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"I give EMC Security a 10. When I first contacted them for service I was greeted by a very peppie person who answered the switch board. My installer was professional, knowledgeable and informative when it came to recommendations and options. Excellent and positive customer experience.”
"I received a call within minutes and our sales rep was friendly, courteous, and most importantly, he seemed up front and honest. He knew more about this business than any other representative we spoke with from other companies. Your competitors were completely outgunned! Our installer was prompt, courteous, knowledgeable, and did a fantastic job. Everything looks nice and he took the time to make sure I understood everything. He also was careful to make sure that our basement motion detector was perfectly positioned. The equipment is intuitive and customizable in all the ways I wanted it to be. I feel we are more secure now. I really believe that we made the best choice to go with EMC Security. Our entire experience has been pleasant and I have enhanced peace of mind knowing that we are in good hands. Thanks!”
"I so appreciate how EMC Security has always responded so quickly to alarms that I have triggered. Luckily, they have been accidental alarms set off by myself, but I appreciate knowing that they have always called my home within just a few seconds. EMC Security is the best alarm company I have ever worked with. I am a 100% happy customer and I so much appreciate EMC Security."
"The person I spoke with to set up the appointment was very informative an helpful. I already had a system installed, I just needed it tweaked and activated. The Technician was prompt, efficient and reworked my equipment to work effectively. Great job! He also hand-wrote directions for basic operation. My overall opinion is that they did a great job and are economically sound. No wonder the people on clarkhoward.com recommend EMC Security."
"We are very pleased all around! All were prompt, on time, and courteous. My installer had excellent knowledge of the equipment and operation of the system. He made sure he cleaned up his work area after installing. He did a great job of showing me how to use the system.”
"I am very happy with the system and service. Bobby was great and explained everything thoroughly. Melinda is very nice and helpful. Great service from both!"
"I am very happy with my experience with EMC Security and it's employees. The man that came to install/activate the service was very bright, kind, quick, and very thorough in explaining how the system works. The installer is an excellent employee. He was very knowledgeable, fast worker, courteous and professional. The person I spoke with to set up my appointment was excellent as well. I am very satisfied. Thank you.”
"The security consultant who came out to our home did a great job! We really appreciated the time he spent with us addressing our needs. I really appreciate the complete service that was given to us by EMC Security. Other companies we talked to did not even want to come to the house and meet with us. No question as to choosing EMC Security. Thanks!”
"I would like to take this opportunity to personally acknowledge the professionalism of your technician(s). Michael Waldrip is a Very Knowledgeable, and Courteous Technician and did a fantastic job at my home. It was a pleasure dealing with him and Please, “Good Employees” are hard to find. The service was excellent. The technician Michael was extremely professional, knowledgeable, efficient, courteous and timely. He made it a pleasure to do business with EMC Security, which I have been working with for about 10 years at my job. ”
"We went out for bids on restoration of the whole house audio system, and EMC won the bid hands down. Other vendors were either slow to respond, or didn't follow through with appointments and/or responses to our RFP. In the end we saved over $1,600 versus the next lowest bidder and ended up with a system that had much greater functionality and controller interfaces to smart devices (iPods, iPhones, & iPads). The installation work was phased with our terrace level basement remodel, and the pre-wire was expedited to next day completion to get out ahead of the sheet rock subcontractors. The equipment install and controller menu set-up was seamless, and post installation support has been terrific (both from the service tech and home office group). We couldn't be happier. EMC Security also did our home security system migration shortly after we closed on the home. That team was extremely diligent and very professional with a rather complex conversion. Thanks for a job well done . . . "
"I was very impressed with the customer service of EMC Security. We were able to tell me over the phone that my security system was compatible. The my installer is a great asset to your company. He worked with me on learning more of a system that did not install. I wish I had switched over to EMC Security years ago. I hope to be a life long customer.”
"I transferred my monitoring service from ADT to EMC and couldn't be happier. The ADT monitoring was more than double the price and less than a quarter of the service. The EMC on-site tech knew more about my security equipment then the ADT tech who installed it! I learned how to program my keypad properly and if my alarm goes off now I get a call in less than 15 seconds from EMC to check on me. My phone line to ADT went down 4 months before I fired them and I didn't even know it. The EMC tech found the disconnect leaving me UNmonitored my last 4 months with ADT!! You won't and can't go wrong with EMC Security."
"I had to call EMC Security recently for their exemplary service. I have had other alarm monitoring companies in the past and they are the best. I had a fire alarm that went off at my home in October. It was just smoke from the stove, but the quick response impressed me so much. Also, this morning EMC called to let me know about a power failure notice they had received from my alarm. I was again very impressed with EMC Security's level of service.”
"Getting set up with EMC Security has been an excellent experience. The specialist/evaluator who came to my home was a genuinely nice person, not so much a salesperson trying to sell me a pricey system. I was so impressed with the installer who activated my system. He tested every part and also showed me how to properly operate the system, something I really needed because the system came with the home and I had no clue how it worked. He was very patient with me and took his time in educating me on the system. There were options that I did not ever know I had. Thank you so much!”