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Month: December 2020
November, 2020
Up to one in three people in America will be victims of porch package theft, and those odds increase during the holidays.
A Video Doorbell allows you to see and hear exactly who comes to your door, no matter where you are.
Even if they don’t ring the doorbell, the sensor will detect motion and alert you through your mobile phone. You’ll then be able to speak directly to anyone at the door (via 2-way audio), and store the video with our optional video service app.
Get yours today at emcsecurity.com for just $149.
(optional app $5/mo.)
Had a Package Stolen?
Check again. Check every entrance of your home and spots the delivery driver could have left it, like the bushes around the front porch, the back porch, the garage, or between the screen door and front door. We’ve also seen packages sitting in the bushes adjacent to the mailbox.
Contact the retailer. Get in touch with customer service and have your order and tracking number ready. The customer service rep can tell you the store or company policy on stolen items.
Contact the delivery company. Have your tracking number and order details handy. If they can validate that the package was indeed delivered, ask if they can verify the location. UPS will often upload an image of the package (and location) as proof of delivery. Ask about the company policy on stolen packages. If the theft was due to their mistake, they might be able to help you.
File a report. Report your missing package to the police and the delivery carrier. The more agencies helping you track down your stolen package, the better.
Are you going to don a mask and venture out for Black Friday shopping?
Stay safe with these quick reminders:
Park near a light. Thieves are less likely to target shoppers whose car lights are brightly lit – especially if they’re parked in an open space.
Stash your goodies in the trunk. As the old saying goes – “Out of sight, out of mind.” As a result, there won’t be anything to temp a would-be thief.
Keep Away from ATMs. If you can’t, at least choose one that is well lit. Additionally, shield your PIN as you key it in, and don’t leave behind receipts that may contain personal information.
Use the buddy system. As with anything, there’s safety in numbers. If you do plan on separating, make a plan to meet up and consider color coordinating. That way, it will be easier to spot your friends or family members.
Keep your purse on your body or your wallet in your front
pocket. These measures will make it more difficult for pick-pocketers to lift your wallet or wrangle your purse away from you.
Remain alert in parking lots. Before you get in your car, look in it and under it. Additionally, have your keys handy so you are not distracted trying to locate them.
October, 2020
IS IT TIME TO REPLACE YOUR SMOKE DETECTORS?
The National Fire Protection Association recommends replacing your smoke detectors every 10 years. Are you over-due? EMC Security will make it a little easier to stay protected from life threatening fire and smoke with our customer special.
Get 20% off PLUS free labor on replacing your wireless or hardwired smoke detectors:
Hardwired: $105 NOW $84 Wireless: $130 NOW $104
Call to schedule installation at 770-963-0305
Have you heard about the site spotcrime.com?
This public facing crime map and crime alert service makes it easier than ever to check crime anywhere in the United States and many other countries worldwide.
FREE EMC TEXT-ALERT SERVICE
If your alarm goes off, you want to know as soon as possible. Right?
Opt-in to EMC Text-Alert and get an instant text notification on your mobile phone, that gives you the option to chat together with your emergency contacts, and dispatch or dismiss the alarm with just one click.
EMC Text-Alert is completely FREE!
Watch the video below to learn more.
September, 2020
EMC Security has enhanced the online payment portal.
Features:
View Invoices Due View Paid Invoices View Receipts Add Users
Save Payment Methods Coming Soon
- Request technical service
- Update your contact list
If you have used the previous online payment portal, simply login to the new portal with your email address and password.
If you are a new user, click here for instructions to register. View new payment portal >
View the video above featuring EMC Security customers that are thankful they installed monitored smoke detectors in their home. A few months ago, their home was quickly overcome with smoke and fire while they were just a few yards away, in the backyard. If it wasn’t for EMC Security, the damage and loss would’ve been much greater.
Adding smoke or heat detectors to your home security system may very well be the best decision you make when it comes to the safety and security of your loved ones.
And, your monthly monitoring cost doesn’t change when you add fire monitoring to your security system.
Most Common Causes of Home Fires
In 2019, fire departments in the U.S. responded to an estimated 361,500 home fires. These fires caused roughly 2,870 deaths and 12,700 reported injuries. Property damage was estimated at $7.9 billion.
Aug, 2020
1. Boost Your Monitoring Experience
Set-up your password hint today
In today’s world, we have passwords and IDs for almost every aspect of our lives. Experts say they should all be different. So it’s not unusual to forget a password or two from time to time – including your security alarm password.
This is why EMC Security has adopted a PASSWORD HINT option for any customers concerned that they may not remember their password in the event of a false alarm.
When asked for your password by the EMC Security operator, simply request the hint you’ve provided rather than guessing at the password.
Give us a call at 770-963-0305 to speak with a Customer Care representative for more information.
2. Review New Dispatch Procedures
Take a few minutes to review our standard dispatch procedures, particularly the procedure if you cancel an alarm at the keypad.
EMC Security does not make phone calls to the emergency contact list on Burglar Alarms that are followed by a cancellation from the keypad. For example, you forgot the system was armed, opened a door triggering an alarm signal, then entered your disarm code correctly on the keypad to cancel the alarm.
As an extra layer of protection, a text message will be sent (to the first 2 phone numbers on the account) notifying you of the signal having been received and confirming no further action will be taken due to cancellation with the proper disarm code.
This message will read as follows: “EMC has received the disarm from your keypad indicating the proper disarm code was entered. If this is an emergency, reply “911” for immediate dispatch.”
This procedure can be customized for your needs. If you’d like your dispatch procedures handled differently, please call 770-963-0305.
3. Get Our FREE EMC Text-Alert Service
If your alarm goes off, you want to know as soon as possible right?
Opt-in to EMC Text-Alert and get an instant text notification on your mobile phone, that gives you the option to chat together with your emergency contacts, and dispatch or dismiss the alarm with just one click.
If no one from the group responds to the text, the EMC Security monitoring center will follow normal phone call procedures.
Watch the video below and click here to learn more.
EMC Text-Alert is completely FREE!
4. Test Your System
EMC Security encourages all customers to test their systems monthly to ensure it’s ready in the event of an emergency.
- Call the 24-hour EMC Security central monitoring center at 1- 888-745-4733 and let them know you will be testing your system. Be prepared to provide them with your name, service address and password.
- Close all doors and protected windows, arm your system and allow the delay time to expire.
- Activate your alarm like an actual emergency by opening a protected door.
- Allow the siren to sound for approximately 15 seconds to one minute and then turn off your system.
- Call the monitoring center and announce that you are calling to check test results. The central station operator will describe the signals received.
If for any reason, the system did not communicate to our central monitoring center, please call our service department at 770-963- 0305, Monday through Friday between 8am and 6pm for a technician to check your system.
5. Update Your Emergency Contact List
EMC Security is your safety partner. If you change any phone numbers or email addresses, notify us at 770-963-0305 to ensure we have the most current information in the event of an emergency (you will need your password to make changes).
June, 2020
The warm weather brings plenty of sunshine and outdoor fun. Unfortunately, the season is ripe for scammers who use deceptive pitches or questionable tactics.
Some alarm companies hire traveling sales agents to go door-to-door, making unsolicited “cold calls” on homeowners. In some cases, these agents may get consumers to let their guard down by implying they are with the homeowner’s current alarm company. Once inside, though, the sales agent may use high-pressure or deceptive sales tactics to lock citizens into costly, long-term alarm monitoring agreements.
If one of these scammers knocks on your door pretending to be from EMC Security, contact the police and then once you feel safe let us know by calling 770-963-0305.
Read more for tips on safe guarding your home and family from door-to-door scams.
Even though things are still so uncertain, realtors are reporting that many homeowners are planning to sell this summer. If you’re thinking about selling, be sure to use your security system to help protect your home during the process .
Many modern systems allow you to program dedicated alarm codes for a real estate agent or guests. This way, you can limit access to your home and keep a log of everyone that enters.
Interested? Contact us for compatibility and assistance.
Once your home sells, refer EMC Security to the buyer!
If they become a customer, we’ll send you a $100 e-gift card!
Call 770-963-0305 for details or sign up now.
Take EMC Security with you!
EMC Security can monitor your system anywhere inthe United States.
4 Simple Security Mistakes That Put Your Home at Risk
No one is perfect but making mistakes when it comes to your home security system can be unforgiving.
Homeowners who don’t take the time to properly secure their homes could be increasing their chances of a break-in or burglary.
To help you avoid that, we’ve compiled a list of some of the most common home security mistakes that homeowners make that put you, your loved ones, and your home at risk.
1. Exposing Valuables to Outsiders
Leaving expensive items in plain view attracts burglars. Items such as:
- Cars
- Computers and laptops
- Jewelry
- Keys
- TVs
- Other electronics
Be sure to keep these and similar items out of sight whenever they are not being used. Close your garage doors, and hide information on boxes from expensive purchases inside out before putting them out to the curb.
2. Forgetting Security System Password
Forgetting the login credentials to your security system is another typical mistake.
According to experts, forgotten system credentials are quite common. Forgetting your security logins could prevent you from using remote access and other important security features.
To avoid this problem, consider using a password manager—but only choose one from a well-vetted, secure provider.
3. Not Arming the Security System When Away from Home
It may seem obvious, but you may be surprised at how many homeowners forget to secure their homes when they leave or turn in for bed each night.
According to the crime statistic, nearly 40 percent of home thefts were the result of unlawful or unforced entries. Home-invasions like these can be prevented with a properly functioning home alarm system—but only if it’s armed.
Make it a habit to turn on your system as soon as you enter your home and right before exiting. If you find yourself forgetting, create reminders such as a note on the door or a special keychain to prompt you.
4. Not Investing in a Complete Home Security System
Although some security is better than no security, your system is more effective when it’s an end-to-end solution. This means implementing alarms, cameras, and other smart home features that work together in harmony for the most beneficial setup.
Partner With a Professional in Home Security
To avoid making these and other errors in your home security setup, partner with EMC Security. You can get a free quote personalized for your specific security needs.
March, 2020
WHILE YOU HAVE SOME TIME ON YOUR HANDS…
While we’re all hunkered down at home, many of us are tackling projects we’ve put off, cooking and baking new recipes, reading a goodbook, and playing games with the kids.
This “down-time” might also give youan opportunity to go over your homesafety and security such as:
- Educate your family members on how to use the security system.
- Develop an emergency plan so if you experience a break-in or fire, and the alarm goes off, you’ll be prepared.
- Evaluate your notification preferences – sign up for EMC Text-Alert so you’ll get a text if your alarm is triggered.
- Develop good habits – do you arm your system on Stay Mode while you’re there during the day?
EMC Security is also adhering to the social distancing guidelines with many corporate employees working from home and those that are necessary in the office, practicing good sanitary habits.
Outside of the physical changes, our core activities haven’t changed much. We’re still monitoring alarm and fire systems 24/7, still providing emergency services for our medical alert customers, and still assisting customers on the phone with any technical issues they are experiencing.
Call us! If you need anything, reach out. We’re here to help.
HOME SAFETY: DON’T NEGLECT THE OUTSIDE
Those of us with homes know that a great way to social distance it to spend time in the yard – doing yard work or enjoying the spring flowers and warm breeze.
While you’re in your yard, take a look around. Does the outside of your home deter intruders?
Don’t know?
We can help. Read more to determine what you can do on the outside of your home now to prevent a possible break-in.
January, 2020
HAPPY NEW YEAR!
Make home safety your family’s new years resolution.
NEW YEAR’S RESOLUTION #1
I will set my alarm even when I am home.
Our number one priority is keeping people safe. The most dangerous break-ins happen when a family member is at home.
Arming your system in “stay mode” keeps everyone safe and protected without interrupting daily habits. If you are not sure how to arm your system in “stay mode”, please contact us at 770-963-0305 for assistance.
NEW YEAR’S RESOLUTION #2
I will test my alarm system monthly.
EMC Security encourages all of our customers to test their systems monthly to ensure their system is ready in the event of an emergency.
Follow this link to our website for instructions on how to test your system.
NEW YEAR’S RESOLUTION #3
I will contact EMC Security with any phone number or email changes.
EMC Security is your safety partner. If you change any phone numbers or email addresses, notify us at 770-963-0305 so we can make sure we have the most current information in the event of an emergency (you will need your passcode to make changes).
EMC SECURITY’S DISPATCH PROCEDURES
Take a few minutes to review our standard dispatch procedures.
Contact us at 770.963.0305 if you would like your dispatch procedures handled differently.
SEND US A REFERRAL
When they become a customer, you BOTH get 2 months free.
We understand the importance of having a company you can rely on and would like the opportunity to offer the same level of protection and professional service to your friends and family.
And now, refer a friend between now and February 29 and get 2 months free if they become a customer. We’ll also give your friend 2 months free to get started.
Refer a friend and you both get 2 months free when they become a customer!
Click to send us your referral now
SAVE ON HOMEOWNERS INSURANCE
Are you aware that you could save on your homeowners insurance if you have a monitored security system? Read more.
If you haven’t done so yet, request proof of monitoring for your insurance company on our website here .
Tips to Feel Safe When Living Alone
There are many advantages to living alone, one of the most noticeable is that you have your own space and freedom to live the way you want.
Despite the benefits, living alone also comes with concerns related to your personal safety and the security of your house. As a result, you may be wondering how to stay safe when living alone, which is why we’ve put together a checklist to help you learn the dos and don’ts of living alone.
1. Get a Security System
Security systems are no longer reserved for upscale suburban homes. EMC Security offers affordable, budget-friendly security systems that are perfect for homes, apartments, and condominiums. Homeowners who select a wireless system don’t have to drill holes in their walls. Additionally, wireless home security systems are extremely easy to install, and when you are ready to move, you can take your system with you.
2. Get to Know Your Neighbors
When you live alone, getting to know your neighbors could be a very good idea, so listen to your gut and introduce yourself to those who seem trustworthy. Establishing a relationship with elderly couples and other women who live alone may be a good start. It’s not necessary that you become best friends but having a neighbor to turn to, whether it is to borrow milk or to ask for help during a crisis, will go a long way toward helping you feel comfortable living alone, which is why it’s important to make an effort to be friendly for the sake of safety. Ultimately, your neighbors may be your best asset in times of need and will be more willing to assist a friend than they are to help out a total stranger.
3. Get Key Smart
If you lose a key or it goes missing, it may be a good idea to call a locksmith to switch your locks, and depending on where you can last remember having them, it may be absolutely necessary to change your locks. For example, the last place you remember having your keys is a public place, the risk that they could be found by a stranger is high, therefore the greater precautions you should take with your locks. Changing the locks is preferable in situations like these rather than simply rekeying the existing lock.
4. Create an Exit Strategy
If an emergency occurs, such as a fire, a home invasion, or a natural disaster, it’s important to have an exit plan. If you are forced to be out of your home for a few days, know whom you can stay with until you can return home. Include your friends in the plan, so they will be ready to support you when needed.
5. Stay Offline
Announcing your adventures while on your dream vacation can be tempting but it’s usually not a good idea to share such info online. “Don’t help draw attention to the fact that you’re out of town, live alone, or that you’re going out for the evening because you never know who might see it.
6. Think Like an Intruder
One way to feel safer when living alone is to try to adopt the mindset of a thief. Take a walk around your home and check doors, peer into windows, and see if there are areas where you can improve security to make your home less appealing to intruders. Remove any shrubs or large objects that might make for great hiding places for any would-be burglars. Does anything stand out to you that would make it easy for thieves to want to target your home? Can you see high-value items, such as computers or televisions in the window from the street?
Following these steps can help you identify and correct problems related to your home that could make you an easy target.
7. Turn on the Lights
Few things that deter intruders the way lights do. Motion-sensor lights are low-cost and work well to shine a spotlight on would-be burglars or other intruders. By installing a few near your home’s entrances, you can add another line of defense to your place without spending a lot of time and money.
You can also use apps and smart devices to create a schedule for your home’s interior lights to turn off and on. Whether you’re planning to be away for a few days or are nervous at night, setting your lights to a timer makes it look like someone is home and awake.
8. Install a Doorbell Camera
Most home invasions occur during the daytime but a smart doorbell can help create the illusion that you’re at home even when you’re away. These modern home security devices are usually simple to install and very affordable. Most smart doorbells offer live video streaming, remote viewing apps, and two-way communication that lets you view and speak to whoever is at your door. These features provide an extra layer of security against break-ins and also help protect you from a home invasion or other violent home attack. Long gone are the days of having to get up and peer through the peephole — these doorbells allow you to see visitors from wherever you feel safest.
Summary
Living independently has its perks, but it can also put you at risk. Would-be home invaders are always looking for easy targets, and the fewer people that live in a home, the easier it is to get in unnoticed. Living alone can be scary but with the right precautions, you should have nothing to worry about. Trust your instincts and use your common sense. If you don’t feel comfortable or fear you might be in danger, get help!
Home Security Cameras: 3 Reasons Why You Should Install Them Now
Many years ago, home security cameras were reserved for wealthy homeowners and were typically thought of as luxury items but nowadays, home security cameras have become a very common security feature in homes throughout the world. This is due in part to ongoing advances in technology and mounting competition from security companies which have a strong effect on costs.
With the rising rates of home invasions throughout Georgia, it might be an ideal time for homeowners to start thinking about how they can help protect their family and household. There’s nothing more important than ensuring the safety of your home, especially when there are kids or elderly family members involved. When it comes to improving home security, there are many options to consider but one of the most reliable security options is implementing home security cameras, and we’ve listed our top three reasons below:
1. Discourage Burglars
Few people would argue that protecting your family from intruders is the most important reason why you should install home security cameras. The mere act of installing a camera in a visible location will help deter potential criminals from attempting a crime because houses without security cameras are more appealing targets. Another advantage is that you get to identify people on your property before they enter, therefore, giving you some time to get prepared (going to a safer place or calling the police).
2. Remotely Monitor Your Kids
It’s no secret that children love to play throughout the house which could potentially expose them to risks and dangers. Indoor security cameras make it possible for you to keep an eye on your children and know where they are at all times.
3. Exhibit A
Being able to present video footage of a theft or any other incident from your security camera can be an extremely useful form of evidence in court. Similarly, home surveillance footage can help the police solve neighborhood crimes.
If you are ready to make your home a safer place for you and your family, contact EMC Security for the best home security camera systems in the market.
