Now that the big yellow buses are once again running across the metro Atlanta area, it’s time to talk about child safety. While more parents have staggered...Read More
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“This was our first home security system. We are extremely pleased.”
"We are very pleased all around! All were prompt, on time, and courteous. My installer had excellent knowledge of the equipment and operation of the system. He made sure he cleaned up his work area after installing. He did a great job of showing me how to use the system.”
"EMC Security continues to be our security company of choice for the past 4 years and counting. We recently sold our home in Roswell, Georgia and moved to our dream home Milton, Georgia. We had to leave the system in our old home. Our new home did not have a security system installed already. We let EMC Security know that we would be moving and they were out at our new house the day we moved in. The technician was so experienced and smart, he even taught my very tech-savvy husband a few things. When we first signed up with EMC Security they offered us a tour of their facility to show us exactly how our home is always monitored by two centers. This is what captured us in the beginning. What has kept us with them is the fact that whether our need was affordable monitoring, service or repairs to our system, or new security service monitoring at our new home, we have always been happy customers from day one. I have always like the fact that I always talk to a live person whenever I call.”
"Thank you!! I was having problems with a door sensor and couldn't activate my alarm because of it. I called this morning and was told someone would call me back later in the day. My phone rang less than 5 minutes later! Thanks for your patience in taking 30 minutes to talk me through everything (on a Sunday morning) and getting it fixed so no one would have to come out. EMC continues to impress me!!"
"We went out for bids on restoration of the whole house audio system, and EMC won the bid hands down. Other vendors were either slow to respond, or didn't follow through with appointments and/or responses to our RFP. In the end we saved over $1,600 versus the next lowest bidder and ended up with a system that had much greater functionality and controller interfaces to smart devices (iPods, iPhones, & iPads). The installation work was phased with our terrace level basement remodel, and the pre-wire was expedited to next day completion to get out ahead of the sheet rock subcontractors. The equipment install and controller menu set-up was seamless, and post installation support has been terrific (both from the service tech and home office group). We couldn't be happier. EMC Security also did our home security system migration shortly after we closed on the home. That team was extremely diligent and very professional with a rather complex conversion. Thanks for a job well done . . . "
"I wanted to contact you about the technician we had at our home from EMC Security named Taylor. You have an awesome, very knowledgeable, very clean cut employee. He knew what he needed to do he did it in a timely manner very professional, very polite and courteous. We don’t see that today very often. I wanted to bring it to your attention that he went way out of his way as an employee to make sure I was satisfied ."
“Very professional. Took time to answer all questions and provide helpful hints. No issues or concerns. Handled professionally and timely from beginning to end.”
"I was very impressed with the customer service of EMC Security. We were able to tell me over the phone that my security system was compatible. The my installer is a great asset to your company. He worked with me on learning more of a system that did not install. I wish I had switched over to EMC Security years ago. I hope to be a life long customer.”
"Our sales consultant gave us excellent recommendations for our home security needs. The installer was on-time, courteous, and took all the time needed to show us how to work our new system. EMC Security is an excellent company.”
"In April, I stumbled and fell over a gate in the kitchen. The fall was so loud that it set off the glass break detectors on my alarm system. Right then, the phone started ringing and I couldn’t get up to answer because I was so hurt in the middle of the floor with a broken hip. I am so thankful that EMC Security called the police and let them know that my alarm was going off. The police came to my home and called an ambulance for me. I am home from the hospital now and I wanted to thank EMC Security for helping me when I needed it the most."
"I experienced an excellent presentation by the sale consultant who came to my home. The installers who came to my home were top notch and took the time to properly instruct me o the use of my new security system. I am happy with the ease of operations and the appearance of the security system.”
"I normally don't write reviews but I must for you guys, I have been with EMC Security for about 2 years now and I extremely happy with the service, response times and the professionalism of the customer facing employees (monitoring center as well as technical support). I recommend EMC to all my friends. Thanks for all that you do so we can sleep peacefully."
"I called in this morning to go over my account and update the numbers. My alarm went off last night while I was out of town, it was a false alarm caused by my cat. I am so thankful for having EMC Security and that they are always on the ball and always so friendly. I feel really secure having EMC Security protect my family and home. I appreciate how safe I feel with them."
"When I first contacted EMC Security to request information, the person was very helpful over the phone and tried to get as much info as possible from me to help the install ahead of time. The installer was obviously knowledgeable and very friendly I enjoyed the install as much as this is possible. he made things very easy. We are happy with the system- especially the increased peace of mind of our older teenage children, as they make sure the system is armed when home alone and coming in late at night (ease of use).”