Always Great to Hear from Another Satisfied Customer

“Mr. Morton,

“I would like to take the time to acknowledge Ted Furth. Mr. Furth visited my home this past weekend to complete an install. He was extremely pleasant and knowledgeable of his work. My existing equipment was previously monitored by another company and he knew everything needed to complete his job and work around the obstacles. Mr. Furth not only removed his shoes upon entering my home (the pile of shoes at the front door alerted him that this is what my family does), but he offered to help me re-hang a back-up smoke alarm that was out of batteries and sitting off to the side. He even returned to my home a second time to make sure things were adequately working because my cable provider had not installed my telephone system properly.

“Unfortunately, I do not experience great customer service as much as I should these days; in fact, both times the cable company came out to my home, their representatives were rude, unfriendly and unknowledgeable about their work (hence the second visit). Frequently we complain about service and seldom do we commend; I wanted to take the time to commend and to let you know that my first experience with EMC Security was a pleasant one. I am happy to be a customer!

“Sincerely,
Tarcha B. – Suwanee, GA”

Tags: , , , ,

Return to the Blog Home Page

Recent Security Posts

How to Protect Your Home (and Wallet) from Theft Claims

How to Protect Your Home (and Wallet) from Theft Claims

  Recently, we came across an interesting article from the Atlanta Business Chronicle about the number of theft claims being on the rise in Georgia for January....

Read More
8 Things to Do Before This Weekend’s Cold Weather Strikes

8 Things to Do Before This Weekend’s Cold Weather Strikes

Here in Georgia, we’ve been lucky with mild temperatures this winter—so far. According to the weather forecast for this weekend, it looks like our luck (especially in...

Read More
The Top 5 Home Security Resolutions for 2016

The Top 5 Home Security Resolutions for 2016

  Everyone makes resolutions for the New Year. What if you could make a resolution that could keep your family and your home much safer? We’ve gone through some of...

Read More

Contact Us

Call us at 770-963-0305 or complete the form below.