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"Thank you!! I was having problems with a door sensor and couldn't activate my alarm because of it. I called this morning and was told someone would call me back later in the day. My phone rang less than 5 minutes later! Thanks for your patience in taking 30 minutes to talk me through everything (on a Sunday morning) and getting it fixed so no one would have to come out. EMC continues to impress me!!"
"EMC Security has fabulous customer service! No complaints whatsoever, everyone was super-friendly, knowledgeable, and thorough. I am total satisfied and thank you for such a wonderful experience!”
"We were an ADT/Brinks customer for over a decade. My rate increased each year. After seeing the commercials I knew there was a better way to increase protection while saving cost. I talked to all the players out there and your offerings were the best and allowed me to avoid lengthy contracts. I now have mobile phone enabled features (iPhone & Android) that I use everyday and a camera to monitor my children and friends. The network based alerting is faster and more economical than the cellular options the others offered. I was also able to arm and disarm my system while neighbors feed my pets while on vacation. all for half of what I was paying with ADT. My kids can't sleep until they know the alarm is armed each night. After seeing my systems abilities two more families have joined the EMC family."
"I so appreciate how EMC Security has always responded so quickly to alarms that I have triggered. Luckily, they have been accidental alarms set off by myself, but I appreciate knowing that they have always called my home within just a few seconds. EMC Security is the best alarm company I have ever worked with. I am a 100% happy customer and I so much appreciate EMC Security."
“System operates well and looks nice. My consultant was very helpful and extremely knowledgeable. You have great people working for you!”
"I had to call EMC Security recently for their exemplary service. I have had other alarm monitoring companies in the past and they are the best. I had a fire alarm that went off at my home in October. It was just smoke from the stove, but the quick response impressed me so much. Also, this morning EMC called to let me know about a power failure notice they had received from my alarm. I was again very impressed with EMC Security's level of service.”
"I transferred my monitoring service from ADT to EMC and couldn't be happier. The ADT monitoring was more than double the price and less than a quarter of the service. The EMC on-site tech knew more about my security equipment then the ADT tech who installed it! I learned how to program my keypad properly and if my alarm goes off now I get a call in less than 15 seconds from EMC to check on me. My phone line to ADT went down 4 months before I fired them and I didn't even know it. The EMC tech found the disconnect leaving me UNmonitored my last 4 months with ADT!! You won't and can't go wrong with EMC Security."
"I wanted to let you know that I absolutely LOVE EMC Security. I have been a customer for 6 years and “never ever ever ever ever….” had any issues with EMC. They are always prompt to answer the phone and ready to assist 24/7 and I love the customer service they provide. I insist that they are by far the best Security company I have ever had!!"
“Very professional. Took time to answer all questions and provide helpful hints. No issues or concerns. Handled professionally and timely from beginning to end.”
"We are very satisfied with EMC Security. I had a pleasant Sales Consultant who was open to my requirements even though they were not exactly standard. The installer really knows his stuff and he was able to avoid drilling holes everywhere. We had a very pleasant experience overall. I called EMC Security because (a) your advertised per month monitoring was less than $20; and (b) there were two very favorable customer reviews on Clark Howard's website!"
"From our free in-home consultation to the installation, everything was impeccable. I had a lot of questions before the installation and my sales consultant answered/responded promptly to each question and explained things clearly and thoroughly. I admired the way the installers overcame any snags they ran into. The builders of my home did not do the best job when pre-wiring and Comcast had cut some corners, but the EMC Security installers compensated well for both of these. My security system is simple to use and looks nice.”
"I received a call within minutes and our sales rep was friendly, courteous, and most importantly, he seemed up front and honest. He knew more about this business than any other representative we spoke with from other companies. Your competitors were completely outgunned! Our installer was prompt, courteous, knowledgeable, and did a fantastic job. Everything looks nice and he took the time to make sure I understood everything. He also was careful to make sure that our basement motion detector was perfectly positioned. The equipment is intuitive and customizable in all the ways I wanted it to be. I feel we are more secure now. I really believe that we made the best choice to go with EMC Security. Our entire experience has been pleasant and I have enhanced peace of mind knowing that we are in good hands. Thanks!”
“Everyone I talked with was friendly, pleasant and extremely helpful. It was a wonderful change! And it went a long way in helping me decide on an EMC Security system. Bob was my salesperson. He helped with all of my questions/concerns without any of the "sales-pushy" attitude. He was the main reason I chose the EMC system. David installed my system. He encountered some problems thanks to the phone company, but got everything resolved perfectly. I couldn't have asked for a better, more courteous tech for the job. I've always felt secure with my electric and gas service from Walton EMC, so I know the security system and monitoring will be the same. After a month of dealing with the phone company and other alarm companies, my experience with all the EMC Security staff have been a terrific relief and pleasure. I am so very glad I made this choice."
“We had called other companies, but they didn't seem interested in our business. Very surprised with quality of the system we got for the price paid. Very professional system!! EMC is an A company. I will recommend you to anyone that asks.”