Tag: new emc

  • How to Reduce False Alarms in the Home

    How to Reduce False Alarms in the Home

    Statistics show that home alarms have been proven to reduce the likelihood of home intrusions.

    Savvy burglars know to choose homes with the course of least resistance, thereby avoiding homes with security measures such as outdoor cameras, motion activated security lights, and burglar alarms — all of which, work in unison to keep your property safe. Home security alarms alert you and your security monitoring company that your home has been breached, reducing the risk of further damage. Despite all of the good things alarms do for us as homeowners, it can be annoying when your security system is set off accidentally.

    There are many reasons why false alarms. For instance, a large proportion can be blamed on homeowners forgetting to disarm the system prior to letting the dog out or empty the trash. Another aspect could be entering the wrong passcode.

    So, how can we minimize these occurrences and prevent the frustration which usually accompanies falsely activated alarms?

    Residential False Alarm Prevention Guide

    Before you activate your system:

    • Lock all protected doors and windows.
    • Educate family members on alarm system and usage.
    • Contact EMC Security if you have any concerns about the proper functionality your system.
    • Notify EMC Security if you plan any renovating or remodeling your home.
    • Educate family members on what to do if your alarm is accidentally triggered.
    • Use the EMC Text Alert app to chat with your emergency contacts when your alarm is triggered and respond appropriately from your phone.
    • First, don’t panic, there is time. Enter your disarm code (carefully) to reset your system. Remember, if there were a burglar, he or she would not know your code. Do not write it on your keypad.
    • Call EMC Security at 1-888-745-4733 or wait for us to call you. Give your password — this is different from your disarm code.

    Make sure that anyone who has keys to your home KNOWS how to operate the alarm.

    Commercial False Alarm Prevention Guide

    Tips for Commercial Businesses

    • Be sure all employees are thoroughly trained before attempting to use the alarm system. Hold monthly training sessions.
    • Look for items that can move within the “view” of your motion detectors, causing false alarms fans, heaters, hanging signs, seasonal decorations, balloons, curtains, plants, etc.).
    • Confirm that special consideration has been given to the installation of motion detectors in high traffic areas with overhead doors, large exhaust fans or ceiling vents which allow the entry of birds.
    • Ensure all doors and windows are secure and locked before arming your system.
    • Don’t change pass-codes without advising EMC Security.
    • Train new users thoroughly, notifying EMC Security of new users.
    • Service and maintain your system (including batteries) regularly before false alarms occur.
    • Upgrade old alarm systems to current equipment conforming to Security Industry Association (SIA) false alarm prevention standards, further reducing false alarms.

    Every municipality in Georgia has alarm registration requirements. Some have false alarm ordinances as well. Make sure you understand your ordinance and fee guidelines before installing a security system in your home or business.

  • Did you know your DRYER can start a fire?

    Did you know your DRYER can start a fire?

    When a fire started in the home of a customer in Jefferson, Georgia, EMC Security immediately received an alert and contacted the customer — who was on her way AWAY from the house.

    While on the line with her, the EMC Security operator immediately dispatched the fire department to her home. By the time she got back, they were there and in the process of extinguishing the fire, which had been started by her dryer. Thankfully, the fire was put out before any substantial damage was done, and, most importantly, no one was hurt.

    New Homes Are at Greater Risk

    Please always consider fire monitoring for you home as a part of your security system. While many think only old homes are at high risk of fast-moving, high-damage fires, that is not true. It is actually NEW homes that are at more risk!

    Why? Many new home are designed with an open floor plan, which provides refreshing air circulation and great sight-lines BUT also gives fire plenty of oxygen and a clear path to travel. There’s also more stuff in newer homes — more technology means more computers, televisions, tablets, and phones that are very susceptible to fire. And all this stuff is now being made with new synthetic materials that burn quickly. That’s right, your iPad could help bur your house down.

    Protect Yourself with a Fire Monitoring System

    The NUMBER ONE thing you can do to protect your home is install a fire monitoring system. EMC Security includes fire monitoring for NO ADDITIONAL COST on all of its security systems. Having adequate fire monitoring can mean the difference between minimal loss and fire damage and total loss of your home to a fire. More importantly, it can mean the difference between life and death.

    Contact us to add fire monitoring to your system!

  • Do I Need a Security System if I Have a Dog?

    Do I Need a Security System if I Have a Dog?

    How reliably do dogs alert you to trouble?

    Dogs have amazing senses, with their sharp ears and superior scents-ability. Much like a security system, a dog can alert you right away to an intruder on your property. The downside of this is, to your dog, many everyday visitors count as intruders.

    A smart home security system does it better. Like a dog, it’s proactive when an intruder is detected—but it’s far better at discerning a genuine intruder from a harmless everyday event, thanks to its use of intelligence from all around the home. Equally important, if there’s a break-in, a security system can alert a 24-7 monitoring station for professional help.

    How well do dogs keep burglars out?

    Burglars avoid homes with security systems. In fact, 60% will go elsewhere if they see one. Add a smart security camera and you have a formidable deterrent. Of course, most burglars don’t want to meet your dog, either. Should they spot dog toys in the yard or hear muffled barking, many will move along.

    Deterrence aside, though, there are some things a dog can’t help with. For example, 1/3 of all burglaries are cases of unlawful entry—a burglar entering through an unlocked door or window. With proactive reminders and remote locking, security system powered with home automation can save the day when you’re in a rush and forget to secure the house.

    How does canine security hold up if an experienced burglar targets your home?

    It’s not unknown for a burglar to arrive with food to distract a dog, for example. While a specially trained dog may hold his ground, most dogs will scamper off down the basement stairs after their prize.

    Meanwhile, a lawbreaker will need more than a steak to defeat a smart home security system. Even if they take a hammer to your security panel, your security technology can still alert your home’s 24-7 monitoring station.

    Want to improve your canine-based home security by installing a smart home security system?

    Contact EMC Security today at 770-963-0305 or visit our website.

  • 5 Tips to Discourage the Spread of Fire in Your Home

    5 Tips to Discourage the Spread of Fire in Your Home

    The room was fully ablaze in 3 minutes.

    A recent Good Morning America investigation demonstrated how much more vulnerable today’s modern home is to fire than its older counterparts.

    A group of researchers set a fully furnished 12×16 foot room (similar to one found in a modern, open floor plan) on fire to see how long it took for the room to reach a “flash point,” or the moment in a room where everything is engaged in a fire. The result? The room was fully ablaze in 3 minutes.

    Why New Homes are More Susceptible

    Why are newer-build homes more susceptible to fast-moving fires? Many residences are now designed with an open floor plan, which provides refreshing air circulation and great sightlines, but also fuels flames with oxygen and a clear path for flames. There’s also more “stuff” in newer homes—more technology means more computers, televisions and other personal electronics that are susceptible to fire. And all this “stuff” is now being made with new synthetic materials that burn quickly. Even energy-efficient thermo-pane windows work against homeowners in a fire, trapping heat and causing fire and smoke to circulate.

    How to Protect Your Home from Rapidly Spreading Fires

    1. The first safety tip is a simple one that many homeowners forget—close the interior doors. When each room is compartmentalized, fire has less room and oxygen and grows more slowly, giving the family more time to get out safely. Get into the habit of closing doors (especially bedroom doors) at bedtime.

    What about your “stuff?”

    2. When you’re shopping for new furniture or appliances, check the manufacturer’s label to see if the item has been tested for its resistance to fire.

    3. Dense, heavy, solid materials will burn more slowly, so consider the heft of building materials if you’re building or remodeling a home. Heavier doors, handles, and non-synthetic construction materials will slow the spread of flames.

    4. As the safety window for escaping a home fire shrinks, it’s more important that ever to create a fire escape plan for your family that includes two exit points for every room, and a plan for meeting up outside.

    5. The NUMBER ONE thing you can do to protect your home: install a fire monitoring system. EMC Security includes fire monitoring on all of its security systems, starting at $16.95 per month. Call 770-963-0305 and schedule a free consultation to find the fire monitoring and intrusion alarm system that fits your home and your family.

  • 5 Things You Should Do if Your Home Security Alarm Goes Off

    5 Things You Should Do if Your Home Security Alarm Goes Off

    When your home alarm goes off, it can be a frightening and sometimes confusing experience.

    Your first instinct might be to immediately disable the alarm siren. But, if you do this, how do you know you didn’t just disable an alarm for a burglar that might have just broken in? The fact is, most of us are not sure what we’d do in this case. The key is to be prepared.

    Below are 5 things you should do if your home security alarm goes off:

    1. Stay Calm

    It is natural for us to panic in emergency situations. As a result, we tend to react rather than think. However, when your home alarm goes off, you should take a moment to calm your senses before doing something rash. It’s easier to think about your options when you’re calm.

    A home security system is designed with an extremely loud alarm siren to scare off an intruder. And depending on your system and neighborhood, it could also alert a neighbor. Keeping this in mind could help your anxiety level.

    1. Verify It’s Not a False Alarm

    The next thing to do is to verify whether the alarm is false. Read any notifications or messages appearing on the keypad display (if it’s nearby) and then investigate, however don’t put yourself in danger to do so. If you suspect that there is an actual threat in the house, find a safe place to wait for the authorities.

    1. Keep Your Phone Nearby

    This is a must, for a couple of reasons. First, your home security company is instantly notified when the alarm is triggered and will immediately be contacting you to assess the situation. They will also notify the authorities.

    Second, you can call someone outside of your home in order to get help. Contact a friend or relative as soon as you get the chance and let them know what’s going on.

    1. Know Your Password

    When your home security company calls your home, they will ask for your password. If you know it’s a false alarm and don’t want to notify the police, you must have your password.

    If you don’t know your password, the authorities will be dispatched. This is because the security company has no way of knowing that you are who you say you are, or if you might be speaking under duress.

    1. Have a Plan

    An effective plan can help you remain calm and could potentially save lives. The best plan is to designate a safe area to wait for authorities to clear your home of danger. The safe area (or room) should ideally be as far away as possible from any potential break-in areas (such as windows and doors). It’s also a good idea to have a dead bolt installed on the door.

    Although security systems can help make your home and family more secure and safe, you will still need to practice vigilance and awareness in case of an emergency. Never put yourself or your family members in danger. The best option is to let your security system do what it is designed to do – and that’s to help you.

    Don’t have a home security system? Contact EMC Security to protect your home and family today.

  • 9 Things to Do if You’re Home During A Break-In Infographic

    9 Things to Do if You’re Home During A Break-In Infographic

    9 Things to Do if You’re Home During a Burglary

    9 Things to Do if You're Home During A Break-In

  • 5 Questions to Ask When Buying Home Security

    5 Questions to Ask When Buying Home Security

    Choosing the right home security system can be extremely difficult and time consuming.

    The number of questions involved in giving proper consideration are simply mind-blowing.

    Which brand is more reliable?

    Should I pay for professional installation?

    Does the company offer a security app?

    Should I go with a local or national provider?

    At the end of the day, there’s a lot to consider. In order save you time, and to help you get the most protection, ease of use and value, we’ve compiled a list of five questions you need to ask prior to making a decision on which company to choose for home security.

    Ask the following inquiries to help ensure that you are making a well-informed decision.

    1. Is the system professionally monitored?

    Professional monitorization is the golden bench-mark of home security. If there’s a home intrusion or emergency at home, it’s comforting to know that your home security system can send an emergency signal to alert emergency response officials that you’re in need of help.

    EMC Security recognizes that there is no substitute for having a system that is professionally monitored, which is why all of our systems come standard with around-the-clock monitoring coverage.

    2. Will it withstand the home criminal toolkit?

    Unfortunately, not all security products are designed the same. Avoid having thieves circumvent your system by ensuring that it comes with these following features:

    • Crash and Smash Warranty. It’s common practice for burglars to smash a home’s security panel to disable it from communicating with the security monitoring station. EMC Security’s technology can detect a crash and smash attack and signal your monitoring station regardless such an occurrence.
    • Cellular Communicator. Sometimes mother nature or human interference can disrupt traditional phone communications, in which case, having our ‘cellular communicator’ feature would come in handy. This type of signaling technology is not dependent on your home’s broadband or phone line, and so it’s not vulnerable to outside attacks.
    3. What else will this system protect you from?

    With the emergence of new technologies, the best home security systems are now equipped to protect your home from far more than home intrusions.

    EMC Security offers a line of devices that can sense and respond to hazards, such as fire, carbon monoxide and water leaks. They can also save you time and money, solving problems like energy waste, and lost keys.

    With the ability to respond to more dangers and challenges, EMC Security systems offer you more value than the traditional home security system.

    4. What happens if something malfunctions or stops working?

    Regardless of how many cool features a security system may have, they’re virtually useless if the security system does not work when you need it. When you purchase a stand-alone security system, you are left to fend for yourself when a device or component of the system needs professional attention.

    However, with EMC Security, help is always a phone call away. Our technicians can be quickly dispatched to troubleshoot your system, and in some cases, issues may be fixed remotely.

    5. Does it include smart home devices?

    Smart home technology is more than just a home improvement trend, and it almost goes without saying that it’s here to stay. The right security system will set you up with everything you need for a smart home. In fact, it’s the easiest way to own one.

    EMC Security carries a wide range of essential smart devices, from smart locks, smart thermostats, connected video cameras, smart lights, video doorbells, and more.

    Controlling an EMC Security-powered smart home is easy. Our smartphone app controls everything, or you can use your voice with Amazon Echo. Yes — when it comes to automation, EMC Security makes smart homes smarter.

    Still have questions? Give us a call at 770.963.0305 to find out how we can help today.

  • EMC Security Celebrates 25 Years!

    EMC Security Celebrates 25 Years!

    2023 marks EMC Security’s 25 year anniversary!

    In 1998, our very first customer, Greg Brooks of Watkinsville, signed up with EMC and has been with us ever since. We feel honored to have earned your trust for so long. It has truly been our pleasure. So, from the bottom of our hearts, thank you for being our customers. We look forward to many years to come!

    Greg Brooks of Watkinsville is number one with EMC Security.

    No, he isn’t the largest account, nor does he generate the most alarm calls. Brooks is number one in another way; he’s EMC Security’s first customer.

    That was 25 years ago, and he’s still satisfied. “I wouldn’t dream of using anyone else,” said Brooks. Over the course of 25 years, he’s interacted with EMC Security many times.

    “When we accidentally trip our system, it seems like the monitoring center calls to check on us before I can even get it shut off,” said Brooks. “It amazes me how quickly they respond. It’s a good feeling knowing EMC Security is watching out for you.”

    Alarm calls aren’t the only reason Brooks has worked with EMC Security employees. Over the years, he’s had technicians visit his home to replace lightning-damaged equipment and to upgrade his system.

    “When we got rid of our landline phone, EMC Security installed a cellular communication,” said Brooks. “If the power is out, I’m still protected, and I can take advantage of the EMC Security mobile app to control the system when away from the house.”

    Brooks also gives the company’s technicians high marks. “Every EMC Security technician who’s visited has been professional and courteous, even down to removing their shoes before entering and vacuuming up any mess before leaving. They take as much time as necessary to make sure you’re comfortable with operating your system,” said Brooks.

    “I recommend EMC Security without hesitation,” said Brooks. “I never worry about my reputation when I do because I know they’re not going to disappoint my family and friends.”

  • New Payment Portal Instructions

    New Payment Portal Instructions

    EMC Security has developed a new payment portal for viewing invoices and making payments.

    The portal is secure and does not save credit card information. Below are instructions on how to access the portal from our website. You must have an email on file and sign up (one time) with that email. If you do not have an email on file, call 770-963-0305 for assistance.

    Visit www.emcsecurity.com/payment-portal

    You will be directed to our new payment portal. Once there, follow the instructions below.

    • If you have logged in on the previous online portal, simply login with your Username (which is your email) and your password.
    • If not, click “Sign-up here“.
    • Complete the fields on the page and click ” Register”.

    • This will take you to the Dashboard (which is the default screen).

    • The tabs at the bottom of the screen allow you to view the following:
      • Invoices Due
      • Paid Invoices
      • Receipts
    • To pay an invoice due, click on it and complete payment.
    • You can save your payment method and add users by clicking the tabs on the left side of the screen,

    Give us a call at 770-963-0305 if you encounter any problems.