In parts 1 and 2 of our series on remodeling a home to make it safer for aging parents, we emphasized structural changes such as widening doorways and making floors slip-proof. Today, we'll cover the kitchen. It's important for senior citizens to be able to prepare a meal for themselves...Read More
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"Both representatives Brent and Bo projected integrity and professionalism and I am very pleased with my alarm. They were punctual, courteous, and addressed my concerns and questions."
"We recently switched home security systems from another vendor to EMC Security. Installation was completed on Wednesday, January 2nd. I was most pleased with the installation and the professionalism shown. The technician took the time to explain what he was doing and to insure that I was fully knowledgeable about the system before he left. EMC Security is very fortunate to have an employee of his caliber.”
“We had called other companies, but they didn't seem interested in our business. Very surprised with quality of the system we got for the price paid. Very professional system!! EMC is an A company. I will recommend you to anyone that asks.”
"Top notch organization! EMC Security understands the value of customer service! EMC Security understands that customer services drives loyalty with satisfaction, Thank You! "
"Getting set up with EMC Security has been an excellent experience. The specialist/evaluator who came to my home was a genuinely nice person, not so much a salesperson trying to sell me a pricey system. I was so impressed with the installer who activated my system. He tested every part and also showed me how to properly operate the system, something I really needed because the system came with the home and I had no clue how it worked. He was very patient with me and took his time in educating me on the system. There were options that I did not ever know I had. Thank you so much!”
"Everyone I spoke with from the beginning were courteous, prompt, and provided me with great information. They were great! The installer who came to my home was super nice!”
"Your people are outstanding. The installer was outstanding and very professional. The Sales Consultant was punctual and courteous and designed an effective system for my home. He answered all of questions. Thanks for the professional service!”
"I would like to take this opportunity to personally acknowledge the professionalism of your technician(s). Michael Waldrip is a Very Knowledgeable, and Courteous Technician and did a fantastic job at my home. It was a pleasure dealing with him and Please, “Good Employees” are hard to find. The service was excellent. The technician Michael was extremely professional, knowledgeable, efficient, courteous and timely. He made it a pleasure to do business with EMC Security, which I have been working with for about 10 years at my job. ”
"Thank you!! I was having problems with a door sensor and couldn't activate my alarm because of it. I called this morning and was told someone would call me back later in the day. My phone rang less than 5 minutes later! Thanks for your patience in taking 30 minutes to talk me through everything (on a Sunday morning) and getting it fixed so no one would have to come out. EMC continues to impress me!!"
"I wanted to contact you about the technician we had at our home from EMC Security named Taylor. You have an awesome, very knowledgeable, very clean cut employee. He knew what he needed to do he did it in a timely manner very professional, very polite and courteous. We don’t see that today very often. I wanted to bring it to your attention that he went way out of his way as an employee to make sure I was satisfied ."
"The security consultant who came out to our home did a great job! We really appreciated the time he spent with us addressing our needs. I really appreciate the complete service that was given to us by EMC Security. Other companies we talked to did not even want to come to the house and meet with us. No question as to choosing EMC Security. Thanks!”
"I normally don't write reviews but I must for you guys, I have been with EMC Security for about 2 years now and I extremely happy with the service, response times and the professionalism of the customer facing employees (monitoring center as well as technical support). I recommend EMC to all my friends. Thanks for all that you do so we can sleep peacefully."
"I called in this morning to go over my account and update the numbers. My alarm went off last night while I was out of town, it was a false alarm caused by my cat. I am so thankful for having EMC Security and that they are always on the ball and always so friendly. I feel really secure having EMC Security protect my family and home. I appreciate how safe I feel with them."
"I received a call within minutes and our sales rep was friendly, courteous, and most importantly, he seemed up front and honest. He knew more about this business than any other representative we spoke with from other companies. Your competitors were completely outgunned! Our installer was prompt, courteous, knowledgeable, and did a fantastic job. Everything looks nice and he took the time to make sure I understood everything. He also was careful to make sure that our basement motion detector was perfectly positioned. The equipment is intuitive and customizable in all the ways I wanted it to be. I feel we are more secure now. I really believe that we made the best choice to go with EMC Security. Our entire experience has been pleasant and I have enhanced peace of mind knowing that we are in good hands. Thanks!”