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“My dealings with James were excellent! He offered excellent customer service. My wife said the installer was also very good. We converted our ADT system, but we had to have an additional sensor installed. No problems. Thanks, after ADT, this has been a breath of fresh air. We've told our friends.”
"We went out for bids on restoration of the whole house audio system, and EMC won the bid hands down. Other vendors were either slow to respond, or didn't follow through with appointments and/or responses to our RFP. In the end we saved over $1,600 versus the next lowest bidder and ended up with a system that had much greater functionality and controller interfaces to smart devices (iPods, iPhones, & iPads). The installation work was phased with our terrace level basement remodel, and the pre-wire was expedited to next day completion to get out ahead of the sheet rock subcontractors. The equipment install and controller menu set-up was seamless, and post installation support has been terrific (both from the service tech and home office group). We couldn't be happier. EMC Security also did our home security system migration shortly after we closed on the home. That team was extremely diligent and very professional with a rather complex conversion. Thanks for a job well done . . . "
“System operates well and looks nice. My consultant was very helpful and extremely knowledgeable. You have great people working for you!”
"We are extremely pleased with EMC Security. They have had a prompt response and have been courteous in every way. The installer who came out was awesome. He helped us tremendously. On the same day EMC Security was at our house, we actually had a guy from the cable company setting up our internet service. The guy from the cable company left a huge mess in our home. The cable guy ruptured a waterline causing water to go everywhere in our home. The EMC Security installer helped stop the leak and helped clean up the mess tha the cable company caused. Big Thanks to him, he was excellent!"
“We had called other companies, but they didn't seem interested in our business. Very surprised with quality of the system we got for the price paid. Very professional system!! EMC is an A company. I will recommend you to anyone that asks.”
"Top notch organization! EMC Security understands the value of customer service! EMC Security understands that customer services drives loyalty with satisfaction, Thank You! "
"I wanted to let you know that I absolutely LOVE EMC Security. I have been a customer for 6 years and “never ever ever ever ever….” had any issues with EMC. They are always prompt to answer the phone and ready to assist 24/7 and I love the customer service they provide. I insist that they are by far the best Security company I have ever had!!"
"Everyone I spoke with from the beginning were courteous, prompt, and provided me with great information. They were great! The installer who came to my home was super nice!”
"We got exactly what we were promised with no hidden fees or surprises."
"EMC Security has fabulous customer service! No complaints whatsoever, everyone was super-friendly, knowledgeable, and thorough. I am total satisfied and thank you for such a wonderful experience!”
“We are very pleased with the service. Everyone was courteous and friendly as well.”
"When I first contacted EMC Security to request information, the person was very helpful over the phone and tried to get as much info as possible from me to help the install ahead of time. The installer was obviously knowledgeable and very friendly I enjoyed the install as much as this is possible. he made things very easy. We are happy with the system- especially the increased peace of mind of our older teenage children, as they make sure the system is armed when home alone and coming in late at night (ease of use).”
"I had Devin and Reid come and to an 8 hour total install on my pre wired home. These guys were very professional and it was reassuring that Devin really knew his stuff. Devin showed me how to operate the system and was able to answer all of my questions with confidence. I really love the fact that I can use my phone to operate the system too. I highly recommend this company. Thank you!!"
"I give EMC Security a 10. When I first contacted them for service I was greeted by a very peppie person who answered the switch board. My installer was professional, knowledgeable and informative when it came to recommendations and options. Excellent and positive customer experience.”