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"The person I talked with was very helpful, asked what time was best for me and what days were available. Butch was great and answered all questions about the system and what I would need. They were both real nice and knowledgeable about the system. They explained everything I needed to know. Clean and Professional. They did a great job. Everything was nice and neat. I was really impressed by the quick service and how nice and friendly everyone was to us. You have a great team. Keep it up.”
"Both representatives Brent and Bo projected integrity and professionalism and I am very pleased with my alarm. They were punctual, courteous, and addressed my concerns and questions."
"I am very happy with my experience with EMC Security and it's employees. The man that came to install/activate the service was very bright, kind, quick, and very thorough in explaining how the system works. The installer is an excellent employee. He was very knowledgeable, fast worker, courteous and professional. The person I spoke with to set up my appointment was excellent as well. I am very satisfied. Thank you.”
“I would like to take the time to acknowledge Ted Furth. Mr. Furth visited my home this past weekend to complete an install. He was extremely pleasant and knowledgeable of his work. My existing equipment was previously monitored by another company and he knew everything needed to complete his job and work around the obstacles. Mr. Furth not only removed his shoes upon entering my home (the pile of shoes at the front door alerted him that this is what my family does), but he offered to help me re-hang a back-up smoke alarm that was out of batteries and sitting off to the side. He even returned to my home a second time to make sure things were adequately working because my cable provider had not installed my telephone system properly. “Unfortunately, I do not experience great customer service as much as I should these days; in fact, both times the cable company came out to my home, their representatives were rude, unfriendly and unknowledgeable about their work (hence the second visit). Frequently we complain about service and seldom do we commend; I wanted to take the time to commend and to let you know that my first experience with EMC Security was a pleasant one. I am happy to be a customer!”
"In April, I stumbled and fell over a gate in the kitchen. The fall was so loud that it set off the glass break detectors on my alarm system. Right then, the phone started ringing and I couldn’t get up to answer because I was so hurt in the middle of the floor with a broken hip. I am so thankful that EMC Security called the police and let them know that my alarm was going off. The police came to my home and called an ambulance for me. I am home from the hospital now and I wanted to thank EMC Security for helping me when I needed it the most."
"EMC Security has fabulous customer service! No complaints whatsoever, everyone was super-friendly, knowledgeable, and thorough. I am total satisfied and thank you for such a wonderful experience!”
“Ted came Saturday and he is great! Very very punctual, courteous, personable, helpful, very knowledgeable, very careful about not hurting anything and keeping clean - could not be better!”
"Our sales consultant gave us excellent recommendations for our home security needs. The installer was on-time, courteous, and took all the time needed to show us how to work our new system. EMC Security is an excellent company.”
"EMC Security continues to be our security company of choice for the past 4 years and counting. We recently sold our home in Roswell, Georgia and moved to our dream home Milton, Georgia. We had to leave the system in our old home. Our new home did not have a security system installed already. We let EMC Security know that we would be moving and they were out at our new house the day we moved in. The technician was so experienced and smart, he even taught my very tech-savvy husband a few things. When we first signed up with EMC Security they offered us a tour of their facility to show us exactly how our home is always monitored by two centers. This is what captured us in the beginning. What has kept us with them is the fact that whether our need was affordable monitoring, service or repairs to our system, or new security service monitoring at our new home, we have always been happy customers from day one. I have always like the fact that I always talk to a live person whenever I call.”
"I so appreciate how EMC Security has always responded so quickly to alarms that I have triggered. Luckily, they have been accidental alarms set off by myself, but I appreciate knowing that they have always called my home within just a few seconds. EMC Security is the best alarm company I have ever worked with. I am a 100% happy customer and I so much appreciate EMC Security."
"I called in this morning to go over my account and update the numbers. My alarm went off last night while I was out of town, it was a false alarm caused by my cat. I am so thankful for having EMC Security and that they are always on the ball and always so friendly. I feel really secure having EMC Security protect my family and home. I appreciate how safe I feel with them."
“We had called other companies, but they didn't seem interested in our business. Very surprised with quality of the system we got for the price paid. Very professional system!! EMC is an A company. I will recommend you to anyone that asks.”
“Everyone I talked with was friendly, pleasant and extremely helpful. It was a wonderful change! And it went a long way in helping me decide on an EMC Security system. Bob was my salesperson. He helped with all of my questions/concerns without any of the "sales-pushy" attitude. He was the main reason I chose the EMC system. David installed my system. He encountered some problems thanks to the phone company, but got everything resolved perfectly. I couldn't have asked for a better, more courteous tech for the job. I've always felt secure with my electric and gas service from Walton EMC, so I know the security system and monitoring will be the same. After a month of dealing with the phone company and other alarm companies, my experience with all the EMC Security staff have been a terrific relief and pleasure. I am so very glad I made this choice."
"From our free in-home consultation to the installation, everything was impeccable. I had a lot of questions before the installation and my sales consultant answered/responded promptly to each question and explained things clearly and thoroughly. I admired the way the installers overcame any snags they ran into. The builders of my home did not do the best job when pre-wiring and Comcast had cut some corners, but the EMC Security installers compensated well for both of these. My security system is simple to use and looks nice.”