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Testimonials

"I wanted to contact you about the technician we had at our home from EMC Security named Taylor. You have an awesome, very knowledgeable, very clean cut employee. He knew what he needed to do he did it in a timely manner very professional, very polite and courteous. We don’t see that today very often. I wanted to bring it to your attention that he went way out of his way as an employee to make sure I was satisfied ."

Cory H., Snellville

“We are very pleased with the service. Everyone was courteous and friendly as well.”

Lyn W., Buford

"I called in this morning to go over my account and update the numbers. My alarm went off last night while I was out of town, it was a false alarm caused by my cat. I am so thankful for having EMC Security and that they are always on the ball and always so friendly. I feel really secure having EMC Security protect my family and home. I appreciate how safe I feel with them."

Tammy L., Gainesville

"I experienced an excellent presentation by the sale consultant who came to my home. The installers who came to my home were top notch and took the time to properly instruct me o the use of my new security system. I am happy with the ease of operations and the appearance of the security system.”

Ulrich B., Roswell

“My dealings with James were excellent! He offered excellent customer service. My wife said the installer was also very good. We converted our ADT system, but we had to have an additional sensor installed. No problems. Thanks, after ADT, this has been a breath of fresh air. We've told our friends.”

Mark V., Jefferson

"I transferred my monitoring service from ADT to EMC and couldn't be happier. The ADT monitoring was more than double the price and less than a quarter of the service. The EMC on-site tech knew more about my security equipment then the ADT tech who installed it! I learned how to program my keypad properly and if my alarm goes off now I get a call in less than 15 seconds from EMC to check on me. My phone line to ADT went down 4 months before I fired them and I didn't even know it. The EMC tech found the disconnect leaving me UNmonitored my last 4 months with ADT!! You won't and can't go wrong with EMC Security."

Al G., Marietta

"We recently switched home security systems from another vendor to EMC Security. Installation was completed on Wednesday, January 2nd. I was most pleased with the installation and the professionalism shown. The technician took the time to explain what he was doing and to insure that I was fully knowledgeable about the system before he left. EMC Security is very fortunate to have an employee of his caliber.”

Bob P., Douglasville

“This was our first home security system. We are extremely pleased.”

Frank F., Gainesville

"I wanted to let you know that I absolutely LOVE EMC Security. I have been a customer for 6 years and “never ever ever ever ever….” had any issues with EMC. They are always prompt to answer the phone and ready to assist 24/7 and I love the customer service they provide. I insist that they are by far the best Security company I have ever had!!"

Michelle R., Atlanta

"Getting set up with EMC Security has been an excellent experience. The specialist/evaluator who came to my home was a genuinely nice person, not so much a salesperson trying to sell me a pricey system. I was so impressed with the installer who activated my system. He tested every part and also showed me how to properly operate the system, something I really needed because the system came with the home and I had no clue how it worked. He was very patient with me and took his time in educating me on the system. There were options that I did not ever know I had. Thank you so much!”

Susan P., Alpharetta

“I rarely go to the time and trouble to write a letter but could not help myself because your staff is extraordinary…”

Constance H., Braselton

"I can not believe how this company treats it's clients. I ordered a system and it was installed in a timely and efficient manor. Soon after it was installed I had a minor problem and I thought I needed to call EMC to my surprise I got a text from their tec telling me to call them and speak to Eric . It was fast it was easy it was handled so. My system is running and I feel more than secure I use my system all the time and it is comforting to know some one is there all the time."

Claire K., Dunwoody

"I normally don't write reviews but I must for you guys, I have been with EMC Security for about 2 years now and I extremely happy with the service, response times and the professionalism of the customer facing employees (monitoring center as well as technical support). I recommend EMC to all my friends. Thanks for all that you do so we can sleep peacefully."

Sanjay M., Atlanta

“I would like to take the time to acknowledge Ted Furth. Mr. Furth visited my home this past weekend to complete an install. He was extremely pleasant and knowledgeable of his work. My existing equipment was previously monitored by another company and he knew everything needed to complete his job and work around the obstacles. Mr. Furth not only removed his shoes upon entering my home (the pile of shoes at the front door alerted him that this is what my family does), but he offered to help me re-hang a back-up smoke alarm that was out of batteries and sitting off to the side. He even returned to my home a second time to make sure things were adequately working because my cable provider had not installed my telephone system properly. “Unfortunately, I do not experience great customer service as much as I should these days; in fact, both times the cable company came out to my home, their representatives were rude, unfriendly and unknowledgeable about their work (hence the second visit). Frequently we complain about service and seldom do we commend; I wanted to take the time to commend and to let you know that my first experience with EMC Security was a pleasant one. I am happy to be a customer!”

Tarcha B., Suwanee

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