At EMC Security, nothing motivates us more than being able to keep our customers, their families, and their property safe. We like stories that end happily, and we want to share this one with you. Here's how professional alarm monitoring, advanced technology, and a vigilant neighbor worked together to protect our customer's home from theft and further damage.
On Wednesday, September 16th, in the middle of the afternoon, intruders entered the home of an EMC Security customer by kicking open the front door of the home. The alarm sounded and immediately communicated to our central station in Suwanee, Georgia. Our employee contacted the customer, who indicated she was at work and no one should be in the home.
While a dispatch was being made, the customer checked her security cameras and saw images of intruders entering the home.?The information that there were actually intruders present in the home was passed along to the responding police officers, who were then able to react accordingly.
The homeowner's neighbor, hearing the alarm siren, had also contacted 911 and then kept a vigilant watch over the home from the safety of her own home. The video image that captured the intruders during the event, along with the observant neighbor, gave the police good information on when the intruders left and what direction they took during their exit. Police continued to search for the suspects. Other than damage to the front door of the home from the intrusion, the customer did not suffer any losses.
This story is a great testament to many of our basic precepts: Install an alarm system in your home. ALWAYS arm your alarm every time you leave your home or at night. Get to know your neighbors, and count on EMC Security to have swift response to any alarm at your home. We believe that "Every Moment Counts," especially in a situation such as the one in this story. Want to find out what EMC Security can do to protect your family and property? Call 770-963-0305 and schedule an appointment with one of our experts, who can create an alarm and monitoring system that best suits your needs. Need to know what our customers are saying about us? Read our reviews at Kudzu.com, Angie's List, and the BBB.