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"I can not believe how this company treats it's clients. I ordered a system and it was installed in a timely and efficient manor. Soon after it was installed I had a minor problem and I thought I needed to call EMC to my surprise I got a text from their tec telling me to call them and speak to Eric . It was fast it was easy it was handled so. My system is running and I feel more than secure I use my system all the time and it is comforting to know some one is there all the time."
"I wanted to let you know that I absolutely LOVE EMC Security. I have been a customer for 6 years and “never ever ever ever ever….” had any issues with EMC. They are always prompt to answer the phone and ready to assist 24/7 and I love the customer service they provide. I insist that they are by far the best Security company I have ever had!!"
"I was very impressed with the customer service of EMC Security. We were able to tell me over the phone that my security system was compatible. The my installer is a great asset to your company. He worked with me on learning more of a system that did not install. I wish I had switched over to EMC Security years ago. I hope to be a life long customer.”
"I had to call EMC Security recently for their exemplary service. I have had other alarm monitoring companies in the past and they are the best. I had a fire alarm that went off at my home in October. It was just smoke from the stove, but the quick response impressed me so much. Also, this morning EMC called to let me know about a power failure notice they had received from my alarm. I was again very impressed with EMC Security's level of service.”
"The person I talked with was very helpful, asked what time was best for me and what days were available. Butch was great and answered all questions about the system and what I would need. They were both real nice and knowledgeable about the system. They explained everything I needed to know. Clean and Professional. They did a great job. Everything was nice and neat. I was really impressed by the quick service and how nice and friendly everyone was to us. You have a great team. Keep it up.”
"I am very happy with the system and service. Bobby was great and explained everything thoroughly. Melinda is very nice and helpful. Great service from both!"
"Your people are outstanding. The installer was outstanding and very professional. The Sales Consultant was punctual and courteous and designed an effective system for my home. He answered all of questions. Thanks for the professional service!”
"We got exactly what we were promised with no hidden fees or surprises."
"I was very satisfied when I first contacted EMC Security requesting information. I received good information and all of my questions were answered directly. My sales consultant was very courteous and had great knowledge of the equipment and system design as we had switched from another company. My installer was very friendly and gave good info. Showed me how to use system thoroughly and left me written instructions!”
"I am very satisfied with EMC Security. My security sales consultant was such a great salesperson. My technician was a great installer as well. I was so impressed with the CEO's responses to Kudzu website reviews and addressing customers' concerns.”
"We went out for bids on restoration of the whole house audio system, and EMC won the bid hands down. Other vendors were either slow to respond, or didn't follow through with appointments and/or responses to our RFP. In the end we saved over $1,600 versus the next lowest bidder and ended up with a system that had much greater functionality and controller interfaces to smart devices (iPods, iPhones, & iPads). The installation work was phased with our terrace level basement remodel, and the pre-wire was expedited to next day completion to get out ahead of the sheet rock subcontractors. The equipment install and controller menu set-up was seamless, and post installation support has been terrific (both from the service tech and home office group). We couldn't be happier. EMC Security also did our home security system migration shortly after we closed on the home. That team was extremely diligent and very professional with a rather complex conversion. Thanks for a job well done . . . "
"I would like to take this opportunity to personally acknowledge the professionalism of your technician(s). Michael Waldrip is a Very Knowledgeable, and Courteous Technician and did a fantastic job at my home. It was a pleasure dealing with him and Please, “Good Employees” are hard to find. The service was excellent. The technician Michael was extremely professional, knowledgeable, efficient, courteous and timely. He made it a pleasure to do business with EMC Security, which I have been working with for about 10 years at my job. ”
"The person I spoke with to set up the appointment was very informative an helpful. I already had a system installed, I just needed it tweaked and activated. The Technician was prompt, efficient and reworked my equipment to work effectively. Great job! He also hand-wrote directions for basic operation. My overall opinion is that they did a great job and are economically sound. No wonder the people on clarkhoward.com recommend EMC Security."
“I rarely go to the time and trouble to write a letter but could not help myself because your staff is extraordinary…”