Category: General

  • What is Monitored Home Security?

    What is Monitored Home Security?

    Alarm monitoring is the quick and detailed communication between your alarm system and EMC Security’s central station. Once the alarm control panel identifies an emergency event, it will send a signal to the central monitoring station, who will notify you and if needed, the appropriate authorities, and send them to your home or business. Technically speaking, each reputable security provider differs slightly, but the basic principles remain the same.How does the system communicate with the central station? The control panel of your security system houses the communication device (a phone line, wifi or cellular communicator). All of the alarm sensors, such as door open/close alerts, smoke detectors, glass break sensors, or heat detectors, all operate on this network and communicate signals back to the control panel when triggered.For example, if a smoke detector is triggered, the device will send a signal to the control panel, which will instantly send an alert to the monitoring personnel at the central station. This alert includes your account identification, contact information, your address, as well as the location of the triggered device.Our experienced staff will immediately call or text to notify you, and to confirm whether it’s a real emergency or a false alarm. If you don’t respond, the monitoring station will contact the proper authorities to assist immediately, so there’s no delay in getting help. There is a law in Georgia requiring two phone calls before dispatching authorities. This will help prevent false alarm fines.emc secure pathEMC Security’s Secure Path technology allows for multiple communication paths from your security system to our central stations:

    1. Traditional phone line
    2. Wifi/Internet communication
    3. Cellular communicator

    Your choice of communication depends on your home and your needs, making EMC Security a more convenient choice.

    Your Passcode:

    In order to cancel an alarm, you must provide a verbal password you assign to your account upon activation.

    A building holds some of our most precious treasures, whether that’s a home with our family inside or a business with our hopes and dreams.

    However, some of our most valued assets may be in danger or experience times of tragedy, typically when it’s least expected. Whether it be fire or burglary, danger can take on many forms. That’s why it is vital to every home and business owner to cloak their buildings with 24/7 alarm monitoring where our watchful eye is always there at a moment’s notice.

    How It Works:

    Choosing a passcode to your security system is extremely important. How should you go about making your alarm passcode? Here are some pointers:

    • Choose a passcode that means something to you that isn’t your birthdate or your anniversary. You’re more likely to remember a meaningful code to you and your family, such as favorite numbers or special dates that aren’t easily guessed.
    • Be aware of what is online about your life. In this age of oversharing social media accounts, try to choose a number combination that doesn’t appear on your profiles. Intruders may try to consult the internet to try to figure out your unique number combinations. If there is no record of the combination or anything close to it on your profile, you are far less likely to have someone be able to guess your passcode.
    • Don’t write down your passcodes or leave them out in the open. If you must, keep your codes in a secure and private location or utilize a secure password manager.
    • EMC Security allows multiple passwords for individuals in your home. This is very convenient for remembering in time of distress.

    EMC Security offers 24/7 monitoring along with customized security solutions so you can have your individualized security needs not only met but exceeded. Our reliable team of security professionals provides creative solutions to unique problems that other one-size-fits-all security solutions would not be able to cover.

    At home or away, awake or asleep, EMC Security’s got your back. Call today to set up professional monitoring at your home today.

  • How to Update Your Home Security

    How to Update Your Home Security

    Many homeowners keep their same security systems for decades and tend to think as long as it functions, there’s no need for a new one. In some ways, you could argue that they have a point, right? As the old adage goes, if it ain’t broke, don’t fix it. But if there’s anything that life has taught us all it is that change is inevitable, which is why it’s important to consider essential options to raise the efficiency of your home security system by upgrading.

    a keypad on a counter

    One of the biggest threats for any homeowner with an older security system is that most of them still rely on a landline in order for them to work properly. Savvy burglars can easily disable the entire unit by severing the line, thereby leaving your entire house unprotected.

    Upgrading to a modern home security system would bring your home security up-to-date and make it independent from the landline by using wireless monitoring via cell towers instead.

    In addition to making your home safer, newer security systems provide unparalleled convenience compared to their predecessors.

    For example, upgrading an older alarm panel board will allow you remote access to your home security system via smartphone.

    Even small things like keypads can be upgraded to a whole new level. Say goodbye to those plain rubbery buttons and exchange them with new features like fully colored touch screens, date, time, and even weather forecast.

    Cameras are also a popular addition to a security system. Add a video doorbell or few cameras around the house and never wonder what’s happening again.

    Security System Upgrade with EMC Security

    Ready to take the plunge into the latest advances in home security? Contact EMC Security to schedule a visit from one of our technicians or shop our line of smart home security devices by visiting us online.

  • Arm Your System with Google or Alexa

    Arm Your System with Google or Alexa

    EMC Security’s newest wireless systems, Connect+, give customers the convenience to arm and disarm the system using Alexa or Google Home.

    How to use Amazon Alexa with Connect+

    The Alula Alexa Security Skill allows users to operate theConnect+ securitysystem with voice commands through their Alexa-enabled devices.

    To get started first add Alula to your Alexa by installing the Alula Skill.

    1. Download and Open the Alexa application on your smartphone.

    2. Select “Skills & Games” from the slide out menu on the left of the screen (tap the 3 parallel lines on the top left corner to expose menu)

    3. Search for “alula” without quotes. Tap the Alula app from the list that appear then tap “Enable” to add the Alula Skill to your Alexa.

    4. Sign in with your Username and Password that you use with the Alula app.

    Once Skill is added Alexa will now be able to react to the “My Security System” command. The basic pattern is to say “Alexa, ask/tell My Security System to…” Some specific example as are as follows.

      • Alexa, ask My Security System to arm to stay.
      • Alexa, tell My Security System to arm to away.
      • Alexa, tell My Security System to arm to night.
      • Alexa, ask My Security System for status.
      • Alexa, ask My Security System to disarm using 1,2,3,4 (you may use any valid code for your panel).
    How to use Google Home with Connect+

    Install the Google Home app for iPhone or Android

    Press the “+” symbol in the upper left

    Click “Set up a device”

    Choose “Set up new device”

    Choose “Have something already set up?”

    Scroll down to “Alula Security” and click it

    Sign into your Alula account with your Username and Password

    You’ll see a list of all your Smart Home devices.

    Click on all of the Smart Home devices you want to add.

    Navigate back to the home screen and find the microphone button in the bottom middle of the screen.

    Press the microphone button and speak to enter Google Home commands for your Smart Home devices.

    You can say phrases such as:

    • “Set my Connect Plus to stay”
    • “Set my security system to stay”
    • “Set my security system to away”
    • “Set my security system to night”
    • “Disarm my security system” (Google will ask you for the pin)
    • “Disarm my Connect Plus” (Google will ask you for the pin)
    • “Is my system armed?”
    • “Is my Connect Plus armed?”
    • “Is my front door open?”
    • “Are my doors open?”

    You can give other household members access to the connect plus in two steps

    1. Make sure connect plus and sensors are added to a “home” in the Google Home App
    2. Use the Google Home App toinvite home member to the “home”
  • Why You Should Update Your Security System

    Why You Should Update Your Security System

    Your home should feel safe and secure with your security system installed.

    New security systems give you even more power over the cameras and sensors in your home than before. Recent advances have been made that will improve your security experience dramatically.

    Here are some of the reasons it is vital to update your security system and get the latest surveillance technology.

    Implement New Technology in Your Home

    The current wave of technology means that cameras and security systems are quickly being replaced by newer, more advanced versions. If it has been many years since you’ve upgraded your security system, it’s time to consider an upgrade that could benefit you and your family.

    When you upgrade an existing system, you have a lot of control over what changes in your system and what stays the same.

    Wireless Monitoring

    If you have a very old home surveillance system, it might still operate via a landline. This means that someone could cut or rearrange the wires controlling your security system to disable it. That is a vulnerability that is very easy to avoid when you use wireless monitoring.

    Monitors can be set up to alert you to less urgent circumstances than a break-in. For example, if you, like 40% of Americans, have concerns about leaving your garage door open, wireless monitoring can let you make sure it is shut.

    Replace Outdated Components

    If your security system is getting older but already runs on a cellular transmitter like modern systems, you can improve functioning by replacing the control panel.

    Older systems run on slow transmitters that operate at 2G or 3G, which means that data is transmitted more slowly. Updating components such as the control panel can provide an instant improvement in your security.

    Monitor Remotely

    One of the biggest advantages of modern systems is their compatibility with smartphones. All you need to do to get constant insight into what is going on in your home is an application on your phone. Put your mind at ease whenever you feel the need, from fear of burglars to worries about household appliances leaking.

    Better Cameras

    One key feature of modern security systems is the improvement in camera strength. Cameras have come a long way in a short period of time, and even the smallest cameras can now take much clearer pictures.

    This feature is important for keeping your home safe and identifying suspicious individuals. In the worst-case scenario, if a break-in does occur, your surveillance system may be able to capture the faces or distinguishing details of suspects.

    Conclusion

    EMC Security has modern, affordable home surveillance systems available for you to choose from. Whether you upgrade your old system or start from scratch with a brand new one, you can expect excellent service from our staff and improved performance from your security. Contact us today to get more information on the options available to you.

  • Should I DIY Security Installation?

    Should I DIY Security Installation?

    With the introduction of advanced technology, there are many home security options available.

    Most of them fall into two categories: professionally installed, and self installed/DIY systems. Below we will provide the benefits of each to ensure you get the system right for you.

    Professionally Installed Systems

    When you purchase a professionally installed security system, like one from Atlanta’s own EMC Security, a security expert assesses your home and lifestyle to determine the security solution that is right for your needs. Once the system is customized for your home, a professional security technician will install and test the system. This includes installing the panel, keypad, sensors, and integrating remotes services on your mobile devices. A wireless system takes 2-4 hours to install and test every sensor to ensure it’s working properly.

    Some homeowners decide to install a pre-wired system. Pre-wired security systems have wires connecting each device to the control panel (or hub of the system) and operate on electricity in the home. Installation could take a full day, depending on the size of the home and type of system.

    There are some companies that make outrageous offers for free security systems with professional monitoring. If you choose to evaluate these companies for your home security, pay attention to the fine print and contract terms. If it sounds too good to be true, it probably is. A reputable security company will charge a fair price for equipment, offer payment terms, and keep monthly monitoring costs affordable.

    Self-Install/DIY Systems

    A home security system you install yourself, like EMC Security’s Self-Install System, can be a more affordable, convenient option for many people looking to secure their homes. With this type of system, you can install it when it’s most convenient for you – without taking off work or scheduling appointments. It’s also typically more cost effective since you are not paying for installation.

    It’s important to note that not all DIY security systems are the same. EMC Security cautions against systems from the “big box” stores. We believe no one should trust their home and family’s safety to anyone other than a professional security company.

    Here’s why:

    1. You are on your own when purchasing a system at a retail store. If you don’t know what you need for complete protection, how are you going to “build” your DIY system? EMC Security’s consultants work with you to determine exactly what you need according to your home specifications and safety concerns.

    2. Some are Poor “cheap” equipment. One of the number one consumer complaints about DIY security systems on the market is the cheap, unreliable equipment.

    3. Lack of technological support. If you have an issue with the installation, who can you call? What if something goes wrong with one of the sensors or the keypad? Does the company have service reps that can swing by your house to assist you? Even though our DIY system is fast and easy to install, EMC Security has local, award winning service representatives available with just a simple phone call.

    5. Who is testing the system? EMC Security runs alarm signal tests on every customer every month. If we don’t get a signal, the customer is notified and a service technician is sent out if necessary. A DIY system purchased from a retail store will most likely not provide any customer support after the purchase.

    Customize Your System and Get a Quote Now >

  • Why You Should Upgrade to Cellular Home Security

    Why You Should Upgrade to Cellular Home Security

    Your home security system has three options to communicate with your monitoring service provider, such as EMC Security.

    Those options are landline, Wi-Fi, and cellular. While each connection type will provide you with reliable home security monitoring, there are a few things to consider when deciding which is right for you.

    In this post we’ll examine the reasons we believe a cellular connection is a great choice for most homes today, especially considering most households don’t have an operational landline as more and more people opt for cell phones.

    But first, let’s discuss the differences between each connection:

    Landline

    Connecting your home security system through your phone line was once the only option. Lately though, it is least popular of the three. The main reason is because many people are remove the traditional land line from their homes, saving money. Additionally, with a land line connection, there is no way to access the security system using a smartphone, which is a feature most customers are looking for.

    Internet

    This type of connection communicates with the monitoring service via an internet connection. The benefit of this type of connection is that there is no transmission cost — as long as you have an internet connection, the service provider will only need to put a module in to allow it to communicate over the internet. There is a cost for the module, but it will also give you the ability to control the security system through a smartphone. It’s important to note that this type of connection relies on your IP connection, so if your internet goes down, the system won’t be able to communicate.

    Cellular

    A cellular connection communicates with the monitoring service provider via cellular towers and is considered the most secure because there are no lines that can be cut to prevent the system from communicating with the provider. There are equipment costs, however, as you’ll need to purchase a cellular communicator, and the cell carriers will charge a small monthly transmission cost for the cellular communicator. Because the technology will advance over time, you will need to upgrade your cellular communicator from time to time. EMC Security has upgraded all cellular customers to the current 5G at no additional cost.

    Now that you know the difference between each of the connections, let’s discuss three reasons a cellular connection is the best choice for most home:

    The Most Secure: Both landline and internet communication are susceptible to disruption: landlines can be cut, and internet relies on an active internet connection. A cellular connection communicates through cellular towers and is less vulnerable.

    Gives You More Control: A cellular connection offers more interactive services, such as virtual keypad, live video, door lock, lighting and thermostat controls. You can also arm and disarm from your phone and have access to live-streaming video.

    Convenient: A cellular connection can be controlled from anywhere using a smartphone, tablet or computer. Perks include real-time alerts and monitoring.

    Speak with an EMC Security expert to learn more at 770-963-0305 or complete this brief form to receive a call back.

  • Smart Home Security in the Palm of Your Hand

    Smart Home Security in the Palm of Your Hand

    According to The Verge, an American technology website, approximately 40 percent of U.S. homes have given up their landlines in exchange for cell phones, a statistic cited from the federal government’s National Center for Health Statistics (NCHS). In previous years, many homeowners were reluctant to abandon their landlines because doing so, meant they would not be able to provide protection for their homes — as home security systems were dependent on landlines to communicate with local authorities in the event of a break-in. However, thanks to recent advances in smart home technology, new options are available — and by the looks of it, they’re here to stay.

    Access & Control Your Home Security Remotely

    This insight says a great deal about the modern world, in which people have more control over their homes than ever, in large part because of smart homes and smartphones. Recent advances in smart technology allow homeowners to remotely access and control their home security systems, door locks, thermostats, appliances, and other devices. As homes continue to increase in value, many homeowners are welcoming the wireless shift to smart homes with open arms. While technology continues to develop in other areas, home security systems and accessories are also getting smarter as well, and the smart alarm system now complements those advances.

    For many, this technology finally fulfills the promise of allowing consumers to monitor, protect, and control their homes from the palm of their hands. The arrival of the remote services allows homeowners to surveil their homes themselves, which helps promote a sense of constant safety and accessibility. Smart technology homeowners have the ability to monitor their system’s arming status, remotely arm or disarm their systems, and receive email and text alerts related to security activity, all of which provides plenty of options for homeowners who expect the freedom that smart home devices provide.

    As smart homes advance and grow smarter, it’s encouraging to know there are security systems that continue to evolve and deliver clever benefits of equal value.

  • Can EMC Security Monitor My Security System?

    Can EMC Security Monitor My Security System?

    More homes than ever before have pre-installed security systems, or the home is pre-wired and ready for security equipment to be installed.

    This begs the question that is often confusing to consumers, “Do I have to use the company that installed the equipment to monitor it?”

    No, you don’t.

    With just a few exceptions, EMC Security can monitor most existing home security systems. This is good news if you’re happy with the existing security system in your home but dissatisfied with your current monitoring service, or especially if you’re moving into a home with a pre-installed system.

    What is Monitoring?

    When your alarm is activated (by a sensor striking on a door or window), an alarm is sent to the central monitoring station for immediate action. This includes contacting you at pre-determined phone numbers (EMC Security’s alarm response is less than 14 seconds on average) and relaying your address and the type of emergency to police, fire, or medical authorities.

    Some systems are only supported by the company that installed them. These systems are called proprietary systems. Some well-known companies block other companies from monitoring their systems with proprietary systems. However, there are many other system types that are non-proprietary which makes choosing a monitoring provider much easier.

    If you’re moving into a home with an existing security system, the control panel should give you a make and model number to assist with your research. This information is all EMC Security needs to determine if we can monitor your system.

    How to Switch to EMC Security

    As part of our process of activating an existing security system, our customers receive:

    • A full system diagnostic
    • Reprogramming to communicate to EMC Security monitoring centers
    • Full system communications test
    • Panel battery replacement if needed
    • Homeowner training on full system operation
    • Yard signs and window decals

    Can EMC Security Monitor My Existing System?

  • No Contract Required

    No Contract Required

    What’s the big deal about a security contract?

    Think about this scenario:

    You hired a company to provide you service on a monthly basis. You have technology in your home that needs to work, and you are placing your trust in fellow human beings to do what they are paid to do in an emergency situation.

    What if you get bad service? What if your system fails and you weren’t notified? What if the company is unresponsive, or slow to help you when you need it?

    Unlike other monthly home services like trash service, or pest control, home security service could be extremely costly if something goes wrong (and I’m not just talking about monetary costs). It is really important to understand WHO you hire to provide monitoring service – especially if they lock you into a contract.

    The fact is, you can’t purchase most professionally installed security systems on the market without agreeing to at least a 36-month contract. This practice has been the standard for years so the providers can offer low up-front installation and equipment fees. The problem with this is once the equipment costs would be paid off, the high monthly fee (absorbing the equipment costs) does not reduce.

    Since our inception in 1998, EMC Security has offered no-contract monitoring service. You pay for your equipment upfront with monitoring and communication charges paid on a month to month basis, with the option to cancel any time.

    EMC Security puts customer satisfaction above everything else because we know that happy customers are key to maintaining a successful business. By endorsing highly ethical business practices, both within our organization and across our customer and potential customer base, we send our message as a standard, not as a fallback.

    This is very important when the lives of our customers are at stake.

  • Prices are Rising Everywhere so EMC Security is the Better Choice

    Prices are Rising Everywhere so EMC Security is the Better Choice

    The reality of the world-wide microchip shortage, global labor shortage and other supply chain disruptions has manufacturers – from consumer electronics and appliances to automobiles and industrial capabilities – in a bind trying to fulfill demand. Simple economics proves that when demand is high and supply is low, prices go up. It’s happening in every aspect of our lives.

    Security technology manufacturers have announced at least one, but in some cases, two prices increases in 2021. Home security companies all over the U.S. are facing price increases and are passing the cost to consumers.

    EMC Security has a plan to protect our low prices.

    • Internally, our team is negotiating exemption and/or lower percentage increases with our manufacturing partners.
    • Our famous “no contract” option provides more value to consumers than ever before. We give our customers control to decide if they want to do business with us. Because customers can cancel any time, we work hard to ensure our level of customer service is at its highest for each and every interaction.

    • EMC Security protects our customers and gives back to the community we serve.
    1. As a local company, we hire local people to service local families and businesses – we are part of this community and we do all we can to buy local and support the community.
    2. Every employee passes background checks, drug screens, and driving records.
    3. We notify customers if we don’t receive a test signal in more than 30 days. Customer security systems are tested for signals to confirm the system is properly functioning. Other companies don’t provide regular testing like this.
    4. We employee a team of 7 in-house technical support representatives. Trained security technicians are available at no cost to our customers to provide telephone technical support. This could save our customers time and money associated with a site visit to trouble-shoot or repair their system.
    5. Free EMC Text-Alert is a service no other company offers at no cost. This service allows customers to make a decision quickly with those on their contact list whether to dispatch or cancel an alarm – speeding up the process.