. Unmatched Value.
This partnership is more than just two companies—it’s a shared commitment to protecting what matters most to our communities with integrity, reliability, and innovation.
EMC Security, ProTec Security, and Laurens Electric – Stronger Together for South Carolina.
- More Resources for Faster Response
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The Future of Home Security: AI-Powered Security Cameras and Beyond
Have you ever wondered if your security cameras are doing enough to protect your home?
Sure, they capture footage, but what if they could do more? What if they could recognize faces, detect specific objects, and even predict potential threats?
- Facial recognition: Never wonder who’s at your door again. AI cameras can identify familiar faces and even alert you when an unknown person is detected.
- Object detection: Keep track of your valuables. AI cameras can be trained to recognize specific objects, like packages or vehicles, notifying you when they arrive or depart.
Welcome to the future of home security, where AI-powered cameras and other cutting-edge technologies are revolutionizing the way we protect our homes – such as:
The Rise of AI-Powered Cameras:
AI-powered cameras are the new kids on the block. Unlike traditional cameras that simply record footage, AI-powered cameras leverage artificial intelligence to analyze the video stream in real-time. They can recognize faces, distinguish between people and pets, detect specific objects like packages or vehicles, and even identify suspicious behavior. This allows for more accurate alerts and fewer false alarms, giving you peace of mind knowing your home is truly protected.
As experts point out, ‘AI enabled security camera uses motion detection functions like Tripwire, intrusion, and heat mapping to introduce greater precision and confidence for event detection.’
The Future of Home Protection:
EMC Security’s commercial security solutions are ahead of the game in developing AI powered technology.
The future of home residential security is all about seamless integration and proactive protection, introducing the technologies we see in the commercial space for a residential platform in the near future.
This futuristic systemnot only alerts you to a potential intruder but also identifies them, tracks their movements, and even predicts their next move. A system that can automatically lock doors, turn on lights, and contact the authorities in case of an emergency. With the advancements in AI and other technologies, this vision is becoming a reality.
It’s a quiet evening, and you’re relaxing at home when suddenly your phone buzzes with a notification. It’s EMC Security’s AI-powered home security system telling you there’s an unfamiliar person in your backyard.
But it doesn’t stop there. The system has already identified the individual from your neighborhood watchlist, tracked their movements across your property, and is now predicting their likely path towards your backdoor. Before you can even react, the system has automatically locked all entrances and turned on the exterior floodlights, casting an intimidating glow on the intruder.
As the would-be burglar hesitates, the system sends a live video feed and their identified profile to the authorities.
It’s a fact that the security camera industry is rapidly evolving. AI-powered cameras, along with other emerging technologies, are transforming the way we protect our homes. By embracing these innovations, you can create a safer and more secure environment for you and your loved ones.
Curious about how AI could enhance your current security system? Schedule a free consultation with our experts today to explore your options and plan for the future of home protection.
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Simplify Complex Integrated Systems for Multi-Family Developments
The Challenge: Overwhelmed by Complexity
Managing the safety and security for multi-family developments isn’t easy. It’s a juggling act, with fire alarms, access control systems, video surveillance – each with its own set of rules and regulations.
Staying on top of it all, making sure everything’s up to code and working smoothly, can feel like a full-time job in itself.
And let’s not forget the ever-changing technology landscape – keeping integrated systems secure and up-to-date adds another layer of complexity.
In the world of MDUs, simplicity is key. Systems should work seamlessly, not create more frustration. EMC Security helps cut through the complexity, offering solutions that make safety and security easy to manage, allowing property managers to focus on what matters most.
Beyond Products: We Provide Solutions
EMC Security is not just another provider; we’re an end-to-end solution for multi-family developments. With a proven track record of thousands of successful installations and partnerships with Atlanta’s top construction companies, we deliver on time and on budget, every time.
Reduce Risk and Liability: Protect your investment and reputation with reliable, expertly maintained security and life safety systems.
Code Compliance: From permits to inspections, we handle it all. We’ll guide you through the entire compliance process, saving you time and frustration.
Multi-Site Technology Management: Manage multiple facilities, monitor critical events, and access key data with ease – all from a single platform.
Enhanced Resident Experience: Elevate your property’s appeal with modern access control and safety technology that residents value and appreciate.
Customized Solutions
From new construction to system upgrades and ongoing support, EMC Security offers a fresh perspective and a commitment to exceptional customer care.
- Consultative Approach: From new construction to system upgrades, we take a personalized approach, starting with a thorough assessment. We’ll evaluate your property, consider your existing systems, and recommend technology solutions that fit your budget and needs.
- System Design: With your technology needs in mind, our experts will meticulously design a customized plan for your property. We’ll determine optimal equipment placement based on your construction plans, establish clear project timelines, and provide transparent cost estimates.
- Installation & Implementation: Our technicians install and configure all security technology, seamlessly integrating with your existing systems. We then thoroughly test everything to ensure it’s working perfectly and meets all regulations.
- Post Installation Support: We provide comprehensive training to ensure your team can effectively operate and manage the new systems. Our commitment extends beyond installation, offering ongoing maintenance, inspections, and support for long-term protection.
Your Trusted Partner
Rooted in the Community, Dedicated to Your Success
As a locally owned business, we understand the unique needs of Atlanta’s multi-family developments. Our commitment to exceptional customer service has earned us a reputation for being responsive, reliable, and always going above and beyond to ensure your complete satisfaction.
Trusted by Industry Leaders
We’ve built strong relationships with Atlanta’s leading construction companies, collaborating on projects spanning thousands of units. Our proven ability to seamlessly integrate into their workflows and consistently deliver results has made us a go-to partner for large-scale developments.
No delays, no issues
Our track record speaks for itself – no project delays, no unexpected issues. We’re committed to keeping your project on track and within budget for your multi-family development.
100% on-time and on budget
We manage every project to ensure it’s completed on time and within the agreed-upon budget, giving you confidence in your investment.
“EMC Security has been instrumental in helping us identify the best technology for our properties, installing and setting it up and then training and supporting site managers. They are the ones we trust to keep our properties safe and modern.” Mike Ruskin, Claret Communities
“For nearly a decade, EMC Security has partnered with Oxford Properties LLC on multiple projects to provide life safety and low voltage services. EMC has been a trusted and valued asset on our projects, and it is always a pleasure to have them be a part of our construction team!” Dwight Alcala, Pre-Development Director, Oxford Properties
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How Home Security Systems Tip the Odds in Your Favor
Imagine you’re a burglar, casing a neighborhood for an easy target. Which house are you going to skip? The one with the barking dog? Maybe. The one with the nosy neighbor? Possibly. But the one with the obvious security system? Absolutely.
Let’s talk about why and go through home security tips…
Burglars are Choosy: Think of burglars as opportunistic predators, constantly scanning for the easiest prey. They’re not interested in a challenging heist; they want a quick and quiet in-and-out operation. That’s where your home security system comes into play.
The “No Thanks” List: Studies show that a staggering 60-83% of burglars actively check for security systems and cameras before even attempting a break-in. Your alarm system, cameras, and even those simple window stickers send a clear message: “Not an easy target!“
EMC Security has countless examples of customers telling us that an intruder attempted to break-in but when the alarm sounded, they fled.
Flipping the Script: Imagine the burglar’s mindset. They’re casing your neighborhood, weighing their options. They see your house with visible security and another house without. Which one are they more likely to bypass?
The numbers tell the story: 40-60% of burglars admit they would avoid a home altogether if they spotted a security system.
The “Unwelcome Mat” Effect: Beyond the statistics, there’s the psychological impact. Security systems create a sense of unease for burglars, disrupting their plans and increasing the perceived risk of getting caught. Suddenly, your home isn’t just a potential target; it’s a potential trap.
EMC Security customers use their cameras as the first line of defense – catching the criminal on film. The powerhouse security alarm then takes over and becomes the defender at the door.
More Than Meets the Eye: Alarms and cameras are the obvious deterrents, but other security measures can also play a role. Motion-activated lights, smart locks, and even the simple act of keeping your yard well-maintained send signals that you’re a vigilant homeowner.
Don’t let your home be an easy target. Secure your peace of mind today – get a free quote for a personalized home security system! Keep these home security tips in mind!
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Easy Wins Aren’t an Option Here: Deter Burglars with These Tips
Burglars are always looking for easy targets. They want to get in and out quickly without being caught. If you make your home a hard target, they’ll be more likely to move on to someone else’s house. Check out our tips to stay in the know.
Below are some tips for making your home a fortress against burglars:
- Install a security system. A monitored alarm system is a great deterrent to burglars. It will make them think twice about breaking into your home. Stats show a home without a security system is 3 times MORE likely to be burglarized.
- Get security cameras. Security cameras can help you deter burglars and also help you identify them if they do break in.
- Install motion-activated lights. Motion-activated lights will scare off burglars and also help you see if someone is trying to break into your home at night.
- Make sure your doors and windows are secure. All of your doors and windows should be made of strong materials and should be properly locked.
- Create the illusion that you are home. If you are going to be away from home for a while, leave some lights on and set a timer to turn on and off the TV or radio. You can also ask a neighbor to check on your house and collect your mail.
- Get a dog. Even a small dog can be a deterrent to burglars. Dogs bark and make noise, which will scare off burglars.
- Keep your valuables out of sight. Don’t leave your valuables lying around where burglars can see them. Put them in a safe place or lock them up.
- Get to know your neighbors. Having good relationships with your neighbors can help deter burglars. If you know your neighbors, you can look out for each other’s homes.
By following these tips, you can make your home a fortress against burglars. They will see that your home is a hard target and they will move on to someone else’s house.
Additional tips:
- Trim your bushes and trees. This will help to make your home more visible from the street and will make it less likely that a burglar will be able to hide.
- Keep your yard clean and tidy. This will also help to make your home more visible from the street and will make it less likely that a burglar will be able to hide.
- Install a fence. A fence can help to deter burglars and also help to keep your children and pets safe.
- Be aware of your surroundings and to trust your gut instinct. If you feel like something is not right, it probably is. Don’t be afraid to call the police if you see something suspicious.
Take the first step to protect your home and loved ones. Get a free security consultation now at 770-963-0305 or click below.