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Category: EMC Security News
North Georgia Football
What do offensive linemen and EMC Security have in common?
Answer: We protect what’s most important.
That’s right, when it comes to protection, we’re both experts at keeping the bad guys at bay. So, in the spirit of our commonality, we’ve partnered with 97.9 FM and AM-1330 WGTJ to sponsor play-by-play commentary of high school football games.
They kick off the coverage every Friday on a 1-hour weekly high school preview show “Game Plan” broadcast every Friday night from 6:05 to 7:00 PM, prior to the game of the week broadcast. Then they count down to the kickoff of the game of the week, “Friday night football in north Georgia”. The team of Joe Gailey, Ron Poole, Garry Glenn, and Mike Wofford will provide the play- by-play coverage of the games as they feature broadcasts of all of the public high schools in Hall County this season.
There are several great ways to hear the games on WGTJ: on the radio at 97.5 FM; online on any computer and mobile device through the new upgraded player on the “listen live” link on the home page of the station’s web site, wgtjradio.com; through the “tunein radio” app; on the Amazon echo smart speaker by saying “play 97.5 GLORY FM; and you can hear the games and watch the action with a LIVE video stream on our social media site on twitter, @teamglorysports. All of the games will be recorded and made available for playback any time on demand through the football archives page on the station’s web site.
After the game they will broadcast the most comprehensive high school football scoreboard in the area with “The Final Score”, a LIVE local scoreboard show with interviews with local coaches with recaps of the local games, 11 PM-12 midnight; and on Saturday mornings they will go in-depth with the local games on “The Saturday Morning Sports Show”. Mike Wofford and Ron Poole will recap all of the local games and talk with the coaches LIVE from the TEAM GLORY SPORTS center.
Plus, this season, the show will be broadcast LIVE on social media on twitter live, @teamglorysports.
Games will take place from late August through November and are scheduled below:
AUG 19 EAST HALL AT WEST HALL
AUG 26 WEST HALL AT JOHNSON
SEP 2 DAWSON COUNTY AT NORTH HALL
SEP 9 EAST HALL AT CHESTATEE*
SEP 16 NORTH HALL AT EAST HALL*
SEP 23 CHEROKEE BLUFF AT NORTH HALL*
SEP 30 CLARKE CENTRAL AT FLOWERY BRANCH*
OCT 7 MADISON COUNTY AT NORTH HALL*
OCT 14 NORTH HALL AT CHESTATEE*
OCT 21 PICKENS AT WEST HALL*
OCT 28 CEDAR SHOALS AT NORTH HALL*
NOV 4 NORTH OCONEE AT CHEROKEE BLUFF*
NOV 11 STATE PLAYOFFS, FIRST ROUND
NOV 18 STATE PLAYOFFS, SECOND ROUND
NOV 25 STATE PLAYOFFS, QUARTER-FINALS
FCA EAST-WEST ALL-STAR CLASSIC
SCHEDULE SUBJECT TO CHANGE
Home Security Rates Increasing?
The reality of the world-wide microchip shortage, global labor shortage and other supply chain disruptions has manufacturers – from consumer electronics and appliances to automobiles and industrial capabilities – in a bind trying to fulfill demand. Simple economics proves that when demand is high and supply is low, prices go up. It’s happening in every aspect of our lives.
Security technology manufacturers have announced hefty prices increases this year. Home security companies all over the U.S. are facing price increases and are passing the cost to consumers.
EMC Security has a plan to protect our low prices.
- Internally, our team is negotiating exemption and/or lower percentage increases with our manufacturing partners.
- Our famous “no contract” option provides more value to consumers than ever before. We give our customers control to decide if they want to do business with us. Because customers can cancel any time, we work hard to ensure our level of customer service is at its highest for each and every interaction.
- EMC Security protects our customers and gives back to the community we serve.
- As a local company, we hire local people to service local families and businesses – we are part of this community and we do all we can to buy local and support the community.
- Every employee passes background checks, drug screens, and driving records.
- We notify customers if we don’t receive a test signal in more than 30 days. Customer security systems are tested for signals to confirm the system is properly functioning. Other companies don’t provide regular testing like this.
- We employee a team of 7 in-house technical support representatives. Trained security technicians are available at no cost to our customers to provide telephone technical support. This could save our customers time and money associated with a site visit to trouble-shoot or repair their system.
- Free EMC Text-Alert is a service no other company offers at no cost. This service allows customers to make a decision quickly with those on their contact list whether to dispatch or cancel an alarm – speeding up the process.
What if your security alarm goes off?
When your home alarm goes off, it can be a frightening and sometimes confusing experience.
Your first instinct might be to immediately disable the alarm siren. But, if you do this, how do you know you didn’t just disable an alarm for a burglar that might have just broken in? The fact is, most of us are not sure what we’d do in this case. The key is to be prepared.
Below are 5 things you should do if your home security alarm goes off:
- Stay Calm
It is natural for us to panic in emergency situations. As a result, we tend to react rather than think. However, when your home alarm goes off, you should take a moment to calm your senses before doing something rash. It’s easier to think about your options when you’re calm.
A home security system is designed with an extremely loud alarm siren to scare off an intruder. And depending on your system and neighborhood, it could also alert a neighbor. Keeping this in mind could help your anxiety level.
- Verify It’s Not a False Alarm
The next thing to do is to verify whether the alarm is false. Read any notifications or messages appearing on the keypad display (if it’s nearby) and then investigate, however don’t put yourself in danger to do so. If you suspect that there is an actual threat in the house, find a safe place to wait for the authorities.
- Keep Your Phone Nearby
This is a must, for a couple of reasons. First, your home security company is instantly notified when the alarm is triggered and will immediately be contacting you to assess the situation. They will also notify the authorities.
Second, you can call someone outside of your home in order to get help. Contact a friend or relative as soon as you get the chance and let them know what’s going on.
- Know Your Password
When your home security company calls your home, they will ask for your password. If you know it’s a false alarm and don’t want to notify the police, you must have your password.
If you don’t know your password, the authorities will be dispatched. This is because the security company has no way of knowing that you are who you say you are, or if you might be speaking under duress.
- Have a Plan
An effective plan can help you remain calm and could potentially save lives. The best plan is to designate a safe area to wait for authorities to clear your home of danger. The safe area (or room) should ideally be as far away as possible from any potential break-in areas (such as windows and doors). It’s also a good idea to have a dead bolt installed on the door.
Although security systems can help make your home and family more secure and safe, you will still need to practice vigilance and awareness in case of an emergency. Never put yourself or your family members in danger. The best option is to let your security system do what it is designed to do – and that’s to help you.
Don’t have a home security system? Contact EMC Security to protect your home and family today.
What Makes a Security Company Great?
Whether on the Phone or on Website Chat, You’ll Speak to a Live Person
Phone Technicians Available
Going Great Lengths
EMC Security has customer service that goes the extra mile. Our sales representatives and technicians pay attention to the details and listen to what the customer wants. Our technicians are subject to a background check and drug tests and are fully trained on our technology and elevating the customer experience.
While in your home, the technician will always be mindful of your home (wearing shoe pads) and will clean up after themselves. Before leaving your home, you will learn how to use your system and your mobile app if applicable. Read customer reviews on Google and Facebook to see what real customers have to say. If you are a current customer, we would greatly appreciate you leaving your honest feedback.
Alarm Monitoring
EMC Security’s monitoring cost of $16.95 per month and has not changed since 1999. We believe everyone should be able to afford to be safe at home, so we keep costs low. Most notably though is our Secure Path Technology. No matter what extra features a home security system offers, the bottom line is whether someone is monitoring your home 24/7 and can get help to you fast when you need it most.
EMC Security pioneered Secure Path™ , a monitoring architecture that sends a signal simultaneously to two, separately staffed, UL listed, CSAA Five-Diamond Certified command centers, which means a highly trained operator will always be available to answer the call. With an average response time of 14 seconds, homeowners have the added peace of mind that comes with rapid response.
Most security providers utilize a single command center that requires rerouting in the event the first center is busy or otherwise disabled, wasting time and creating unnecessary risk.
Additionally, security technology is built with an “alarm signal delay” of at least 45 seconds. EMC Security overrides this delay so the signal is transferred to our monitoring centers immediately. A lot can happen in 45 seconds and we don’t want to take that chance when lives are at stake.
Ownership
Finally, what separates EMC Security from the rest is our ownership and values. Because we are owned by three of the largest non-profit power companies in Georgia, we are able to keep costs down and focus on service.
Like our parent companies, we put customer satisfaction above everything else because we know that happy customers are key to maintaining a successful business. By endorsing highly ethical business practices, both within our organization and across our customer and potential customer base, we send our message as a standard, not as a fallback.
This is very important when the lives of our customers are at stake.
We employ 6-8 service technicians that work with customers on the phone each and every day. These technicians help the customer test their system and/or troubleshoot any minor issues over the phone. Many issues can be easily solved by remotely logging into the system from our end, lessening the need for an in-home service call.
Emergencies don’t always stay in the usual workday of 8AM-6PM. We have after-hours and on-call technicians ready to help at a moment’s notice.
At EMC Security, the only recording you will hear is the department call-tree. We have the phone system in place to make it easier to talk directly to who you need to.
We understand that phone calls are not always convenient, so our website, emcsecurity.com , has answers to common system issues, payment questions, and purchasing a security system.
When it comes to safety and security, we want the best. To get the best, you need to know what to look for when looking for a security system to protect what you value most.
What separates the best from the rest is customer service. Have you noticed that the customer service bar is pretty low lately? We’ve been trained as a society to expect bad service – so we are pleasantly surprised when we receive decent or good service. EMC Security gives the highest level of service as a norm. We work hard to EARN your business every day.
How to Update Your Home Security
Many homeowners keep their same security systems for decades and tend to think as long as it functions, there’s no need for a new one. In some ways, you could argue that they have a point, right? As the old adage goes, if it ain’t broke, don’t fix it. But if there’s anything that life has taught us all it is that change is inevitable, which is why it’s important to consider essential options to raise the efficiency of your home security system by upgrading.
One of the biggest threats for any homeowner with an older security system is that most of them still rely on a landline in order for them to work properly. Savvy burglars can easily disable the entire unit by severing the line, thereby leaving your entire house unprotected.
Upgrading to a modern home security system would bring your home security up-to-date and make it independent from the landline by using wireless monitoring via cell towers instead.
In addition to making your home safer, newer security systems provide unparalleled convenience compared to their predecessors.
For example, upgrading an older alarm panel board will allow you remote access to your home security system via smartphone.
Even small things like keypads can be upgraded to a whole new level. Say goodbye to those plain rubbery buttons and exchange them with new features like fully colored touch screens, date, time, and even weather forecast.
Cameras are also a popular addition to a security system. Add a video doorbell or few cameras around the house and never wonder what’s happening again.
Security System Upgrade with EMC Security
Ready to take the plunge into the latest advances in home security? Contact EMC Security to schedule a visit from one of our technicians or shop our line of smart home security devices by visiting us online.
Arm Your System with Google or Alexa
EMC Security’s newest wireless systems, Connect+, give customers the convenience to arm and disarm the system using Alexa or Google Home.
How to use Amazon Alexa with Connect+
The Alula Alexa Security Skill allows users to operate theConnect+ securitysystem with voice commands through their Alexa-enabled devices.
To get started first add Alula to your Alexa by installing the Alula Skill.
1. Download and Open the Alexa application on your smartphone.
2. Select “Skills & Games” from the slide out menu on the left of the screen (tap the 3 parallel lines on the top left corner to expose menu)
3. Search for “alula” without quotes. Tap the Alula app from the list that appear then tap “Enable” to add the Alula Skill to your Alexa.
4. Sign in with your Username and Password that you use with the Alula app.
Once Skill is added Alexa will now be able to react to the “My Security System” command. The basic pattern is to say “Alexa, ask/tell My Security System to…” Some specific example as are as follows.
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- Alexa, ask My Security System to arm to stay.
- Alexa, tell My Security System to arm to away.
- Alexa, tell My Security System to arm to night.
- Alexa, ask My Security System for status.
- Alexa, ask My Security System to disarm using 1,2,3,4 (you may use any valid code for your panel).
How to use Google Home with Connect+
Install the Google Home app for iPhone or Android
Press the “+” symbol in the upper left
Click “Set up a device”
Choose “Set up new device”
Choose “Have something already set up?”
Scroll down to “Alula Security” and click it
Sign into your Alula account with your Username and Password
You’ll see a list of all your Smart Home devices.
Click on all of the Smart Home devices you want to add.
Navigate back to the home screen and find the microphone button in the bottom middle of the screen.
Press the microphone button and speak to enter Google Home commands for your Smart Home devices.
You can say phrases such as:
- “Set my Connect Plus to stay”
- “Set my security system to stay”
- “Set my security system to away”
- “Set my security system to night”
- “Disarm my security system” (Google will ask you for the pin)
- “Disarm my Connect Plus” (Google will ask you for the pin)
- “Is my system armed?”
- “Is my Connect Plus armed?”
- “Is my front door open?”
- “Are my doors open?”
You can give other household members access to the connect plus in two steps
- Make sure connect plus and sensors are added to a “home” in the Google Home App
- Use the Google Home App toinvite home member to the “home”
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Monitoring Enhancements
EMC Security is upgrading our monitoring procedures to provide the best customer experience possible. Below are two important changes to note:
As of January 12, 2022:
1. Monitoring Center Caller ID Number Change:
Any calls or texts you receive from the monitoring center (in regards to an alarm signal) will be received from our new toll-free number.
833-700-0294
Save this number to your contact list as “EMC Security Monitoring”Due to the expansion of our customer service areas, establishing an 800 number allows our customers in all service areas to reach us toll free.The corporate office number 770-963-0305 has not changed (use this for anything non-alarm incident related).
2. No Cost Enhanced Text-Alert:
In addition to receiving a call from the monitoring center upon an alarm incident, you may opt-in to also receive an immediate text.This no-cost enhancement will provide even more information and flexibility when an alarm or system service notification is received, including– Canceling an alarm– Faster dispatch of authorities– Requesting a service call directly from the text– No App download is required, and it is free for EMC Security customers.
Learn More & Opt-In to EMC Text Alert >
View a demo from your phone >
Text Alert
EMC Security is dedicated to providing the most reliable security systems that not only protect Georgia families and businesses, but also simplify our customers’ lives through remote services, home automation, video cameras, and more.
We are also committed to providing choices and options that make it easier for our customers to utilize their security systems and for potential customers to feel safe at home.
In that spirit of convenience, we’re now offering EMC Text-Alert, an innovative chat notification option you won’t see anywhere else. With EMC Text-Alert, you and everyone on your emergency contact list will receive a group chat notification in the event that an alarm is triggered. If someone knows what’s going on, he or she can respond appropriately.
View a demo from your smart-phone: text “Demo” to 315-284-6062 (or click here if using your phone)
OPT-IN HERE >>
How It Works:
1. When an alarm is triggered at your home or business, everyone on your emergency contact list will receive a text with a link to enter the group chat.
2. Upon entering the group chat, participants can discuss the situation.
3. Users can dispatch or dismiss the alarm from the group chat using a verification code.
4. From the time the notification is sent, participants have 60 seconds to respond. After this time, normal call procedures will be followed.
Why It Works:
1. Convenience: Sometimes taking a call isn’t convenient. Think about it you’re at work, out to dinner, at a movie, on a business trip, or somewhere else where you may not be immediately available to take a call. A discreet text notification can be much more accessible.
2. Efficient Communication: Everyone in your emergency contact list is notified at once, and can use the chat function to determine what triggered the alarm. Based on what’s discussed in the chat, appropriate action can then be taken.
3. Reduced False Alarms: Many things can happen to accidentally trigger an alarm — save time and money by dismissing the alarm directly from the chat notification.
4. Reliable Security: EMC Text-Alert is the first line of notification. Participants have 60 seconds to respond to the initial notification before normal call procedures are followed. So even if you aren’t immediately available to answer the notification, you’ll still be protected.
In addition to the same level of protection from EMC Security you know and trust, the new EMC Text-Alert feature not only offers yet another level of security and convenience, but it’s also provided at no additional cost.
SIGN UP >>
To learn more about EMC Text-Alert, contact EMC at 770-963-0305.
EMC Security – Retail Services
Get an Instant Quote
Business Security Solutions for Retail Establishments
Frequent challenges in a retail environment include theft and shrinkage, employee safety, and maintaining high work standards while the owner is away from the business.
Below are the retail services provided by EMC Security:
1. Video Surveillance
Effectively utilizing a video camera system allows owners to maintain a record of activities for later review. It also provides owners with real-time and recorded video on demand and notifications while off-site.
2. Intrusion Detection
Intrusion or burglary protection gives owners the peace of mind that when their business is closed, they are still being protected. Pairing panic devices with a security system allow workers to immediately and discreetly alert authorities if they are being threatened or in need of help.
3. Fire Protection
EMC Security ensures businesses remain code compliant with NFPA standards with full- service design, installation, monitoring, and fire system inspections.
4. Access Control
With virtually unlimited access control options, retail owners can limit access to key areas like storage, business offices, and critical IT rooms.
Learn more about protecting your business by contacting EMC Security or completing our Commercial Instant Quote below.
No Contract Required
What’s the big deal about a security contract?
Think about this scenario:
You hired a company to provide you service on a monthly basis. You have technology in your home that needs to work, and you are placing your trust in fellow human beings to do what they are paid to do in an emergency situation.
What if you get bad service? What if your system fails and you weren’t notified? What if the company is unresponsive, or slow to help you when you need it?
Unlike other monthly home services like trash service, or pest control, home security service could be extremely costly if something goes wrong (and I’m not just talking about monetary costs). It is really important to understand WHO you hire to provide monitoring service – especially if they lock you into a contract.
The fact is, you can’t purchase most professionally installed security systems on the market without agreeing to at least a 36-month contract. This practice has been the standard for years so the providers can offer low up-front installation and equipment fees. The problem with this is once the equipment costs would be paid off, the high monthly fee (absorbing the equipment costs) does not reduce.
Since our inception in 1998, EMC Security has offered no-contract monitoring service. You pay for your equipment upfront with monitoring and communication charges paid on a month to month basis, with the option to cancel any time.
EMC Security puts customer satisfaction above everything else because we know that happy customers are key to maintaining a successful business. By endorsing highly ethical business practices, both within our organization and across our customer and potential customer base, we send our message as a standard, not as a fallback.
This is very important when the lives of our customers are at stake.