Tag: new emc

WARNING!

EMC Security has received word from several of our customers that men pretending to be EMC Security workers have been knocking on doors, claiming to have an appointment or to be offering free upgrades. These men do NOT work for EMC Security.

If someone claiming to be from EMC Security comes to your house without you first making an appointment, do not let them in and do not sign any agreements. EMC Security does not send our people door-to-door. If there is an upgrade offer available, we will let you know through our newsletter or other official company channels.

If you encounter one of these fake EMC Security scammers, first contact the police and then, once you feel safe, let us know what is going on by calling 770-963-0305.

The warm weather brings plenty of sunshine and outdoor fun. Unfortunately, the season is ripe for scammers who use deceptive pitches or questionable tactics. Everyone wants to feel safe and secure in his own home, which can make a sales pitch for an alarm system a tempting offer.

Many alarm companies hire traveling sales agents to go door-to-door, making unsolicited “cold calls” on homeowners. In some cases, like the experience from an EMC Security customer above, these agents may get consumers to let their guard down by implying they are with the homeowner’s current alarm company.

Once inside, though, the sales agent may use high-pressure or deceptive sales tactics to lock citizens into costly, long-term alarm monitoring agreements.

Below are tips to safeguard your home, wallet and peace of mind.

Ask for immediate identification. If somebody comes calling on your doorstep that you don’t know, ask for identification and proof to clearly identify the company they’re representing.

Request the person maintain a minimum 6’ distance from you at all times. Chances are they have been in contact with dozens of other people through their door-to-door activities and may not have used appropriate personal protective equipment to limit the spread of COVID-19.

Don’t let strangers inside your home. Many door-to-door security alarm companies often use high-pressure sales tactics. It’s much easier, and safer, to say “I’m not interested” on the doorstep, rather than try to get the sales person out of your home once inside.

Compare against other companies. Take the time to compare everything the company has to offer: price, service, warranties, contract terms (which are often hidden). EMC Security is one of only a few companies nation-wide that do not require a monthly contract. Make sure you understand what you are asked to sign before signing. Reputable security companies will allow consumers to compare bids and receive comprehensive reviews of their security needs before making a decision.

Nothing is really FREE. Many companies offer free equipment. Don’t be fooled by this! In order to get the free equipment, you will most likely be asked to sign a long-term contract that includes the monthly monitoring cost PLUS the cost of the equiment and more. You could end up with a monthly bill for much more than you expected.

Ask questions. Before signing anything, ask questions:

• The length of time the company has been in business.
• Whether you must sign a contract and if so, details about cancellation.
• Where its alarm monitoring center is located.
• Whether the alarm is monitored 24 hours a day, 365 days a year.
• Details about the service policy and rate.

Learn who they really are. Both the security alarm company and the company you hire to monitor any alarm calls should be reputable, trusted organizations.

The bottom line is be smart. Do your research before committing to something that seems to good to be true. It may take a couple of phone calls or a quick Google check. But in the end, you’ll be glad you did.

1. Check and reinforce locks:Examine all locks on exterior doors and windows for signs of wear and tear.Consider upgrading to smart locks for enhanced security.
2. Door and window maintenance:Inspect door frames and window sills for rotting wood,gaps,or cracks.
3. Sliding door security:Secure sliding doors with a Charley bar or secondary locking mechanism.
4. Garage door safety:Test the automatic reverse feature on your garage door to ensure it stops and reverses if it encounters an obstacle.

1. Smoke and carbon monoxide detectors:Test all smoke and carbon monoxide detectors monthly and replace batteries twice a year.Replace detectors that are more than 10 years old.
2. Fire extinguishers:Check the expiration dates on fire extinguishers and recharge or replace them as needed.Make sure everyone in the household knows how to use them.
3. Chimney inspection:If you have a fireplace or wood-burning stove,have the chimney inspected and cleaned annually by a professional.
4. Appliance safety:Clean lint traps on dryers after each use.Check electrical cords and gas lines for damage or wear.

EMC Security monitors for fire and CO at no additional monthly cost!

1. Install window guards or window stops to prevent falls from elevated windows.
2. Use cordless window coverings to eliminate hazards for young children.
3. Secure heavy furniture to walls using anti-tip brackets or straps to prevent tipping accidents.
4. Install cabinet door locks. Place all cleaners and hazardous materials high up.
5. Install security gates in strategic places such as at the stairways.

1. Water shut-off valve inspection:Locate and test the main water shut-off valve to ensure it works properly.Also,locate individual shut-off valves for toilets,sinks,and appliances.
2. Leak detection and repair:Check for leaks under sinks,around toilets,in basements,and around water heaters.Look for stains,mold,or warped floors.
3. Water heater maintenance:Flush your water heater tank annually to remove sediment buildup.Check the pressure relief valve for proper operation.
4. Sump pump inspection:If you have a sump pump,test it regularly and clean the pit as needed.Ensure the discharge pipe directs water away from the foundation.
5. Consider a smart-water detection device: If water is detected, you will be notified and can take quick action.

1. Electrical panel inspection:Schedule a professional inspection of your electrical panel to ensure it’s up to code and can handle your home’s electrical load.Label all circuits clearly.
2. Outlet and switch assessment:Examine all outlets and switches for discoloration,loose connections,or signs of overheating.Replace any damaged or worn components.
3. GFCI and AFCI outlets:Verify that Ground Fault Circuit Interrupter (GFCI) outlets are installed in bathrooms,kitchens,garages,and outdoor areas.
4. Electrical cords:Check all electrical cords for fraying,exposed wires,or damage.Replace any damaged cords immediately.
5. Surge protection: Safeguard your electronics and appliances from damaging power surges, offering comprehensive protection from a central point.

1. Consider a free EMC Security professional consultation to assess your home’s specific needs and recommend the best security system for you.
2. Activate/install alarm system: If your home has an existing alarm system, contact EMC Security to activate it. If not, consider installing a new EMC Security system for added protection.
3. Test the alarm: Once the system is up and running, test it to make sure all sensors and alarms are working properly.
4. Set up security cameras: Install cameras in strategic locations around your property. Review footage regularly to monitor for any suspicious activity. EMC Security can help you choose the right cameras for your needs.
   • Check out our video doorbell for simple convenience and to deter package theft.
5. Smart locks:Replace traditional locks with smart locks that can be controlled remotely via your smartphone.

1. Connect smart devices: If you have smart locks, thermostats, or other devices, connect them to your EMC Security alarm or smart home hub.
2. Set up routines and automations: Create schedules or triggers to automate tasks like locking doors at night or adjusting the thermostat based on your preferences.
3. Remote access: Download the apps for your smart devices to control them remotely and receive notifications.

1. Landscaping: Trim overgrown bushes or trees that could provide cover for intruders. Remove any loose rocks or objects that could be used to break windows.
2. Lighting: Install motion-sensor lights around your property, especially near entry points, walkways, and dark corners.
3. Fence and gate inspection:Check fences and gates for damage or weak points.
4. Sheds and garages: Secure these structures with sturdy locks. Consider adding EMC Security alarms or cameras for extra security.
5. Pool area: If you have a pool, ensure it’s fenced off and has a self-closing, self-latching gate to prevent unauthorized access. This is also a good area for an alarm system device.

1. Create a home inventory: Take photos or videos of your belongings in case of theft or damage.
2. Emergency kit: Prepare a kit with essential supplies like water, food, a first-aid kit, and flashlights.
3. Get to know your neighbors: Building relationships with your neighbors can enhance your overall sense of security and community.

Ensuring the safety and security of your home is an ongoing process. This checklist will help you identify and address potential hazards that may have developed over time:

Additional Safety Tips:

Exterior Safety Assessment:

Smart Home Integration:

Security System and Cameras

Electrical System Evaluation:

Water & Plumbing Safety:

Childproofing:

Fire Safety & Checkup:

Secure Your Entry Points:

Home safety is an ongoing process. Regularly check your home’s safety features and make updates as needed.

It’s not uncommon for a local company in the home security industry to be bought out by a national one, but sometimes, this transition doesn’t go as smoothly as it should. Customers can find themselves caught in a web of confusion, with different policies and rules applied to their account.

Recently, we at EMC Security had the opportunity to assist a local homeowner who shared their troubling experience with a larger national home security company. This homeowner decided to switch security service from the national company to EMC Security after the national company acquired their security account from another company that is no longer in business. While trying to cancel service, the customer was informed they were bound to a contract until 2025, with a termination fee of over $500. Puzzlingly, their contract term was fullfilled 14 years ago and could not be found in the new company’s system. The customer faced several roadblocks with their customer service, but by persistently asking for proof of the contract, which was not obtained, the customer was able to cancel without any penalties.

This ordeal was frustrating for the customer – but in fact many consumers would have accepted what they were told as fact without objecting. This is where EMC Security, locally owned and operated, chooses a different path – no contract required.

Learn more about contracts here >

Navigating the Pitfalls of Contracts

During an acquisition of local security firms by larger corporations, customers often find themselves in troublesome situations. Imagine being committed to an agreement under one venture’s regulation, only to find the new, larger organization declaring an alternate set of rules.

“My previous alarm company didn’t have any interest in fixing my existing system, only suggested I spend $800 to buy a new one and increase my monthly maintenance fee. No details on what it included, just $800. EMC came out, swapped out the old receiver and installed a new one on my existing system. Works like a charm and my monthly fee even went down. Glad I switched from the big brand.” Google review

Additionally, the absence of a hard copy of your contract can leave you helpless against declarations of contract renewals and price increases. Even in scenarios where no contract exists, the intimidation of penalties and debt collection can coax homeowners into enduring their services, leading to unnecessary expenses.

Never just accept the declaration of contract duration from your security provider; insist on procuring a hard copy of the signed contract.

A Trust-Based Approach of EMC Security

With our roots deeply embedded in the local community, EMC Security places a high value on fostering trust and ensuring transparency with customers. We do not tie down customers with lengthy, monitoring contracts. Our customers sign a service agreement providing permission to monitor their security system, with no obligation. Service is truly on a month to month basis.

“I just changed from another alarm company to EMC security. The technician came out and did a thorough check of all of my window and door sensors and smoke detectors. I also had him another smoke detector. Although my system is more than fifteen years old, he said it was still in great condition and they have parts if I ever need them. He was very knowledgeable of what he was doing. The sales folks and other technical staff I talked with over the phone was very helpful and knowledgeable. I am very pleased that I made this change. I highly recommend EMC security.” Google review

Every homeowner deserves to feel secure and reassured with their choice of home security provider. Get in touch with us today for flexible and contract-free security solutions customized to safeguard your home.

County and city ordinances regarding home security system in Metro Atlanta serve as essential parameters guiding the effective installation and operation of home security systems. Compliance is not merely a legal requirement—it’s an integral part of safeguarding your home and protecting your peace of mind.

Registering Your Alarm System: A Simple, Yet Crucial Step

Most counties in Metro Atlanta require residents to register their alarm systems. Registration is quick and straightforward, but it’s also fundamental for two main reasons.

First, registered alarm systems are far more effective in deterring crime. Registered alarms are legally recognized, they receive faster response times from law enforcement, and when triggered, they signal a real, immediate threat, which can prompt quicker action.

Second, registering your alarm system can save you money. Unregistered alarm systems often lead to unnecessary dispatch of police or fire personnel, which can result in fines for the user. By registering your alarm, you help reduce the likelihood of unintentional dispatches and thus, avoid potential fines.

A few municipalities such as Dekalb and the city of Brookhaven, require EMC Security to register for the resident. All other counties require the resident to register.

Warning for Gwinnett County customers, we hear they are imposing fines if your system is not registered with CryWolf. See the link below for information about CryWolf.

Learn more about registration here >>

Penalties for False Alarms: Motivation to Ensure System Efficiency

False alarms are not only a nuisance for emergency responders but can also be expensive for homeowners. To reduce the incidence of false alarms and promote responsible use of alarm systems, many municipalities have put in place substantial fines. The first false alarm is generally given a warning (not always), but subsequent false alarms receive escalating fines. Fines can range from $25 for your second false alarm to over $500 for eight or more false incidents within a year.

As intimidating as fines may sound, they serve the purpose of prompting homeowners to maintain their systems well and utilize them correctly. Regular system diagnostics, user training, and updates can prevent these situations. EMC Security’s consistent commitment to customer service ensures that our clients understand how to use their systems effectively and minimize false alarms.

EMC Security suggests the following actions be taken to reduce false alarms:

• Lock all protected doors and windows before arming the system.
• Educate family members onalarmsystem and usage.
• Contact EMC Security if you have any concerns about the properfunctionalityyour system.
• Notify EMC Security if you plan any renovating or remodeling your home.
• Educate family members on what to do if your alarm is accidentally triggered.
• Use theEMC Text Alertapp to chat with your emergency contacts when your alarm is triggered and respond appropriately from your phone. This free service can significantly reduce false alarms. This is an excellent tool for those that periodically set off the alarm when opening a door to let the dog out, etc. It’s so easy to use – and you can also request a technical call if needed, right from the text.

EMC Security encourages all customers to proactively research alarm ordinances in their community to understand legalities and remain in compliance. Give us a call if you need assistance.