Category: General

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If you’re looking for a way to keep your home safer, then a monitored security system is a great choice. These systems can help deter burglars and protect your property from theft or damage. They’ll also give you peace of mind by letting you know if there’s any danger in your house or yard while you’re away. A monitored system also gives you remote access to your home so that even if there’s an emergency while you’re out, help is only a phone call away!

A monitored home security system is always on, even when you and your family aren’t. The system can’t be turned off or disabled. No matter where you are, you’ll get a notification if there’s an emergency at the house.

A monitored security system is more than just a tool for keeping your home safe. It’s also a way for you to keep tabs on what’s happening in and around your house, even when you’re not there.

With integrated cameras, you’ll be able to see who is coming and going from the house, so if someone tries to break in, they won’t get very far before being caught on camera. And if they do manage an entry, the alarm system will sound.

Without a monitored security alarm what do you do if something goes wrong while you’re away?

How will you know?

Knowing that everything stays safe in your house, monitored by a professional company like EMC Security while away from home gives tremendous peace of mind; there’s nothing like knowing exactly what’s happening at all times.

A monitored system is more likely to deter burglars.

A monitored security system is more likely to deter burglars. Burglars want to avoid detection, so they’re less likely to target a home that has an alarm and will alert the police. If you add cameras, the change that the intruder will pass the house goes up.

A good home security system includes protection for fire which will give you early warning of dangerous situations like fire or carbon monoxide leaks. EMC Security monitors for fire at no additional monthly cost.

These systems are very beneficial because they can save lives in many different ways. The fire department needs at least 15 minutes to respond when someone calls them in but with a detector installed in your house it will tell you whenever there is smoke or fire so that way the authorities know exactly where the problem is located allowing them to arrive on the scene much faster than without one.

In addition to monitoring your home or business 24/7, the mobile app can help you stay safe if something goes wrong in your home or place of business. Remote access and control makes it easier to stay in touch with your home no matter where you are.

If you’re away from home and want to see what’s happening, simply use the app to check in on your security system. Before you get too worried about what might be going on back at home, rest assured that EMC Security’s professional monitoring team will contact local authorities if any kind of danger is detected.

If you’re the type of person who likes to be in control of everything, a monitored security system is a good choice for you. Monitored systems are always on, even when you’re not home. They give you peace of mind from anywhere in the world and can alert you if there’s something wrong.

So how much does a basic monitored security system cost? After the cost of the system, EMC Security monitoring starts at just $16.95. The real question here is whether it’s worth paying more for peace of mind—and we think it is.

When you’re shopping for a home security system, there’s a lot to consider.

You want to make sure that the company you choose is reputable and has good customer service. You also want to make sure that your equipment will work well with your home, and that you won’t get locked into a contract.

In this article, we’ll go over some questions you should ask when shopping around for home security providers:

Do you offer the latest technology?

A good home security provider will offer the latest technology. The best way to ensure this is by asking your provider questions about their systems and how they keep up with changing technologies. You might ask:

• What are the most recent technologies your company offers?
• How do these new technologies benefit me as a consumer?
• Will my current devices be compatible with the latest products from your company?

Are you a local company?

You may think that this is a silly question, but it’s important for many reasons.

Local companies tend to be more responsive to customer service – if you have an issue with your system and need technical support, they can get to you faster.

A local company will know the local laws and regulations better than someone who has only been in business in their area for a few years. This might not seem important now, but when you are building or remodeling your home, there are some things that could affect the security of your property—such as zoning laws regarding fences or hedges—and if you want everything to be done legally and safely then it pays to hire someone who knows what they’re doing!

A local company will know the local ordinance requirements and changes. In Georgia, many counties and municipalities are hiring companies to administer the false alarm programs. This requires secondary registration – and fines if not in compliance.

What kind of monitoring services do you offer?

The best way to know whether your home security provider can provide the level of monitoring you need is to ask them. Here are some questions to help you get started:

What kind of monitoring services do you offer? In general, there are four different types of monitored services: 24/7 live monitoring (and dispatch) for burglary, 24/7 live monitoring (and dispatch) for fire and carbon monoxide detection, and self-monitoring (you are notified via technology and responsible for contacting emergency services, video monitoring and video self-monitoring (the majority of cameras are self monitored).

How much does it cost?

This varies widely depending on the technology in the home, and whether you are locked into a contract. EMC Security does not have long-term contracts so you are not required to pay off the contract term if you move or circumstances change. Learn more >>

Some provide equipment with no upfront cost, increasing the monthly service cost. These contracts tend to cost more because the cost typically never reduces once the free technology is paid for.

Typical questions that complicate things when you sign a contract are:

• Are my monitoring and equipment fees locked in, or can they increase during my contract term?
• What equipment fees are locked in, and what can increase?
• Will the monitoring fee change?
• What happens to my contract if I cancel it early? Are there early termination fees?
• How long is my contract? When does it end?

Can I control my security system through an online or mobile app?

A mobile app is the best way to control your security system from anywhere. With the mobile app, you can arm and disarm, check status of sensors, check history of alerts and monitor your home from anywhere.

What about customer service?

Can I talk to someone at your company if I have questions or issues with my system?

Will there be a local security technician that can come to my house in an emergency?

Purchasing the system is just the first step. The rest is up to you. Your system should be user-friendly – easy enough to use every day and incorporate into your life. If you have technical issues, EMC Security has a large group of technicians ready to service your system in your home. We also have phone technicians to trouble-shoot over the phone and remotely.

EMC Security recommends researching a company before committing to service. Check Google reviews – does the company have a history of poor customer service after the sale? Ask your neighbors for a recommendation and more.

If you bought a home with a security system, it may be possible to reprogramme it and save money by replacing outdated technology with modern equipment like motion sensors and add equipment that you can be monitored.

You might have already done this when moving into the property; however, if not then it’s worth doing so now. Reprogramming involves making sure that all of your sensors are working and linked up correctly on your network as well as making sure any new additions (such as additional motion detectors) are connected to the network too.

Update the system – modernize. A modern system is likely to have a variety of components that work together to protect your home. You’ll probably have motion sensors, which detect movement in specific areas; cameras, which can be used for surveillance or monitored by an operator; a smartphone app that allows you to arm and disarm the system remotely; and even video doorbells (sometimes called “door viewers”) that let you see who’s at the door from anywhere in the world on your phone or computer.

These components can be added to the existing equipment saving money from purchasing an entire new system.

In many cases, you will be able to use the entry and motion sensors from the original system. If they need replaced though, they are relatively inexpensive. You may also want to update your security system’s hardware to make it more efficient. For example, if the keypad is old and unable to handle newer features, consider replacing it with a new one that does have those capabilities.

Monitoring is the process of having a security company remotely monitor your alarm. If there is an intrusion, they will alert you and/or law enforcement. You can also control the system yourself from your phone, tablet or computer through the app that comes with the system. I highly recommend this option as it is convenient and inexpensive; however, if you do not have a cell phone or internet access but still want monitoring services they do offer landline options as well.

Contact EMC Security for information about affordably using the system components already installed in your home at 770-963-0305.

When you’re looking for a home security system, it’s important to take into account all of the features that are available. Not all systems offer the same features, so it’s important to compare your options and find one that has everything you need. This will help keep your family safe while also offering peace of mind as you go about your daily routine.

Here are some of the most important features to consider when shopping for home security:

Your home security system will protect your family, pets, home and valuables.

The most important features to look for in a home security system are:

• Security monitoring
• Easy to arm/disarm your system and monitor from anywhere
• Add new users with ease
• Customization options
• Protection for your family, pets, home and valuables
• Professional monitoring

It’s important to choose a monitoring service that has 24/7 professional monitoring. If you have a fire or intrusion, you want someone on the phone right away to dispatch the appropriate authorities and help you get your home back in order.

A reputable company will have a wide selection of ways to communicate with you about your system and alarm signals:

• Phone call notifications
• Text notifications for alarms to help prevent false alarms
• Text and emails for trouble signals such as power outages and low batteries

You should also consider a system with a cellular connection. This is the most reliable type of home security, and it can be used anywhere in the world.

If you have to set up your system remotely or in an area that doesn’t have power, then this is very helpful because it will still work for you regardless of what happens to your home’s electricity or Internet connection.

Life saftey with environmental sensors are one of the best reasons to go with a smart security system. They can be used to detect anything from carbon monoxide to smoke, as well as water leaks and temperature fluctuations.

Some of these sensors send alerts to your phone when there is a problem, so you can take action before it becomes much more serious. For example, if you have a carbon monoxide detector in your home and it detects high levels of CO gas in the air, it will send an alert letting you know that something needs attention (like changing out your heating system).

Video doorbells and cameras are best for monitoring your front door, but they can also be used to monitor other areas of your home.

Video doorbells can be used with other smart home devices to trigger various actions. For example, if you get a notification that someone rang the doorbell while you were away from home, it could automatically turn on lights or play music as a welcoming signal.

Similarly, if your camera detects an intruder in your house while you’re out running errands, it could send a text message to your phone so that you’ll know about it before returning home.

You should also look for smart home capabilities. Smart homes are built to communicate with other devices and systems in the home, like your thermostat or lights. Security companies are catching on that customers want this kind of technology in their security systems too. The result is a more comprehensive system that can monitor your home’s lighting and temperature as well as identify motion, sound and other activity around it.

Home security is a huge responsibility, but it doesn’t have to be complicated. With the right system, you can protect your family and valuables with peace of mind. STake a look at our best home security systems and find one that fits your needs—and budget!

If you’re like most shoppers, you tend to focus on product prices and features; customer service is only considered if problems arise. But when considering the protection of your home and family, customer service should be a top consideration.

Below are some things to consider (and what you deserve) from a security company’s customer care:

What is GREAT CUSTOMER SERVICE?

When a home security company provides great customer service, it’s evident during the first phone call:

With a Sales Rep:

Sales representatives at the best companies avoid using high-pressure tactics. Instead of launching into sales pitches, they listen to callers’ concerns and attempt to provide helpful information. EMC Security’s sales team do not work on commission; therefore we do not do everything possible to get the sale.

The best full-service security companies provide in-home evaluations at no cost to the customer. This is the best way to customize a security system and extra (like camera and smart-devices) to the customer’s needs and wants. What works in one home, may not be the best device in another.

At the In-home Installation/Activation Appointment:

The technician should be clean and efficient while installing the system.

Many companies do not test pre-existing equipment. Best security companies, like EMC Security test all components even components that existed prior to installation and are part of the system.

The best security technicians do not leave the home without training the occupants to effectively use the system – AND help install and set-up the mobile app if applicable.

After Activation – Once You’re a Customer:

The best home security companies work to save customers money by offering technical support over the phone at no cost. EMC Security has 6-8 support technicians that provide technical service over the phone – saving customers money in service fees.

EMC Security continues to communicate with customers throughout their customer journey. Through monthly system communication testing (every system is tested every month – if we don’t receive a signal, the customer is notified), emails and texts when we received trouble signals such as low battery or power loss, and monthly customer newsletters to keep customers informed of new equipment and ways to enhance their protection.

Unlike many companies that lock customers into lengthy contracts, EMC Security understands that the customer is in charge. With this in mind, every interaction must exceed expectations.

What does POOR CUSTOMER SERVICE look like?

When a security company delivers low-quality customer service, that’s often evident during a potential customer’s first phone call. No one likes high pressure sales. If you get caught, beware that customer service will erode once you’re a customer.

A company with long term contracts by nature provides the worse customer service. Ask yourself, why should they provide good service? That customer can’t get out of the contract without paying it off. Either way, it’s a win FOR THE COMPANY.

Many alarm users in the area have been anxious because a major security company was acquired by a national brand, that does not install, and may not provide technical service for the type of system the original company sold. If the customer has a technical issue with the system, the new company may need to replace it with new equipment – which is quite costly for the customer. Additionally, the new company enrolls the customer into another lengthy contract upon activation. In case you had any questions, this is POOR CUSTOMER SERVICE.

EMC Security has been a no-contract service company since inception in 1998. In fact, our base monitoring rate of $16.95 has not changed in over 23 years.

Glass breaks can be an important addition to your home security system.

Glass breaks are sensors that detect the sound frequency and percussion of glass breaking and send the signal to your home security system to activate the alarm.So why would you need glass break sensors installed as a part of your security system if you already have door and window sensors?Door and window sensors are only effective if the door or window is opened. If an intruder instead decides to break the glass of the window to enter your home, the window sensor won’t trigger the alarm. A glass break sensor will trigger the alarm when it detects the sound and vibration of the glass breaking.

Should you add glass breaks to my security system?

It’s important to remember that glass break sensors are used to enhance the security system you already have in place to make it even more effective.We would suggest glass break sensors for any home that features:

• Large windows
• Sliding glass doors
• Rooms with many windows, such as sun rooms
• Exterior doors with windows or decorative window panes
• Homes with windows that are painted shut

While homes with large windows provide extra sunlight and views, they’re also a potential target for would-be criminals. Glass break sensors can help protect you in the event a criminal tries to enter your home.

Security technology has gotten so advanced that pet owners don’t need to be too concerned about false alarms much these days.

You can design a security system with everyone in your home in mind, including your pets:

Pet-Friendly Motion Sensors

Nothing is more frustrating than leaving your house and arming your security system, only for your pet to set off the motion sensors. That’s why, if you have pets, it’s crucial to get a home security system with pet-friendly motion sensors. This way, your pet can roam freely through the house without triggering your alarm.

Security Cameras

Any camera can help you to monitor your pets, but who has time to watch a live stream all day? Make sure that the security system you choose has cameras with the mobile app so you can receive customized alerts regarding your pet. Wi-Fi cameras are great for this because you can move them around your home as needed. One time we left to go on vacation and placed the indoor camera right by our cat’s bed. We got to see him and talk to him any time we wanted.

24/7 Monitoring with Pets

If you have an EMC Security monitored system, you can add the details of your pets to your account. By doing so, you’re allowing emergency responders to automatically receive information about your pets’ presence when they respond to an alert about your home. This information makes a pet rescue that much more possible.

This is particularly important for fire monitoring. You want the responders to know where the pets are so they can get them to safety immediately upon entering a burning building.

Smart Door Lock

A smart door lock is a fantastic product for those who have a dog walker come to their house while away. Giving your dog walker a key to your home or leaving a key under the doormat is risky. The EMC Security Smart Door Lock allows you to create a unique code for your dog walker to use when they need to enter. You’ll receive alerts whenever they come and go.

DIY Installation

Have a pet that is anxious around strangers? When a professional installer comes into your home, your pet may get upset, so a home security system with DIY installation may be your best bet. With DIY installation, the equipment is easy to set up and does not require drilling. In fact, no tools are needed at all. Plus, you save money with a self-install system from EMC Security.

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