Tuesday, October 22nd, 2013
The EMC Security monitoring center received a medical alert pendant alarm at 3:10pm on Sunday, October 20th. The customer who lives in Athens, Georgia was cleaning a guest room on the 2nd floor of her home when she suddenly began to feel as if she could not stand up. She pressed the button on the medical alert pendant to speak with an EMC Security monitoring center operator for help. Speaking directly to the operator through the pendant, the customer was able to tell the operator that she felt dizzy and disoriented while cleaning a guest room in her home. The customer explained that she didn’t know what was happening and that she did not have the strength to stand up. Seconds after making the call the customer collapsed at home while on the line with the operator. The operator quickly dispatched Emergency Medical Technicians to the Athens home and continued to trying to speak with the customer even after realizing that the customer was unconscious. The operator spoke with a Clarke County operator who confirmed that it was indeed a medical alert incident. When EMTs arrived at the home, they found the customer lying unconscious on the floor. The EMTs were able to immediately transport her to the nearest hospital to get her the medical attention needed.
Thankfully, this customer had the EMC Medical Alert system. It is important to mention how the EMC Medical Alert pendant specifically aided this customer during this medical emergency. The customer was on the second floor of her home when the medical emergency occurred. Because she constantly wears the medical alert pendant, she was able to push the button on the pendant right at the time she began to feel dizzy and speak directly with an operator for help. If the customer were using a different medical alert system, such as the Life Alert medical alert system, the customer would have to be in close distance to the stationary base unit to be able to clearly communicate with an operator. This means that the person would have to scream hoping that she were loud enough for someone to hear her if she was not in the same room as the base unit. Who knows what could have happened to the customer had she only used a system such as the Life Alert system and was not in the same room as the base unit. It is likely that no one would have heard her which means she may have lay there for hours before anyone could find her.
What makes the EMC Medical Alert Pendant different and far more superior to other medical alert systems is that it is powerful enough to cover up to a 5,000-square-foot home and goes wherever the customer goes. One never knows when or where a medical emergency will occur with in the home. At the time of the emergency, this customer was in a room in which she does not go very often which is why it was so important that she was able to directly communicate with the operator through the EMC Medical Alert pendant from anywhere inside the home.
Please never underestimate the need for a medical alert system as well as the practical functions of the system. If you are interested in learning more, please contact 770-963-0305 to speak with a representative about the EMC Medical Alert system.
Thursday, March 29th, 2012
The EMC Security monitoring center received a back door and hallway motion detector alarm from the home of a customer in Athens, Georgia. The monitoring center immediately responded to the alarm by calling the home to check the status. During that call a male voice answered the phone, listened for a moment, and hung up after being asked the password. A few seconds after hanging up, the front door sensor had detected activity. It appears that the intruder had broken into the home and answered the call to check and see if the home security system was indeed being monitored. When the intruder realized that the alarm system was indeed being monitored, the intruder fled the home through the front door. With the help of the customers monitored security system, nothing was taken from the home and no one was home at the time. This is a great example of why alarm monitoring centers require passwords when calling to ensure that it is someone who is supposed to be at the home at the time of the alarm.
Thursday, March 29th, 2012
The EMC Security monitoring center received a medical alert two-way pendant alarm from the home of an elderly customer living in Elberton, Georgia. The customer had fallen while at home and could not get back up on her own. Distressed and home alone, she pressed the button on her two-way pendant she was wearing and was able to speak directly to a monitoring center operator though the pendant. She told the operator that she did not think she needed an ambulance, but needed some assistance in getting back on her feet. The operator was able to contact the customer’s daughter and remained on the phone with her until the help she needed had arrived. When asked about the incident the customer’s daughter said, “I talked to my mom, and she said everything went smoothly. She said the operator talked to her until help arrived, that my brother was called promptly, and that she was pleased with the way it worked. Thank you so much.” Without the medical alert pendant, no one knows how long the customer may have lay on the floor or what could have happened to her. Please be sure to contact EMC Security about our medical alert pendant for your elderly or disabled loved ones. With this kind of personal emergency response system, your loved ones are never alone or without help.
Tuesday, December 27th, 2011
December 27, 2011- Suwanee, GA- EMC Security began a holiday tradition this year of collecting toys for the U.S. Marine’s Toys for Tots program of North Atlanta. Despite this year’s economic challenges, customers and employees of the locally owned security company collected over 200 unwrapped toys to donate to needy families this holiday season.
Some customers who made donations have said they found it easier to drop off at the EMC Security corporate office in Suwanee, Georgia than at busy local restaurants and retail stores. “We are so proud of the generosity of our customers and employees through these ongoing difficult economic times,” says Vince Raia, President of EMC Security. “The donations started off strong and continued throughout the entire collection dates. We want to give a special thanks to all our customers, especially those who drove from outside their normal areas to donate big bags of toys to these special children. We are so happy with the amount of donations made.” EMC Security customers came from all over the Metro Atlanta counties including Gwinnett, North Fulton, Dekalb, Forsyth, Barrow, and also Cobb County to donate these toys. This was EMC Security’s first ever Toy Drive and will be an annual event for years to come.
EMC Security is the most trusted home and business security system and alarm monitoring provider in Metro Atlanta. We offer the best in quality residential and commercial security solutions because we understand that peace of mind is important to everyone, regardless of budget. That’s why basic alarm monitoring for burglar, fire and medical emergency response is provided for only $16.95 per month with no contract required. In addition to peace of mind, EMC Security alarm monitoring can result in lower home owner’s insurance rates. We will work hard so that you can have the best security system possible. EMC Security is jointly owned by Jackson EMC, Walton EMC, and GreyStone Power – with a history of serving Georgia residents for more than 80 years.
Thursday, September 22nd, 2011
Walton EMC Realite Newsletter
Pros Tell Real-Life Security Stories.
Your security system is useless without professional monitoring.
|The pros in EMC Security’s 24-hour response center are always ready to help you in an emergency. Most accounts can be monitored with no monthly contract for $16.95.
An unmonitored security system is like a growling bear in a deserted forest. It makes lots of noise, but no one hears it.
That’s why you should trust the Monitoring Response Center at EMC Security with your family’s safety. The experts in this state-of-the-art, around-the-clock, Underwriters Laboratory-approved facility are busy every day saving lives and property.
Besides two totally redundant monitoring locations to make sure you’re never out of touch, EMC Security also offers exclusive Secure PathTM technology that allows multiple communication avenues between you and the Response Center.
This year has been busy for response center pros. They’ve answered twice as many alarms in the first six months of 2011 as they handled in all of 2010. Read their real-life stories and then call EMC Security at 770-963-0305 for no-contract monitoring at only $16.95 a month.
Small Business Burglary Thwarted
Athens, Aug. 8 – The response center receives an alarm at 12:57 a.m. from a monitored business. Burglars smash the front window and a glass showcase, but the alarm worked and nothing is taken. The perpetrators actually left something — a trail of blood from the storefront to the parking lot outside. The business owner is happy with the way his security system works.
Paramedics Arrive Quickly to Medical Alert
Athens, Aug. 1 – The response center receives a medical alert alarm for a customer at 7:48 a.m. The operator immediately calls the home and speaks to the customer, who is having shoulder and chest pains. While staying on the phone and reassuring the customer, the operator dispatches paramedics who arrive shortly.
Smoke Detection Prevents House Fire
Snellville, June 18 – The response center receives a smoke/heat detector alarm at 11:23 a.m. The operator immediately contacts the homeowner, who is away, and dispatches the fire department. A pot left cooking on the stove is the culprit. If not for EMC Security’s rapid response, the home could have caught fire. The customer is very happy with the way the alarm is handled.
Friday, October 29th, 2010
EMC Security has proudly provided home security systems, business security systems and 24 hour monitoring services to Athens, Georgia for more than 11 years. We invite you to look at what our Athens, Georgia security customers say about their experience with EMC Security:
What our Athens security systems customers are saying
“Hope we never get a call but glad you are monitoring if something ever does happen. Thank you for caring,”
Pam D. – home security monitoring customer, Athens, GA
“The installers were very nice, especially Brandon,”
Iree L – home security monitoring customer, Athens, GA
“We are very satisfied,”
Deanne G. – home security monitoring customer customer, Athens, GA
“I’m feeling much more secure,”
W.R.E. – home security monitoring customer, Athens, GA
“My consultant was extremely helpful, he did a great job explaining everything to me,”
Jokeda N. – home security monitoring customer, Athens, GA
“10/10 – Hal and Wesley were very nice and helpful,”
Thomas M. – home security monitoring customer, Athens, GA
“Scott was very professional. Thanks,”
Fred S. – home security monitoring customer, Athens, GA
“The consultant was perfect. The installer was a warm person! Very friendly. Keep up the good work!”
Patricia F. – home security monitoring customer, Athens, GA
“Butch is great. Excellent choice with Butch,”
John M. – home security monitoring customer, Athens, GA
“The representative was at our homeowners meeting – VERY knowledgeable, courteous!”
Eve G. – home security monitoring.
“Everything is going fine. I am completely satisfied,”
Gloria S. home security monitoring customer, Athens, GA
“The service department has been both responsive and flexible…”
Wayne M., home security monitoring customer, Athens, GA
“I feel much safer now,”
Betty B. – home security monitoring customer, Athens, GA
“Great overall experience,”
Vickie L.- home security monitoring customer, Athens, GA
“I bought this system because I have purchased systems from you before. I do not plan to ever buy another system from Ackerman – Poor Service!”
Bob B. – home security monitoring customer, Athens, GA
“Had ADT before I switched to EMC. Very pleased so far!”
Ryan L. – home security monitoring customer, Athens, GA
“Installer was great. Very thorough. Very knowledgeable,”
Laura M. – home security monitoring customer, Athens, GA
“I am extremely satisfied with my security system from EMC Security,”
Sam M. – home security monitoring customer, Athens, GA