Alarm Registration Information

We would like to welcome you as a new EMC Security customer!

Certain municipalities in Georgia require home security system users to obtain an alarm registration/user permit.

It is your responsibility to comply with these requirements. If you fail to do so, the municipality could delay or refuse to dispatch emergency personnel and/or assess you with fines.

As a courtesy, below we have compiled the requirements for some areas that require an alarm registration/user permit. This list is not comprehensive and you should confirm registration requirements with your municipality.

Please contact your local municipality with any questions regarding alarm registration and user permits.

City of Atlanta

1-855-725-7102

crywolfservices.com/atlantaga/

Alpharetta

678-297-6000

alpharetta.ga.us/docs/default-source/public-safety/police/alarm-registration

Brookhaven

CryWolf Services, Inc. is the alarm administrator for the City of Brookhaven. An alarm company can register the company or any of its customers the alarm via email to brookhavenga@superion.com

Under the City of Brookhaven false alarm ordinance, the alarm company is responsible for registration of its customers. 

https://www.brookhavenga.gov/police/page/about-home-security-alarms

https://library.municode.com/ga/brookhaven/codes/code_of_ordinances?nodeId=PTIICOOR_CH11EMMASE_ARTIIALSY_S11-36ALPE

 

City of South Fulton

1-855-809-2060

cityofsouthfultonga.gov/3084/South-Fulton-False-Alarms

Customers may register online at:  https://www.crywolfservices.com/southfultonga/ or by mail

Annual renewal required.  Failure to register $100 fine

Chamblee

770-986-5010

chambleega.com/211/Alarm-Registrations

Dunwoody

866- 889-2365    

dunwoodyga@alarm-billing.com        

Fayetteville

877-575-0933

fayettevillear@alarm-billing.com

Johns Creek

855-725-7100

johnscreekga.gov/quicklinks/community/emergency-information/alarm-registration

Lawrenceville

Lawrenceville (city limits) *as of July 2022:

  • No registration fees
  • False alarm fees:
  • 1st No fine
  • 2nd No fine
  • 3rd $25 fine
  • 4 + $100 fine
  • A response to any alarm signal for a customer within the city limits shall cause automatic registration of the alarm system
Lilburn

770-921-2211

cityoflilburn.com/239/Alarm-System-Registration

Marietta

770-794-5265

secure.mariettaga.gov/crywolf/

Milton

678-242-2500

cityofmiltonga.us/government/police/community-programs/register-your-alarm

Peachtree City

770-487-8866

peachtree-city.org/1206/Alarm-Registration

Roswell

833-981-4003

https://www.roswellgov.com/government/departments/police/services-resources/alarm-registration

Roswell residents must register with CryWolf False Alarm Reduction Service:  https://www.crywolfservices.com/roswellga/

 

 

Sandy Springs
https://www.sandyspringsgapolice.gov/citizen-services/alarm-information/

Video verification required.  In order for EMC Security or any provider to provide emergency dispatch on behalf of a Sandy Springs resident or business, a true verification system must be used. 

Citizens and/or alarm companies have 24 hours to provide video or audio clips (to verify an actual intrusion event) to the 911 Center. 

 

 

Snellville

770-985-3500

snellville.org/police-department/alarm-registration

Barrow County

City: Braselton

Details:

  • Alarm users for both Fire and Security systems are required to register their alarm systems with the Braselton Police Department.
  • Current Cost: $0.00
  • Alarm Permit Application: Permit registration must be completed on an original application available only from the Braselton Police Department.
Calhoun County

City: Arlington

Details:

  • Alarm users for both Fire and Security systems are required to register their alarm systems with the Arlington Police Department.
  • Current Cost: $0.00
  • Alarm Permit Application: Permit application is required to be filed in person at the Arlington Police Station.
Cherokee County

City: Canton

Details:

  • Alarm users for Security systems are required to register their alarm systems with the Canton Police Department.
  • Current Cost: $0.00
  • Alarm Permit Application: Canton, Georgia Alarm Permit Application
Clayton County
City: Forest Park

Details:

  • Alarm users for both Fire and Security systems are required to register their alarm systems with the Forest Park Police Department.
  • Current Cost: $0.00
  • Alarm Permit Application: Permit application is required to be filed in person at the Forest Park Police Department.
Cobb County

888-535-4535

cobbcounty.org/public-safety/police/permits/alarm-registration

Dekalb County

City: Chamblee

Details:

  • Alarm users for Security systems are required to register their alarm systems with the Chamblee Police Department’s False Alarm Coordinator.
  • Current Cost: $0.00
  • Alarm Permit Application: Chamblee, GA Alarm Permit Application

City: Dunwoody

Details:

  • All monitored alarm systems in Dunwoody are required to be registered with the City. Registration of your residential or commercial alarm system can be completed online at https://www.crywolfservices.com/dunwoodyga/
  • Current Cost: $0.00

EMC Security completes all Dekalb County ordinance paperwork for our customers.  

Details:

Dekalb County Georgia has adopted a false alarm ordinance that requires every home or business within the Dekalb County limits to register their alarm systems with a third party contracting entity, CRYWOLF Corporation.

The Dekalb false alarm ordinance requires Alarm Companies, including EMC Security to register their active monitored customers with CRYWOLF Corporation. This company has been contracted by Dekalb County to register alarms, collect fees, and to assess penalties for false alarms.

EMC Security is required by the County to provide information about your home or business alarm system, including your name, address, phone numbers, and information regarding your alarm system.

EMC Security is required to pay the annual registration fee that must be paid each year that the customer has an active security system.

The annual alarm registration fee is $5.00 per year. However, there are many other costs and requirements in addition to the annual registration fee.

  1. All companies must register, with all complete information, and in a timely manner all existing and new alarm service customers in Unincorporated Dekalb County.
  2. All alarm companies are required to update any changes in their customer account with CRYWOLF within 30 days of the change.
  3. All alarm companies are required to appear at the location of the alarm system within 45 minutes from the alarm activation at the request of the responding police or fire department. There is a significant cost to staff and monitor for this requirement to appear.

Significant fees, a minimum of $499.00 will be assessed to the alarm company for failure to arrive within the designated timeframe, or for failure to update customer account information.

EMC Security Regrets that we are forced to pass along the cost of complying with the fees and ordinance with a monthly fee assessed to our customers. EMC Security monitoring rate has not changed for over 17 years. The monthly fee assessed to customers in Unincorporated Dekalb County is $2.00 per month. This is NOT an increase in the monthly rate. This is a fee to cover the cost of the required fees and compliance from Dekalb County alarm ordinance. The fee will appear as a line item on their invoice starting in December, 2013. No one outside of Unincorporated Dekalb County is required to pay this fee.

Significant fines will be assessed to alarm customers in Unincorporated Dekalb County after November 15, 2013 for the following:

  1. Failure to register an alarm system: $499.00 (registration is handled by EMC Security)
  2. For any second, third, or subsequent alarm in a one year period
  3. For failure to repair or replace any problem system

You can view the full Dekalb County Alarm Ordinance by clicking here

Early County

City: Arlington

Details: 

  • Alarm users for both Fire and Security systems are required to register their alarm systems with the Arlington Police Department.
  • Current Cost: $0.00
  • Alarm Permit Application: Permit application is required to be filed in person at the Arlington Police Station.
Fannin County

706-258-5171

fannincountyga.com/alarm-ordinance-permit/

$10 fee is required.

Verification Required:

Verify means visual or audible confirmation of an attempted or actual crime, fire, or other emergency at the alarm site by means of:

1. Confirmation by the alarm user at the alarm site or via self-monitored audio/visual equipment.
2. Confirmation by a private security guard or any other individual at the actual
alarm site.
3. Audible and/or visual evidence provided by a monitored alarm system.
An alarm activation alone without verification WILL NOT be dispatched for a Law
Enforcement response.

Verification affects Law Enforcement response to residential burglar alarms only.
Automatic response remains for fire, duress, panic button, hold-up, medical alarm
activations and commercial burglar alarms.

If the alarm is for smoke, fire or carbon monoxide, the verification process should be accomplished after the monitoring company has contacted Fannin County E911 to dispatch fire services.

 

Alarm company must be able to provide verification, as defined in section 1, within
24 hours of the request for dispatch to the Fannin County 911 Center if verification
has been obtained by the Alarm company. If verification has NOT been obtained,
Law Enforcement, MAY NOT be dispatched. Failure to provide verification within
24 hours of the dispatching of Law Enforcement could result in the placement of the
residence on a DO NOT RESPOND list. Verification information can be emailed to
verifications@fannincountyga.org

Fayette County

ity: Peachtree City

Details:

  • Alarm users for both Fire and Security systems are required to register their alarm systems with the Peachtree City Police Department.
  • Current Cost: $0.00
  • Alarm Permit Application: Peachtree City, GA Alarm Permit Application

City: Fayetteville – City limits does not require registration.  Call 770-461-6029 to confirm.

Details:

  • Alarm users for both Fire and Security systems are required to register their alarm systems with the Peachtree City Police Department.
  • Current Cost: $0.00
  • Alarm Permit Application: Fayetteville, GA Alarm Permit Application
Floyd County

City: Unincorporated County Area

Details:

  • All alarm systems must be registered within thirty (30) days of installation.
  • Initial registration fee is fifteen dollars ($15.00) for newly installed alarm systems.
  • Registration is not transferable. New owners must re-register and pay the fifteen-dollar fee.
  • There will be no registration fee or fine for medical alarms.
  • Failure to register/re-register an alarm system within the allotted time will result in a fine as shown in the fee schedule.
  • Any response to an alarm that has not been registered/re-registered will result in a fine shown in the accepted fee schedule.
  • Registration of your residential or commercial alarm system can be completed online at www.govpaynow.com.  Pay location code is A0004d. Or visit Floyd County E-911 at 5 Government Plaza Suite 232 during regular business hours. If you plan to come in person, please
    call before coming as there is not always someone in the office.  For more details call Alisha Burnes at 706-236-4543.

City: Rome

Details:

  • All alarm systems must be registered within 30 days of installation.
  • The initial registration fee is $15.00 for newly installed alarm systems.
  • Registration is not transferable. New owners must register and pay $15.00 fee.
  • There will be no registration fee for medical alarms.
  • Any response to an alarm that has not been registered/re-registered will result in a fee shown in the accepted fee schedule.
  • Registration of your residential or commercial alarm system can be completed online at www.govpaynow.com.  Pay location code is A0004d. Or visit Floyd County E-911 at 5 Government Plaza Suite 232 during regular business hours. If you plan to come in person, please
    call before coming as there is not always someone in the office.  For more details call Alisha Burnes at 706-236-4543.

Fees:

  • Failure to register/re-register an alarm system within the allotted time – $50.00 fee.  
  • Any Reponses to an alarm that has not been registered/re-registered – $100.00 fee.
  • One – Three false alarms per calendar year – No Penalty
  • Fourth false alarm – $35 fee
  • Fifth false alarm – $65 fee
  • Sixth false alarm – $100
  • Seventh or more false alarms – $125 each
  • Termination of services after the tenth violation.
Fulton County

Details:

  • Residential customers only have to register their alarm after 3 false alarms
  • Businesses that utilize and alarm are required to register their alarm with Fulton County Police Department no later than 5 business days after installation
  • Business have to register with the Fulton County Police Department no later than 5 business days following installation
  • For the third (3rd) and each subsequent false alarm that occurs at the same premises within any calendar year, a fine shall be assessed in the amount of $50.00.
  • Customers must register at: http://www.fultoncountyga.gov/false-alarms
Gwinnett County

833-281-8743

crywolfservices.com/gwinnettcoga/pdfViewer.aspx?prevention/Alarm_Ordinance

City: All

Details:

Henry County

770-288-7866

co.henry.ga.us/Departments/Public-Safety-Emergency-Services/E-911/Register-Your-Alarm

Richmond County