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Month: September 2021
No Contract Required
What’s the big deal about a security contract?
Think about this scenario:
You hired a company to provide you service on a monthly basis. You have technology in your home that needs to work, and you are placing your trust in fellow human beings to do what they are paid to do in an emergency situation.
What if you get bad service? What if your system fails and you weren’t notified? What if the company is unresponsive, or slow to help you when you need it?
Unlike other monthly home services like trash service, or pest control, home security service could be extremely costly if something goes wrong (and I’m not just talking about monetary costs). It is really important to understand WHO you hire to provide monitoring service – especially if they lock you into a contract.
The fact is, you can’t purchase most professionally installed security systems on the market without agreeing to at least a 36-month contract. This practice has been the standard for years so the providers can offer low up-front installation and equipment fees. The problem with this is once the equipment costs would be paid off, the high monthly fee (absorbing the equipment costs) does not reduce.
Since our inception in 1998, EMC Security has offered no-contract monitoring service. You pay for your equipment upfront with monitoring and communication charges paid on a month to month basis, with the option to cancel any time.
EMC Security puts customer satisfaction above everything else because we know that happy customers are key to maintaining a successful business. By endorsing highly ethical business practices, both within our organization and across our customer and potential customer base, we send our message as a standard, not as a fallback.
This is very important when the lives of our customers are at stake.
Prices are Rising Everywhere so EMC Security is the Better Choice
The reality of the world-wide microchip shortage, global labor shortage and other supply chain disruptions has manufacturers – from consumer electronics and appliances to automobiles and industrial capabilities – in a bind trying to fulfill demand. Simple economics proves that when demand is high and supply is low, prices go up. It’s happening in every aspect of our lives.
Security technology manufacturers have announced at least one, but in some cases, two prices increases in 2021. Home security companies all over the U.S. are facing price increases and are passing the cost to consumers.
EMC Security has a plan to protect our low prices.
- Internally, our team is negotiating exemption and/or lower percentage increases with our manufacturing partners.
- Our famous “no contract” option provides more value to consumers than ever before. We give our customers control to decide if they want to do business with us. Because customers can cancel any time, we work hard to ensure our level of customer service is at its highest for each and every interaction.
- EMC Security protects our customers and gives back to the community we serve.
- As a local company, we hire local people to service local families and businesses – we are part of this community and we do all we can to buy local and support the community.
- Every employee passes background checks, drug screens, and driving records.
- We notify customers if we don’t receive a test signal in more than 30 days. Customer security systems are tested for signals to confirm the system is properly functioning. Other companies don’t provide regular testing like this.
- We employee a team of 7 in-house technical support representatives. Trained security technicians are available at no cost to our customers to provide telephone technical support. This could save our customers time and money associated with a site visit to trouble-shoot or repair their system.
- Free EMC Text-Alert is a service no other company offers at no cost. This service allows customers to make a decision quickly with those on their contact list whether to dispatch or cancel an alarm – speeding up the process.
How to Prevent a False Alarm
Statistics show that home alarms have been proven to reduce the likelihood of home intrusions.
Savvy burglars know to choose homes with the course of least resistance, thereby avoiding homes with security measures such as outdoor cameras, motion activated security lights, and burglar alarms — all of which, work in unison to keep your property safe. Home security alarms alert you and your security monitoring company that your home has been breached, reducing the risk of further damage. Despite all of the good things alarms do for us as homeowners, it can be annoying when your security system is set off accidentally.
There are many reasons why false alarms. For instance, a large proportion can be blamed on homeowners forgetting to disarm the system prior to letting the dog out or empty the trash. Another aspect could be entering the wrong passcode.
So, how can we minimize these occurrences and prevent the frustration which usually accompanies falsely activated alarms?
Residential False Alarm Prevention Guide
Before you activate your system:
- Lock all protected doors and windows.
- Educate family members on
alarm system and usage. - Contact EMC Security if you have any concerns about the proper
functionality your system. - Notify EMC Security if you plan any renovating or remodeling your home.
- Educate family members on what to do if your alarm is accidentally triggered.
- Use the EMC Text Alert app to chat with your emergency contacts when your alarm is triggered and respond appropriately from your phone.
- First, don’t panic, there is time. Enter your disarm code (carefully) to reset your system. Remember, if there were a burglar, he or she would not know your code. Do not write it on your keypad.
- Call EMC Security at 1-888-745-4733 or wait for us to call you. Give your password — this is different from your disarm code.
Make sure that anyone who has keys to your home KNOWS how to operate the alarm.
Commercial False Alarm Prevention Guide
Tips for Commercial Businesses
- Be sure all employees are thoroughly trained before attempting to use the alarm system. Hold monthly training sessions.
- Look for items that can move within the “view” of your motion detectors, causing false alarms fans, heaters, hanging signs, seasonal decorations, balloons, curtains, plants, etc.).
- Confirm that special consideration has been given to the installation of motion detectors in high traffic areas with overhead doors, large exhaust fans or ceiling vents which allow the entry of birds.
- Ensure all doors and windows are secure and locked before arming your system.
- Don’t change pass-codes without advising EMC Security.
- Train new users thoroughly, notifying EMC Security of new users.
- Service and maintain your system (including batteries) regularly before false alarms occur.
- Upgrade old alarm systems to current equipment conforming to Security Industry Association (SIA) false alarm prevention standards, further reducing false alarms.
Every municipality in Georgia has alarm registration requirements. Some have false alarm ordinances as well. Make sure you understand your ordinance and fee guidelines before installing a security system in your home or business.
September, 2021
One of the most convenient features of modern security systems is the mobile app.
Since the app has the ability to arm and disarm your system, view camera video, and control other home functions, it’s important to keep it secure with protection from hackers.
Learn ways to protect your privacy while using a home security app here >>
In 1980, the University of Georgia had 2 epic moments in one:
The Georgia Bulldogs won the College Football National Championship game – The Sugar Bowl, versus Notre Dame...and at that event – Hairy Dawg, the now beloved mascot, made his 1st appearance. Many think he brought the team good luck to bring home their victory.
40 years later, Hairy’s Dawg House was built, in appreciation of 40 years of loyalty and service alongside his brother, Uga – the English Bulldog fans also know and love.
The House is provided by the Official Home Service Team of the Georgia Bulldogs – 4 local home service companies. This year, EMC Security is updating Hairy Dawg’s home security system – with top of the line security including interactive cameras and our convenient mobile app – to keep Hairy, his furry friends, and his home safe, at all times.
Visit Hairy’s Dawg House just outside the stadium on the Dawg Walk on game day!
Safe away at school with EMC Security
College towns, apartments in particular, are ripe for burglary during holidays and weekends. That’s why we strongly urge students living in apartments to get security a system.
